Overpriced pack of thieves. Go to the dealer you'll actually get better prices for a factory part…read more Called in this morning for a fuel filter for my 2018 Ford F250 diesel. Their quote was $134 for a wix fuel filter. Called the dealer for part number FD-4647. Ford fuel filter was $101.00 with tax. Damn guys way to stick it to us. You'd have more business if you didn't price yourself out of business..

Stood outside for 10 minutes with one other customer while the 4 staff members inside attended on…read morejust two customers. They had the audacity to display a sign that they are "short staffed". Why are you having your customers stand outside in the heat instead of opening the doors? Ridiculous. Step up your customer service.

Once again, man behind counter proved himself incompetent of a customer service job! VERY…read moreargumentative and pretty much told us we don't know what parts we need....husband worked 20+ years as mechanic! Other worker sold us a seal we needed and because we needed a total of 4, ordered 3 more for next day pick up. Yeah......wrong parts. Wrong parts ordered or shipped from other store, who knows, but still incompetence. This is not the first time, this is business as usual for this O'Reilly's store, pitiful. How long will it take for corporate to take notice and clean up this store? The managers allow this angry behavior from workers.... I'll just order from Amazon, the correct parts arrive quicker and cheaper. Shame on you, O'Reilly's for pushing customers to shop elsewhere because of your unprofessional, rude and ignorant employees.

I bought a gas cap and a set of spark plug cables and both worked well…read moreI would recommend them Both had a lifetime warranty

Marco @ Autozone went out of his way to help me out and I appreciate his enthusiasm Automotive…read moreknowledge and kindness im from Ft Mohave Arizona so far from home I never expected anyone to go out of there way like Marco i thought I was going to be Stuck in Yucca Valley but he got me back on the road Thank you ML Stewart Ft Mohave AZ

I'm not sure what is going on at the AutoZone in Yucca Valley. I'm a small business owner in this…read moretown property owner in this town and been coming to AutoZone for years , I am a retired, new car, automotive dealership, technician, and service manager ,and recently I purchased property here in Yucca Valley moved my business to Yucca Valley and so I come to the AutoZone in Yucca Valley. That being said, the employee that goes by the name of LORI? I don't know if I have it stamped on my forehead or tattooed on my arms but every time I choose this business for my auto parts, the employee named. LORI IS SO RUDE TO ME.!! not once not twice not three times multiple times I choose this business for my auto parts and especially on the weekends. I don't get it. ! No personality no smile no greeting no answers very short, very rude and because of this employee at AutoZone Yucca Valley named.LORI ? My business is going to O'Reillys Yucca Valley. I'm sure I will go to this auto parts again., but for everything else it's O'Reillys! Management owners please have a talk with your employee that goes by the name of LORI . I'm just one person. I'm sure there are others, but she absolutely without a doubt needs an attitude check if she doesn't like to work there , AND HELP AND COMMUNICATE WITH THE PUBLIC ?? I don't believe LORI at autozone yucca valley should be in contact with the public! Give her a office or warehouse job. GOOD LUCK!!

I have no idea why this happens but every time I come here whether it's in my car or motorcycle…read morethere's always an employee talking shit about my vehicle to another employee but they don't know it's me who owns it. I buy a brand new motorcycle and go to pickup some parts, I hear some kid talking shit about it. I buy a new car and get supplies to change my oil. I hear some employee talking shit again about my car. Like seriously, what the fuck, I've been a autozone member since 2014, over a decade. Unfortunately I moved to the high desert last year and now I have to switch teams and start going to O Reilys. Thanks guys.

My riding lawnmower battery died after 6 years of usage so I jumped on the ol interweb to see if…read morethey are available locally, lo and behold AutoZone had about four of them left just 2 miles from me. When I arrived I noted all the typical new "COVID" signs; I walked in and noted the front service desk was all taped up "like a crime seen" the employee saw that I was carrying a battery and told me to go ahead and lay on the counter. I told him that I looked up the battery on the Internet and it stated that this location had some. He looked it and said, we sure do and they are on sale for $44. I said sweet!! Because the last one I bought that was the same make and model cost me $150. 6 years ago "this one is brand new not reconditioned and comes with a warranty" Long story short, I was in and out in no time flat with exactly what I wanted with a great price and great service. 5 stars

Jay is one of the rare professionals we are blessed to have in our community! He was on time, made…read morerecommendations in the best my and not his interest and I will be moving forward with him as soon as we can get it scheduled. Highly recommended!

