Flawless! Great. Wonderful superlative. They pointed out many items that need attention on my…read morevehicle. Great service.

We'd 5/13/26 Called Rick to see if I could get an oil change…read morefirst thing in the morning he said be here at seven and I was they were very accommodating. Just waited about an hour. They did very extensive inspection. I was very impressed with the pictures they took of everything everything came out great. This was on a 2016 GMC Acadia got a full synthetic oil change for $77. That was the cheapest around really glad I came there. They keep their prices the way they do. I'll be back. Thanks again Rick see you next round hopefully

Great hometown service, everything explained properly and all concerns addressed. The service and…read morequality of work is one of the best places I have been to. The price for n oil is good price but Nick let me know what kind of vehicle you have. Mine did not require full synthetic I was able to use a blend. Definitely recommended and will be back in 5k miles !

I want to thank JD & his team for being so kind to my family and I. At a time of a car issue while…read moretrying to get back home to California he was very patient and helped us out as much as possible. Very honest and kind man who took time explain everything as him and his team looked at my car. I highly recommend this place if you need any help with your vehicle! Great team and such excellent service. They made us feel at ease at time of something so stressful!!!

Noah and his staff are top notch, professional, courteous and timely…read more I would highly recommend this location in Prescott AZ.

They got me right in and proceeded to do the required work. Place was clean and pleasant. Quick and…read moreefficient. I will definitely hire them again.

Very quick and efficient service. I had a tire in need of repair. They were able to get me in right…read moreaway. The tire was repaired in just a few minutes while I waited and the staff were very friendly. I will go here for my next car service needs.

All good and quite professional. After many years at BigO and now, big disappointments there, I am…read morea new infrequent regular.

Chris was amazing, so helpful and did his best to keep me updated on my Jeeps progress…read more I had breaks installed by a PepBoys in Orange CA years ago, they told me it was a lifetime warranty, not only do Chris honor the warranty he made sure it was perfect for me. I have no complaints what so ever, totally expected to have to pay for new breaks, just amazing, and will be back for sure. Telling my friends and family as well how good of work they did. Thank you Chris, above and beyond my friend truly.

Chris is an awesome customer server. He has empathy for customers and goes out of way to get you…read morethe best price for what is needed. He relates to customers and I easily trusted him. The environment in the shop is very happy. That means the employees like what they do. My hats of to the Manager Mitch. Good.

I always purchase a new set of tires with the road hazard warranty. Big O's is nationwide. But a…read morewarranty is only as good as whether or not a shop will honor it, or is interested in doing warranty work. With this particular location, it really depends on who's working the desk that day. Disappointing...

Flat tire with broken stud , they fix the tire with suggestion to replace all the studs all around…read moreand show me a picture of leaking oil on my shocks. Total suggestion price was $3000. They generate the suggest maintenance by AI I believe and keep pushing aggressive sale tactics. I went to Honda after a repair at "big O tire "they check the shocks and struts and nothing was leaking. I'm sure they're doing a good job just have to be an aware of their sales tactics . I won't be going there anymore.

Best customer service experience from an oil change business…read more Reasonably priced. Helped us troubleshoot a cooling system problem and offered practical advice on options to solve the problem. They top off your fluids when needed at no charge. You don't need to leave your vehicle while service is performed. We highly recommend this business.

I have been a very satisfied customer of Valvoline's for over 10yrs. Each Valvoline shop operates…read morethe same has the other's, which makes it very easy and convenient for their customers who travel from time to time. Valvoline also has a large list of services for their customers needs. Also Valvoline has very fair prices. Valvoline is a great organization which is why I and my family and friends only go to Valvoline for most of the needs of our cars.

While visiting friends in Prescott, we took our Audi A6 to Twin Lakes Auto to have the rear brakes…read morechecked because they were making noise. Josh and Jen were amazing. Not only did they find our brakes were fine but found the cause of the noise. It turns out we had a screwdrive kick up from the road and was scaping the inside of the wheel. Josh said he had seen a lot of things but never this before. We were treated so well. I would highly recommend you take your vehicle to Twin Lakes Auto if you need any automotive service. They are such great people and will treat you fairly and provide such value to their clients. Can't say enough good things about Twin Lakes Auto Service

Just good honest people I have 3 different cars that they…read morehave serviced or repaired and they have always done what needed to be done completely and in a timely manner. Good service, quality work, and a fair price