We had a flat tire after taking our daughter back to college. AAA dispatch tried to find us a tow…read moreservice company that would be able to take us the remaining 80 miles back home. There were a couple service companies that either had other calls or did not want to tow us the 80 miles. I can't say enough good things about Hensley's towing and recovery out of Bucyrus, Ohio. Once they received our info which actually came from the Ohio State Patrol, they reached us within 30 minutes. Jim, the tow driver, was awesome and helped immediately and got our vehicle back home. I really appreciate the service that Hensley's gave and the willingness to tow our vehicle the 80 miles on a Sunday evening when other companies bailed out.

I was traveling west to east coast and had a tire blow out on I 71. Had no idea where I was exactly…read morewas all alone and I called this company! They were amazing and so helpful. They were not able to do my tow (due to distance) but they referred me to a closer provider (two in fact) then directed me to the closet tire repair shop and a hotel (as it was 12am) talk about going above and beyond! Thank you for all your help

My mother was in Ohio visiting my sister when she needed her tire patched. She got back to Virginia…read moreand it was still leaking air, but it was even worse than before. She took it to get the tire replaced and they said it had never been patched and that the screw was still in the tire. So my mother not only paid to have her tire patched that was never done, but now she has to buy a whole new tire. I wouldn't recommend going there, go somewhere else where you'll actually get the work done that you've paid for and won't be lied to. Charging a customer for something you never did and lying to them isn't okay!

Was traveling from Indiana to New Jersey when I had a leak in one of my tires. Called Randy's and…read morethey were able to see me right away. They patched the tire and I was in and out within 20 minutes. Super nice people.

Katz is amazing! Had 4 boat trailer tires that I needed mounted and the old tires disposed with new…read morevalve stems. Super reasonable price and got them done in 20 min. I'll be back for all my tire needs. Old school places like this just don't exist anymore.

scammers and crooked. don't waste your money here. they are a crap company. They mess up your rims…read moreand then blame it on your for being a scammer. The management can't talk to customers respectfully. They really don't care about you. They just want your money.

I contacted Beers Automotive after my 90-year-old father was told by a dealership that he needed a…read morewheel alignment and was given an estimate of around $1,600. My brother and I thought that seemed unusually high, so I called Beers Automotive for a second opinion. Jeff took the time to explain everything and quoted me approximately $200-$250. More importantly, he treated my dad with kindness, respect, and honesty. He made sure the work was done properly, kept me informed throughout the process, and personally called me when everything was complete. The final bill came to just $249.56--exactly what he had quoted. In today's world, it's refreshing to find a business that values people over profits. As someone from a small town, I especially appreciate the kind of customer service where you're treated like a person, not just another number. Jeff and everyone at Beers Automotive earned my trust, and I'm truly grateful for the care they showed my father. I highly recommend them to anyone looking for honest, professional, and dependable automotive service.

Wow- the team at Beer's is top notch. Kyle is super knowledgeable, takes the time to give you…read moreprogress updates and detailed findings, and is the kind of guy you can trust with your vehicle. My '71 Duster needed an alignment, some brake system troubleshooting, and a good tune. All 3 were performed with precision and expertise. I'd also like to mention Alicia... she couldn't be more friendly, and really made sure she had all the vehicle info necessary to pass along to the team. I'll be back for sure! Thanks for taking great care of my Mopar.

I called up and asked if they had a specific set of tires, they said they had them in their…read morewarehouse and would have them the next day at 8am. I went at 9 the next day and they had my car do e in 45 minutes!! (The waiting room was full) They were quick and friendly! I will definitely recommend for anyone who needs new tires!!

Had the pleasure of working with Andrew Parker! So very helpful and well trained. Thank you!read more

This may be a little unconventional review. The work done on my wife's van was so bad I ended up…read moregetting fired from my place of employment less than 2 months later after trying to rectify. Needed front blower motor, front and rear pads and rotors, ac looked at, check engine light looked at and fix the door lock actuator that failed. Tech recommended an oil filter housing, power steering, brake flushes, cabin filter and alignment. The main technician is older and can't bend to do certain jobs. making my wife's vehicle the job of his understudy. I did not want that person to do anything with the door lock actuator due to inexperience. Ryan Scott , General Manager, assured me ( after I had talked with Mr Andrew Brown about this exact thing) this was no big deal and we will get it taken care of. I asked to not do it but he said no we will get it done. I said no. Took shop truck home due to vehicle being in pieces. Finished next day 40 minutes past closing. Found out driving home I had no heat or coolant and overheated. I turned around and parked van, texted Tyler Ousley and Ryan Scott about the overheating and the middle door not working. It was my day off and got a messege maybe 45 minutes into the morning saying vehicle was fixed. I was out so picked up after hours and was not in fact OK but had already spent 3 entire days at shop. This was March. I had many, many conversations with Mr Scott saying the van is messed up. Now the right side sliding door no longer stow and go seat work, right middle heated seat inop right middle. window inop . missing plastic panel on floor next to sliding door. some vents now do not work in the back section. And to top it off the brakes squeal when stopping. Most likely front. ac was never checked as requested cel was never checked as requested. Almost like it was just ripped and torn apart with malice. Mr Scott said just bring it in no worries. Well March turned to April. Then suddenly Tech is sick/hurt/jury duty/ vacation. Then Mr Scott went on vacation. I start to get really annoyed but then May hits, I ask again . I also ask for a raise and a promotion to Mr Douglas Smeltzer. I worked with Mike Mcsorely for 15 years at Pepboys. I previously was a goodyear employee from 2005 to 2008. Instead got fired. and spent 2200 in an area that will cost more than that to fix what Goodyear ( not ase) technician broke. I have receipts, pictures and texts. I would like my wife's vehicle fixed at a dealership and be refunded for this horrible situation. And I won't even go into the 3rd party private info of mine being shared between Richland County Sherriffs Dept and my place of employment. I was interviewing for a job at sheriff's office amd for some reason they felt it OK to share my personal emails to my work. and then my work firing me. You know this may be a big privacy violation I may need to look into legally. I would like to be treated with respect and integrity like I gave here. I would really rather not hear from store level personnel. They had months

Believe the 2.5 stars and keep looking. I went in at 3:15 for a tire to be balanced. Manager said…read morethey couldn't do it until 5:00! I said ok I will return at 5:00. Returned at 5:00 gave him my keys. At 5:30 the truck and I were still sitting waiting. When I ask for my keys he just said OK and handed them to me! Nice service. They were not busy at all. No reason this should have been an issue. Hope the next tire place that goes in here is better.