Great service, always professional and willing to go the extra mile to make sure I was satisfied…read morewith the repairs to the front of my pickup. Bob Martin Clyde, Ohio

Our experience with Fitzgerald Body Shop has always been exceptional in the past. When a rock was…read morekicked across the highway, scraping the hood of my car, shattering the windshield, and damaging the roof, I knew that's where I wanted my vehicle to go to be repaired. What I didn't know is that Caliper Collision had bought them out. No big deal, it's a preferred repair shop for my insurance company, so I'm sure it will be fine. Boy, was I wrong. My car was damaged on 8/4/21. L&M Towing in Vermilion came to get it that day and it was towed to Caliper in Monroeville that afternoon. All of the photos from the scene were sent to my insurance and I discussed in detail with the collision shop as to what damage was done. Payment was issued on 8/6/21 and repairs started to happen. It took longer than usual to get the windshield as it had to be OEM and I understood that because everything is taking some time with COVID. On 8/19/21 my car was finally completed and my husband went to pick it up. Not only had they not done the repair to the damage on the roof of the car, they had over sprayed my bumper and windows. The roof was pointed out and we had a picture from the accident scene yet they just didn't do it? Completely unacceptable. He was told that they would get it fixed and that it would be ready for pick up again soon. On 8/23/21 I was called and told that the overspray was taken care of and that the roof had been repaired. Again my husband went to pick it up. This time the paint was beautiful but the interior of the car still has glass pieces in it and there were black greasy handprint on the tan headliner and sun visor. He was told they would get it cleaned up, again, and it would be ready in the morning. I went to day, 8/24/21 to attempt to pick the car up again. The body work is perfect and the interior is clean but they decided to put my EZ pass and dash cam back on the windshield. This would be fine if they had put them where they belonged but they just put them wherever they wanted to put them. The EZ pass is not up and behind the mirror as I had it but in my line of vision. The dash cam placement now catches the block box behind the rearview mirror so I won't have a clear view of the road on camera. Yes, these can be moved but they should have never been put back on without being crystal clear as to where they went. I shouldn't have to scrape them off of a brand new windshield and remove the glue and place them again. The lady in the office offered to have them fix it but I didn't have the time or patience to wait any longer for my vehicle. Overall I am frustrated and exhausted with this experience. Work that was done was done lazily and some work was just skipped, and although all issues were fixed, it should have never happened like this. The EZ pass and dash cam are frankly not a big deal, but after dealing with issues for almost 3 weeks I am a little more than annoyed that I have to take the time to remove them, clean the windshield, and put them where they belong. I most definitely would not recommend this repair shop to anyone.

My elderly mom just took her 03 Ranger to Gary's for a broken drivers seat. They went out of their…read moreway to find the part so they could fix her seat! It may not sound like that big of a deal, But it was to my Mom and her daughters beacuse it made her Very Happy! Thank you for your kind service for even to the smallest of jobs!!! Greatly Appreciated Sincerely, Kathy Keith Mahar

Good honest service. If you need your car fixed go to Gary's body shop. I had a problem with my…read moredoor opening and went to other body shops and still haven't gotten a quote but when I went to Gary's he fixed it on the spot

I went to Smitty's to get a scratch along the side of my Malibu fixed. They rubbed it out and did…read morea beautiful job. When I asked how much they wouldn't accept payment from me. It's so unusual to find people this honest and kind. The next time I need work done on a car, I will certainly be taking it to Smitty's!

From the owner: D&S Automotive Collision & Restyling is a trusted auto body shop in Elyria, Ohio. We have been in…read morebusiness since 1977 and offer a wide range of services, including collision repair, auto painting, and auto repair. We also offer towing assistance, car rental assistance, express drop-off, and free car washes. Our team of experienced technicians will work with you to get your car back to its pre-accident condition as quickly and as affordably as possible. Contact us today to schedule an appointment!

Angie's body shop was a big disappointment to our family. They have been used many times in our…read morepast with usually no problem but the past time we used them we had many issues. The service was just ok and we ended up with an issue as we were leaving. If you live in the Norwalk area I would personally check for better estimates and know who your working with. Have a blessed day.

