I have always had a great experience here. My vehicles come out shiny and very clean. If I ever…read morehave an issue, they strive to fix it. Nice and friendly staff who do whatever they can to accommodate your work schedule. Would highly recommend!!

Had to redo car 3 times still not right. Verbally assaulty me because I tried to get attention from…read moreemployees ignoring me, not punctual do not open on time. Literally left rings the size of half basketballs on my seats. Improper cleaning technique. The owners could not identify cleaner they used on dash some" white spray" quote.. Anyway, the black around control knobs is discolored on dash. The wax is not properly applied it is not smooth its rough and bumpy. They charged $165.. they told me to buy new seats if i wanted stains out they caused. They took less than a minute to rectify the matter..hurridly sprayed more cleaner just leaving lines where they sprayed it again. They told me i wasnt shit , my car was a dumpster (no food or food trash, no cigerette butts no burns, no large dents , only a few years old) . I told them there were belongings in car in message on machine and that i would provide a small to medium sized tote to put them in. This large blonde lady continued to harass me said i was a joke. The male owner ricky lawhead said get out of here not even trying to make it right or asking if i was satisfied. Local businesses said they would commit to writing statements my car was not filthy or disgusting as they claimed trying to humilate me yelling through the parking lot. Assault customers, horrible job, took money for services not done correctly still have lines on seats from more discoloration from 3rd attempt to correct situation with no mention as for an apology for inconvenience on their part for their 3rd attempt now. I was very sad the way i was treated and very hurt. I also thought $165 was alot of money to waste. I paid cash so no way to get reimbursed. Just awful i had waited for this and looked forward to it and was so happy to have it done only for discoloration and smears.

We had two used tires mounted onto a vehicle that we bought elsewhere. They were quick, friendly…read moreand knowledgeable.

The detailing service is great! Your car will come out super clean. They will also get you in at…read morea time suitible for you and as soon as you can get it in the door. Their service department is also the same way too. And they do an awesome job at fixing your vehicle. I take my car here for oil changes, tires, alignments and even clutch repairs and everything came out working perfectly! Highly suggest getting a detail, service work, and even buying a car from here! Ive bought three vehicles from here and I loved them all.

I've taken my truck here for inspection and service and left with the idea that these folks will…read morescrew the out-of-towner for all they can get from them. I gave this company the opportunity to inspect and flush my coolant system, inspect and recharge my AC system, inspect and flush my front and rear differential and transfer case and inspect and flush my transmission. I left with an AC system that blows hotter than the heater. How can anyone expect one system was inspected and maintained correctly when the other performs so poorly after such a "service". I was also taken for $250 so that someone could punch a few buttons on a programmer to reprogram my cpu which performs worse now as when it did when I brought it in to their shop. All this place has done was fix my ability to have faith that all GM dealerships are not equal. I would caution anyone coming here for service to question how that service is performed. I personally think they suck and charge for things they're not qualified to do. Buyer beware! You cannot trust these mechanics. What's unfortunate for them and me alike is that I am looking for someone to replace my shocks, add an air ride suspension, replace my mirrors with towing mirrors and rotate my wheels. I wouldn't trust them with rotating my wheels at this point. No stars for this group. Go somewhere else if you're in need of service.

So, I've tried to on more than one occasion give the benefit of the doubt. After nearly one year of…read morerepair work fully paid by the way, and many many hundreds of dollars in tow bills rental fees etc, and time missed that I cannot get back...... DO NOT I REPEAT DO NOT TAKE YOUR VEHICLES TO CHAPLINS TRANSMISSION IN OLNEY, IL. MORE TO COME BUT THIS IS A SNIPPET. It took me to post for calls and for help. The help offered was take down my post and then I will get a rental vehicle.

We dropped a truck off on May 17th to get the transmission rebuilt and it did not get finished…read moreuntil August 2!! They got it taken apart and then put back together. Apart was bad so they had to take it back apart and fix it again but still!!!!! There's literally no excuse to take that long!!!! Every time we would call, "Oh it will be done by the end of the week,"or "oh it should be done by Monday or end of day tomorrow". Always got told something different.

When he is done, the vehicle looks like a new one. He washed…read moremy house, and was just as miticulous.

My experience was great,the owner is very polite an goes beyond to work with you,thus business is…read morealways busy but yet my vehicle was serviced in a timely manner ,I was contacted and pleased with Rustys repair,highly recommended.

Imagine you trust this mechanic because every time you bring your car for service it's done…read moreexllecent and professionally. Then all of sudden your service on your car becomes a returning door. I was told the coils on my car needed to be replaced although I just replaced them in March, was told they are good for at least year. I'm back in April getting the another ignition coil replaced ontop being told by the owner to bring my car back up there so they could fix it, only to come up there and act like he didn't tell me to bring my car back up there. Now it's June guess what coils need replaced owner will not respond so what does that imply? Business is business paying for a service to your car, then having to have the same service feels scammed over all. Especially when your use to their service being top notch. Now I'm never bring my car back because the service is keep paying for keeps being the revolving door and we are disappointed in the owner because he literally stop responding to services your shop preformed and my car still needed the same services done that was allegedly serviced less than 2 months ago. I don't know what changed but my service went down hill!!! I wish I could attach the invoices and text messages on here as well!!!

I had my oil changed and my rear trunk shocks replaced here. The owner is genuine and super easy to…read morework with. Super easy process on my end! I highly recommend going here for your auto needs. I know I will continue to do son

Talk about being treated like Family!!! Hometown Feeling in…read moreOlney,IL 62450! Great Service and Pricing with a Smile!!! Attention to Detail. Period Home of the White Squirrels and the Tigers!!! Thank You Brian and Austin Woods and the Crew for doing an Awesome Job on my Challenger!!!! Missed the Deere but Popped out of the Ditch in Second Gear!!!!!