Steve the service advisor wasn't clear on price for a brake job on my Buick Envision. Quoted me $490 for front brakes only. After I waited 3 hours ... they finally inspected them was told it would cost over $600.00 I made this appointment and drove from Canton, Michigan. Wasted time and money ($ 94.00 for them to do a brake inspection) Would never go back to there to their service dept. Dealt with Vehicle salesmen before they always treated me well. Received great deals on my previous two new car purchases from them. Gave me $1000 more on a trade in. That's why I traveled all the way to Ohio. They were endorsed by my coworkers in Toledo. Michael Marmol and Tim Howell were very cordial but didn't have a lot of new or used inventory for what I was looking for. read more

A Class Dealership I purchased a used Mustang from Sharpnack in 2020 in Willard Ohio. The documents that I signed indicated that the car had a navigation system. I live in Indianapolis and the dealership delivered the car to my house, a nice customer service. After driving the car, I realized that the car did not have a navigation system. Sharpnack's website talked about the Company being founded on high family values, treating the customer right and doing business in an ethical manner. So I sent off a letter to the President (son of the founder} about the missing Nav System. In a few days Jeff Neibler, Sharpnack's General Manager, called me and we discussed the missing Nav System. He told me that the dealer documentation system that they were using at the time defaulted to the car having a Nav System (subsequently replaced by a different system). He apologized, said Sharpnack would make it right and then they reimbursed me for the installation of a new Nav System. Over the years I have purchased a number of vehicles from a number of dealers - some very good and some that were extremely bad. I would put the Sharpnack Group at the top of the very good list based on my experience with Sharpnack. Nice to do business with a company that does business the right way. read more

Had a great experience until the finance office. They have a hearing problem, don't care what you want or a bit of dishonesty on their part...not sure which one. Love the car will just have to find another dealer. read more

We worked with Mike sales manager and Rick from service. Can't say enough about the good people at this dealership. I live in FL and my parents in OH who due to health reasons had trouble getting to the dealership. Mike and Rick addressed all my concerns in helping them. Mike took care of the buying processes and treating them fairly and kindly from start to finish even bringing the car out to their home to finish the deal. HIGHLY RECOMMENDED! read more

Thank you to the Sharpnack team and there sales man Tim Hartnett. They did an amazing job and got me a 1500 Silverado Z71 for a great prize. They where very knowledgeable and wiling to help and answer questions throughout the process. I am very happy with there dealership and have a customer for life with me. Definitely recommend them if your shopping for a vehicle read more

Sharpnack Chevy has been servicing my car needs for almost 6 months. First, they serviced my old car and they always helped to make sure the repair was perfect and that I was safe. Their number one concern was how comfortable I felt in my car. This is important because, as a female, I'm typically stereotyped as someone who doesn't know about cars and can get ripped off easily. That is not the case with Sharpnack and I never once felt uncomfortable. Recently, I was thinking about getting a new car because, well, it was time to give it up. Regardless of the repairs, the car itself became a burden. Since I was thinking about purchasing a new-used car, I went to Sharpnack because they were efficient with handling my previous repairs. They hooked me up with a beautiful new (to me!) car that fit well within my budget. They listened to my concerns and came up with a solution. This dealership is all about finding solutions for people's driving needs and not about selling a car. They want to have strong relationships with their customers and understand their perspectives. I plan to continue to service my new car at Sharpnack. I've never felt more secure in my vehicle! read more

I traveled 3 hours from Dayton to buy a car from Patrick Harnett & it was so worth it!! He went out of his way to help make the deal go smoothly and to get me in a new car ASAP! I love my car so much! Very happy customer read more

I want to give a shout out to all the hard working men and women at this shop who took the time to make sure every need was met,when my vehicle was being worked on and accommodated me with a vehicle that made a great temporary replacement. They also communicated with me on progress and when I could expect my vehicle to be finished. Most importantly, when I returned to get my vehicle, it was immaculately done and every was done that was to be done! I would highly recommend this shop for vehicle repairs!! Note!! Immaculate work does take time, so if that's the result you expect then allow for the time it takes to make that happen!! Thanks Amber and the whole crew!! read more

Sharpnack is always our first trusted stop, when looking for used car. This is our 3rd purchase from Sharpnack. Through out the years, the service has always exceeded our expectations. The process is always so smooth! Due to living an hour from the dealership, I always shop on line, check for availability of car and get pre-approved. I love the availability Tim Hartnett allowed, in texting info back and forth, when a question would arise. As a customer, we really rely on the dealerships honesty and the ability to be upfront with us. Tim did both of these things for us. This go around we arrived to the vehicle we were interested in, waiting for us. Papers ready to sign and no waiting!!! After the test drive, we signed papers and was out the door in less than an hour. Keep up the great work!! read more

Even though Sharpnack was short a technician the day of my appointment, I was in and out in the time frame promised. I always am treated in a very courteous manner by everyone I deal with. read more

First day out looking for a new truck, met Ron at Sharpnack. Had what I wanted, made a deal I couldn't pass up. Truck was mine and in my driveway that afternoon. I couldn't be happier. read more

The entire process was smooth and easy. I found the Silverado I wanted with the help of my sales person, finance was simple and the vehicles technology is very user friendly. I am very satisfied with my new vehicle and the purchasing process. read more

We have purchased several vehicles from Sharpnack and have never been disappointed. They really make the car buying experience wonderful.

Take forever for simple oil change! We were wanting to buy a brand new truck the salesman was RUDE and ignored us to talk with an older couple. The service dept also had my vehicle and did not call before they did 2000$ of WORK! read more

if your looking for the best service after the sale this is the place.service department 2nd.to none,as well as the body shop.awesome job on my silverado.looks just as good as the day we bought it.we have bought 3cars here.highly recommened. read more

My visit today to Sharpnack Chev/Buick was the most unprofessional, dishonest encounter that I have ever had in 30 plus years of purchasing automobiles. I was lied to over the phone to get me to drive more than 2 hrs to the dealership; when i arrived the deal changed completely. My advice; stay as far away from this place as possible!!!! read more

Can I give a zero star? They are amazing at sales and promises. super friendly while trying to get your money! But wen something goes wrong even when you just purchased your vehicle they will say what ever they had to to avoid there service department fixing it unless they charge you a crazy price. Worst service department I have dealt with and your better off at a buy here pay here pay here read more

I had been thinking about buying a new car because the miles on my Buick Regal had been adding up. I had intended to wait until late summer but once I decided on a car I started doing homework on what exactly "certified pre-owned" meant. Once I started to look around and see what the prices were on certified pre-owned vehicles in the Akron/Cleveland market I thought I was going to have to change my vehicle selection from a Cadillac to a more affordable import. Then I found Sharpnack! The prices were so low we decided to drive over and get a feel for the dealership. Through luck and circumstance were were hooked up with your salesman Matt. I can say without a doubt it was the most pleasurable car buying experience of my life, which is saying a lot because my last three cars were bought from our family owned Buick GMC dealership in Elgin, IL. The group at Sharpnack gave me a fair price on my trade and a more than fair price on the vehicle I purchased. It was well worth the drive to Willard, OH. I am telling everyone I know to check out your dealership. This purchase is the first of many I intend to make through Sharpnack...in about two years I will be looking for a low mile certified ATS coupe! Thanks again for all your great work and extremely fair prices. read more