Angie's gave me a better estimate for fixing my window regulator than anyone else in Norwalk... And…read morethey stuck to it. Works like new... For fixing auto bodies and door and window fixes, they seem to be the bomb. Have heard bad things about them for regular auto repair though.. so just recommending what I know was good.

2024 Genesis with about 1300 miles on it. It was left overnight and before I picked it up found…read morethat employees were playing with controls, maybe taking it on the road. Even the navigation was set for New Philadelphia . I liked the man who helped me and they did good job so I wrote them an email explaining what had occurred. Never heard back. This should be a warning to potential clients.

10 years ago I inherited my parents 06 Silverado that sat out in a woods and was not driving for 3…read moreyears. Was covered in brown surface crud and leaves. Had Pro Touch detail inside and out. Was ready for me to get 2 days later, never would believe was the same vehicle I took in, all clean and paint had a shine to it. 5 years later had them rust proof and their paint treatment done. I drop it off every spring to detail inside and out and redo the undercoat, and it is ready to get the next morning. People see it and say they can't believe the truck is now 19 years old! Pro Touch staff do a real good job and treat me politely.

Steve the service advisor wasn't clear on price for a brake job on my…read moreBuick Envision. Quoted me $490 for front brakes only. After I waited 3 hours ... they finally inspected them was told it would cost over $600.00 I made this appointment and drove from Canton, Michigan. Wasted time and money ($ 94.00 for them to do a brake inspection) Would never go back to there to their service dept. Dealt with Vehicle salesmen before they always treated me well. Received great deals on my previous two new car purchases from them. Gave me $1000 more on a trade in. That's why I traveled all the way to Ohio. They were endorsed by my coworkers in Toledo. Michael Marmol and Tim Howell were very cordial but didn't have a lot of new or used inventory for what I was looking for.

A Class Dealership I purchased a used Mustang from Sharpnack…read morein 2020 in Willard Ohio. The documents that I signed indicated that the car had a navigation system. I live in Indianapolis and the dealership delivered the car to my house, a nice customer service. After driving the car, I realized that the car did not have a navigation system. Sharpnack's website talked about the Company being founded on high family values, treating the customer right and doing business in an ethical manner. So I sent off a letter to the President (son of the founder} about the missing Nav System. In a few days Jeff Neibler, Sharpnack's General Manager, called me and we discussed the missing Nav System. He told me that the dealer documentation system that they were using at the time defaulted to the car having a Nav System (subsequently replaced by a different system). He apologized, said Sharpnack would make it right and then they reimbursed me for the installation of a new Nav System. Over the years I have purchased a number of vehicles from a number of dealers - some very good and some that were extremely bad. I would put the Sharpnack Group at the top of the very good list based on my experience with Sharpnack. Nice to do business with a company that does business the right way.

I was in a bad car accident, with damage to both the front and rear of my car. When I went to…read moreJohn's Body Shop, John was extremely helpful. He was able to give me a fair estimate and work with the insurance companies to make sure the work was completed promptly. The quality of the work was exceptional, and you could not even tell there was ever an accident afterwards! I would highly recommend John's Body Shop for all of you car repair needs.

A huge thank you to Austin for successfully rescuing my Nissan from the trees it slid into during…read morethe recent snowstorm. I experienced some trouble leaving Kingwood Center in Mansfield when my car got stuck, but thanks to Austin, I was promply able to get back on the road home!

From the owner: Caliber Collision didn't become the nation's largest collision repair provider by accident…read more Recognized as one of Forbes' 2026 Best Large Employers, our team of highly skilled certified technicians and state-of-the-art equipment are committed to providing excellence in every auto body repair to get you back on the road quickly and safely. From minor dents to major collision damage, we have the expertise to handle it all. Our comprehensive range of services are backed by a limited lifetime warranty, flexible payment options, and includes expert auto body repair, dent removal, fender repair, and more. When you hand over your keys to Caliber, know you've made the right choice, and the first step toward Restoring the Rhythm of Your Life®.