Customer service here at autozone was great!! manager great customer service. please anyone come by…read moreManny will hook you up

I have been to this location twice now. The staff has been extremely helpful. Always willing to go…read moreabove an beyond. I had one sales associate offer to put the headlight in my car. I was extremely grateful for that. Today Martin was also helpful. I needed two types of bulbs. He helped look them up, show them to me, and explained the types of bulbs. At one point he went out to my car to double check so I did not have to come back. Amazing!!! The military discount was also very much appreciated. Martin if you are reading this and remember me... guess what, I changed those bulbs! No dealership for me! Thank you for your help. I specifically drove out from Poquoson to go to this store because of the service I have always received here

Kevin was very helpful in getting us back on the road for our family vacation. Had everything we…read moreneeded including tools to borrow. Great service!

From the owner: CARQUEST Auto Parts is the premier supplier of replacement products, accessories, supplies and…read moreequipment for virtually all makes of automobiles, as well as light and heavy-duty trucks, off-road equipment, buses, recreational vehicles and agricultural equipment. Additionally, we distribute and sell tools, equipment, chemicals, paint and accessories. At CARQUEST Auto Parts we provide unparalleled customer service, innovation and industry leadership at our more than 3,000 stores located throughout North America.

I have been to this location twice now in about a month. Everyone is so polite and helpful!…read more Whenever I have a question they have always helped without hesitation. While at the register they are extremely respectful and knowledgeable about their products. I highly recommend this location for an Advanced Auto Parts store! They also offer a military discount.

My battery died and Dustin & Bobby very efficiently had my battery tested & replaced so I was on my…read moreway quickly. They were also very professional and friendly. Thank you!!!

I can only speak of my experience about purchasing a battery here, I bought a new car battery here…read moreabout 3 years ago, last year (2nd year) my car keeps dying. I take it to the dealership and they tell me its the battery, they said its no good. I tell them there is no way because I just bought this battery from Advance auto parts a year ago. I take it back to Advance auto parts and they tell me the battery is good and they dont know why the dealership is saying that. If I drive my car everyday all is fine, but if I dont drive for a day the car dies. I finally take it to another place and they say again its the battery , the battery is bad. When I purchased it here they said it was 3 year warranty and after a year is wasnt working right and they didnt want to honor the warranty and replace it. I would not buy a car battery from this place

Bailey at Advanced Auto Parts J Clyde Morris Blvd Newport…read moreNews VA store worked really hard and efficient tonight changing out my battery in the cold rain. Despite all the adversity he never gave up or complained he just really wanted to make sure I was being helped, thank you sir I appreciate you! - Van a satisfied customer 11/13/18

I needed a speedometer cable and housing to replace the rusted one for my Classic Car. I called…read morehere and the parts clerk assured me he could have one there by 5:00. PM that day. I also needed dash light bulbs, which he said he had in stock. I called after five and sure enough he said the cable was there. This parts clerk was friendly on the phone as well as in person when I arrived. I was impress that this Auto Parts Store took my order over the phone and did not require me to give them Credit Card information like some other's do. Kudos on that!

Great customer service! Needed a battery for the motorcycle and they worked so hard to find us one…read more Even went to the competitors to find one. So excited now that we can ride with our friends. I cannot say enough good things about them!! Shout out to Ronnie!!! Thank you so much!!!!!

I've been buying from BAP/Geon for years. Everything I build is old or oddball. They always seem to…read morehave or can easily get what I need fast. They have put many VW beetles and Type 2 and type 3 Vws back on the road here in the northern neck!! Thanks, from Chuck and Sheila

Excellent place for Import parts! Great service from the employees at the NN Jefferson location!!read more

Super helpful and nice people here ;) thanks for replacing my rear wiper blade Brian !read more

I am glad I can write something good about the service I received today by the new Service Manager…read moreAmanda and the New Service Tech Jaime at the 13200 Warwick Blvd, Newport News, VA 23602. I have been going to this Pep Boys location for over 14 years now and have had all 4 cars service by them. In that time there have been quite a number of turn overs of Service Techs and Managers. I would like you to know that they have figured a problem I have had with my car, that has been going on for more than 4 yrs. Amanda over heard me complaining to the front desk service person about this problem. She came outside and ask me to tell her what was going on. She listened very carefully and set me up with an appointment to address this on going problem. Today Sat. July 10, 2021 is when it was looked at, after all those years that someone else prior to her should have figured it out, the problem was revealed and explained to me to my satisfaction. I thought her customer care concern was what that place needed all along. I heard she hired the Tech Jaime and she has gotten a first rate Tech in her staff now. To conclude, I wrote a complaint about 6 years ago and I am glad I can write this very good review about them today. Arthur Lopez

I dropped my car off at the appointment time given to me by Pepboys @ 800 in the morning. I finally…read morecalled them @ 4:10 as I had not heard anything from them and they told me they had it in the bay now. What good is an appointment?? I have used Pepboys for years but whoever is running this new company that just took over is causing good customers to go elsewhere. Same car I had in 2 wks ago to replace some emission valve, and car only went 2 wks before engine light came on again. Last visit, they kept my car 3 days. I will never use Pepboys again as service has gone greatly downhill.

Very nice guys to deal with. Honesty is at the core of your business. Have bought some quality…read moreparts at a very reasonable price. Definitely recommend these guys.

Been here several times in the past year. Sme of the best prices in town and if he don't have it he…read moregets on phone and checks around. Def will do buisness with them again.