Jay was great price was great very professional and quality work the only place I would use.read more

I accompanied my son recently to look at and test drive a 2019 Nissan 370Z Nismo listed at $29,085…read morewith about 68k miles at Joshua Tree Chrysler Dodge Jeep Ram. We drove about two hours to get there, so we were hoping everything would line up. Overall, the experience started off really positive. Russell, who helped us during the test drive, was friendly, easygoing, and professional. When we asked about getting a pre-purchase inspection (PPI), there was no issue at all. They were open to it, and we signed the paperwork and took the car to a local shop we had already researched. That part of the process went smoothly. The inspection cost us $120. During the inspection, the mechanic found a few concerns, including a leaking rack and pinion and brake components that would likely need replacement soon. We already knew one key fob needed to be replaced since that was disclosed during the visit. Based on everything, we were looking at roughly $4,000 to $5,000 in upcoming repairs. The car itself was nice but not perfect. It had an aftermarket (carbon fiber) hood with visible scratches, visible sun damage on the spoiler and roof edges, and a few other cosmetic imperfections that we were willing to overlook. Taking all of that into account, we made an out-the-door offer of $29,000 and discussed it with Chris, who Russell passed us along to in order to go over numbers. Unfortunately, even after sharing the inspection findings, the dealership was only willing to come down $500 from the listed price, and that was before taxes, license, and doc fees. We were not expecting a dollar-for-dollar adjustment based on the inspection, but we were hoping the $4K-$5K in upcoming repairs would be reflected more meaningfully than a $500 reduction. That gap didn't really reflect the condition of the vehicle in our view. Because of that, this ends up being a 4-star review. Russell and the overall customer service experience were genuinely good, and the PPI process was smooth and hassle-free. The only real disappointment was the lack of flexibility on price after legitimate mechanical issues were identified. One takeaway for anyone shopping for a used car: always do your due diligence and get a pre-purchase inspection. It can easily save you thousands and gives you a much clearer picture of what you are actually buying. In short, good people and a solid process, but limited willingness to adjust price based on inspection results.

Worst service ever! I made a "APPOINTMENT" for a simple…read morethermostat replacement. They kept my car for four days and did nothing to it. Excuse #1not enough staff the mechanics called off Excuse #2 couldn't get the part I called around and Every auto parts store in Yucca had the part So I picked my car up and took it to the dealership in Cathedral City. They did the job the same day. Also nonchalant Kenny at the service desk in Yucca seemed uninterested and unapologetic, as if he just didn't care about anything. I will never go there and suggest you avoid this place at all cost

John the owner and his guys did a great job on my 70 Bronco. I had them install a custom cage built…read moreby someone else that was an extremely tight fit but they made it happen. They installed wcb rocker Garudse and they came out great. Also had them install a 4x4x2 steering box and can't believe I didn't do this swap yeArs ago. They always kept me informed in the status of the work performed in my bronco and even for a small fee picked up and delivered my Bronco. I definitely plan on returning for a 4 1/2 inch suspension lift along with the West Coast broncos radius arms.

I actually updated my review. Not sure what happened to it. But the situation was taken care of to…read moreour satisfaction and all is good. I realize what a bad time it was for your company, but we were terrified that we would lose our money. Thank goodness we did not, and WC Broncos took care of everything. We are totally satisfied.

Have been bringing my 1966 VW Sedan to French's for longer than I want to remember. As a result, my…read morecar is in perfect condition

Was having problems with our Honda 400ES quad. Took it to French's and picked it up today. Looks…read morebrand new and runs great. Thanks to Ross and his crew for another great job...

Quick install of muffler on 2022 Tundra and priced competitively. The employees were very friendly…read moreand helpful

Excellent and fast service i was in and out in less than 30 minutes with a new quiet muffler…read more Owner was super friendly highly recommend this business.

John has been my mechanic for at least 10 years and has always done a fantastic job..Recently I…read morepurchased a used truck from John and I couldn't be happier. It was everything he said and more..We went to several auto dealers in the área and it seemed like they were trying to sell us garbage.. John was straight forward and honest..I would recommend John's Garage for any and all of your automotive needs..thanks John

John's garage has always done a great job on my truck and trailer tires…read more They have given me free advice on some brake issues I've had as well. On top of the great service, John also helps with desert clean up as well. He takes hundreds of tires from the Desert Cleanse Project that get cleaned up out of the desert. Thanks John!