I walked in thinking I had an appointment on the roster because I'd scheduled it through the Monro…read morewebsite. Turns out the website doesn't forward reservation information to this store and to make matters worse the phone number on the website is wrong. Stick to Google, that data is accurate and call the store to make a reservation. Thankfully, when I walked in at 3:30 on New Year's Eve 2024, they weren't busy. I expressed the frustration I had with my wife's car pulling to the right despite a recent alignment elsewhere (that other location has been hit/miss on alignments before so I was unsure) . They put the car on the alignment rack and verified it's straight which meant the car had a radial pull (damaged belt causing incorrect tire shape at speed) which would explain why it got worse the faster the car travels. Chris the store manager was friendly, and was quick to grab an impact himself and help the crew get the tire swap done in what had to be the fastest service I've ever seen (all four tires off and back on in under 20 minutes). It helped being the only customer there (showing up just a couple hours before close on the last day of the year) I'm sure. The website inventory listed more affordable tires and so the sticker shock hurt a bit, but frankly after the 45 minute drive home in pouring rain, I'm grateful that all they actually had in our size was the "Cooper Endeavor Plus", their grip in the wet and cornering at speed finally makes the car drive the way it was intended with a 65k mileage warranty, and the cheap Chinese Lexani tires the previous owner put on it are a distant memory. Plus with lifetime mount and balance, rotations are included, which will be nice. I will be back in the future.

I have a classic car so I am picky about who works on it. Chris at Monro is amazing. Any time I…read moreneed something done on my 69 Chevelle, he is my go to person. From radiators to oil changes, and from oil leaks to breaks....he knows what he is doing.

Love these guys. Always professional, always honest and fair. Quick service…read more Tony always explains what is needed and shares his knowledge.

This place is truly the place I've ever been. They won't change your oil because they want you to…read moreuse their oil that they get for cents on the gallon and then make you pay full price for. They say they're not equipped to change oil if you bring it in yourself but there's nothing more to changing oil than draining the old oil putting the drain plug back in And refilling it. If you have the time. So I wouldn't recommend this place to my worst enemy. So once again as usual I will do my own work because I've never seen a place in this country as bad as North Central Ohio. Unless they can screw you out of the dollar they can't do anything for you.

Went in this week for an oil change. I was assisted right away. Very professional and thorough. I…read morewas informed about my transmission fluid. It had never been changed for 5 years. It was changed and additional checks performed. This keeps my 2020 SUV going. Thanks!

Very good placw to get your oil changed and other services.Some are cheaper than dealer costs.Place…read moreis very clean and staff is nice.I will say Google the place to find a discount code.Nice service to my car

Went for an oil change with my European car. They had the correct oil and filter for my car. The…read moreteam was friendly and professional. The oil change was quick and I was on my way. The price was equivalent to other places I've been with the exception that they gave me a complimentary car wash. Will definitely return for future service.

Went in for an oil change which went great. They were so accommodating, and when I asked them to…read morecheck my battery they showed me with the tester that it was bad. When they changed it out they cleaned my terminals good and checked that everything was right. These guys and knowledgeable, competent, and go above and beyond. Will definitely come back !

*LOCAL BUSINESS*…read more Great job! Fast, friendly service, no pressure to buy unnecessary extras. Steve lets you know what will is needed and what can wait until next time. $25 sans coupon!

From the owner: Oil change servicesread more

The team was efficient, thorough and friendly. Put on new wipers and checked my tire treads in…read moreaddition to oil change

Professional, very quick to get oil changed. Actually saw someone come in that was about to go on a…read moretrip and they checked her oil level and clarity and mileage since her last change and proceeded to inform her that she didn't need an oil change at the moment. Honesty and integrity goes a long way. Highly recommend this business for and oil change or a car wash.

Randy was great! I was in and out and on my way at a good price. One of the best oil change…read moreexperiences I've ever had.

DO. NOT. GO. HERE! My husband and I have been going here for years with no issue. This week my…read morehusband had an oil change and as soon as he left his check engine light came on. He went back and they told him it was probably nothing. He ended up having to take it to get fixed. It was $600. We were told it was directly linked to the services from the oil change. They will cover NONE of the cost. They are a bunch of liars and crooks. If I didn't have to leave at least one star they would get none.

OUTSTANDING CUSTOMER SERVICE AND CARE!!! Chris thoroughly went through my vehicle after another…read moreshop had repeatedly fixed the same problem multiple times, charging me more and more each time they tried. Chris identified the issues and the issues the other shop missed. Plus Fricke's went above and beyond what was needed and did not rape me on the cost, in fact well within (under) reasonable charges. Chris kept and showed me all the old parts and the wear/problems/questions with them. My car is back and it's been over a month and the car is riding/running as if new with the knowledge he backs all his work! YES, Stop by Fricke's in Mount Gilead and talk to them about your automotive needs, I don't believe you'll regret it!!

This is the best customer service around! This business helped with my daughter's car on more than…read moreone occasion. Thank you!

Family oil change in Wapakoneta Ohio on Bellfountain Street. Used to be a very good place to get in…read moreand out quickly for an oil change on your vehicle. Now they have changed managers and nobody seems to be in any hurry or have any clue about teamwork, or how to get vehicles in and out quickly. if you're planning on getting an oil change at this location, please give yourself at least an hour and a half. Wait time before you even get into the bay. Then you're looking at possibly another 45 minutes for a simple oil change. The crew that they have on staff at this time seems in adequate and on educated about the procedures required to perform an oil change in the 15 minutes that Valvoline states it should take. I would not recommend coming here unless you have half a day to get an oil change. The staff, as I said, seems completely inadequate for the services that you're looking for. My experience has been that the staff even asked me what kind of oil my vehicle took, that the dipstick was difficult to return back into the dipstick tube, and if I knew the type of oil filter required for my vehicle. Incompetence is the word that I would use for the staff at this valvoline location

Quick and affordable as always. The crew at this particular location was informative and helpful…read more They were knowledgeable and made a point to get the details right. I would definitely recommend them.

I have purchased 10+ vehicles from Coppus Motors over the past 25 years for myself and various…read morefamily members. In every instance I have found them to be very helpful and dedicated in every area of the dealership. The salespeople, finance department, service and even the delivery drivers have all been terrific.

I purchased a supposedly certified 2020 vehicle from Coppus motors. This was a high dollar vehicle,…read moreand I expected it to run well and all buttons and everything to work. In a very short time like the next week, the gas kid would not close and then the same day, the car would not go into park. I had called the service department to let them know about the gas lid and then whenever I could not put it in the park.....I could get no service person to answer the telephone which made me very upset. The company did take. care of the gas lid and the parking buttonbut weeks later the car went from automatic into manual as my husband is driving down the road and then the next week it does it for me, which made me feel very unsafe about this car as we were going to travel across the country with . Also the button broke for rolling the window up and down passenger side window!!!! REALLY! I Took it back to the and they said it was our fault and we must've accidentally touched a button that caused this problem from slipping from automatic to manual. We never touched any as we were driving we were driving and keeping our eyes on the road. Then I wanted to trade for another vehicle of which it took forever to get any kind of value for this car I just purchased from them not too long before. Yes I lost everything with my trade in car and MORE! If you are deciding to go to this place of business, I'd be very very skeptical and be very aware of what you are getting into. I do not recommend this place to anyone. .