I needed a new battery and I was helped by Elliot. He was very friendly and accommodating while…read morefinding me my battery and my warrantee. He also replaced my battery for me and made sure everything was working properly before I left. He also shared with me my terminal needed to be replaced and helped me find the right fit for that as well. Top notch customer service, thank you Elliot!

friendly employees, very knowledgeable. Had my parts in stock, installed them for me. all is great…read more I enjoyed my visits B Bren

Hubby & I stopped in here for some mass Air flow censor cleaner for our Rover…read more This Auto Zone had exactly what we needed, was super clean & well stocked. The staff was also super friendly & helpful. Very Small parking lot thou that is shared with Pep-boys. Not much room for big trucks/trailers. Will return!

Review for AutoZone on 9th Avenue, Pensacola, FL…read more I had a very disappointing experience at this location. I came in politely asking for help with a car part, and instead of assisting me, the employee just yelled "aisle 5." When I asked for clarification, he repeated the same thing without any effort to help. I specifically asked if they could look up my vehicle to ensure I was buying the correct part, and he flatly said, "Nope, we can't." I tried to figure it out on my own, but there were so many parts it was overwhelming. When I asked another employee, he behaved the same way rude, dismissive, and unwilling to help. When I pointed out that AutoZone's own website asks for make and model, they shrugged and said, "We just don't." What was even more frustrating is that while I was struggling, I noticed them being attentive and helpful to other customers but not me. It felt like the difference in treatment came down to a complexion, which was deeply upsetting. I left and went to O'Reilly's on 9th Avenue instead, where the employees immediately looked up my vehicle, helped me find the right part, and went above and beyond to make sure I had what I needed.Please avoid the AutoZone on 9th Avenue. The staff here were rude, lazy, dismissive, and they clearly pick and choose who they want to help.

Positive: honored the work done and warranty…read more Negative: used cheap non OEM parts the first time that lasted less than 6 months. Also, I asked them to look at the front hubs and lockers on my 4x4 truck. It's been one week, and the hubs are humming badly while I'm on a family trip. Guess I'll have to bring it to a shop that knows 4x4 trucks and gets the job done right the first time and not the third.

I paid $550.00 for a tune up at Key Auto Hospital, Then I…read morehad to pay Toyota $380.00 to fix my car. I won't be back.

I just bought parts to change my brakes at O'reilly Auto parts. Anthoyne was the gentleman who…read morehelped me, along with 2other employees. I was very impressed with the professionalism everyone there exemplified. Anthoyne was extremely patient and helpful in getting me the best deal available. He was very knowledgeable with my cars issue and, as an older female, I really felt as though I was NOT being taken advantage of, whatsoever. He also carried my very heavy purchase out to my truck. I definitely will use this business again and I certainly do recommend them.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I'm a woman ...I come into ask about a fuel pump. I get told there are 7 out in the yard. No offer…read moreto go pull it for me for the extra fee I'm willing to pay.

They were the best but it's not a salvage yard anymore it's a used car lot They were the best but…read moreit's not a salvage yard anymore it's a used car lot They were the best but it's not a salvage yard anymore it's a used car lot

They did a good job on the bed liner but I was quoted 475 on the phone by nick then when i went to…read morepay the guy at the counter said 537 that didn't sound right to me so i said i got quoted for 475 and he said its the price plus tax honestly didn't feel like pulling out a calculator or mental mathing it and the number was somewhat close so I took his word for it and I paid because I dont know I guess I expect honesty and reliability from the local truck shop. Then when I got home I looked at the receipt and saw that they charged me for 500 before tax instead of 475 even though I specifically said I was quoted for 475 and he told me it was 475 plus tax!!! WTF Its that kind of dishonesty that really makes me upset about taking my truck to any kind of shop. If this could be fixed I would write a 5 star maybe it was a genuine mistake. I hate to assume the worst and yeah 25 bucks isn't a huge deal but it's the way it went that kind of ticked me. Looking at the receipt after i was already home really ticked me.

Great prices, and great customer service! I feel I got the best deal on my tonneau cover and a…read morequick, professional install. New business in the process of renovating their show-room and garage, but don't let that stop you from checking out what they have to offer.

Specific about maintenance needs, brake work done effectively at reasonable prices…read more Five star applies.

Have had very honest and prompt service at this business at least 2 years in a row. Oil changes…read moreand notices on the dash that did not make sense. Very trusting and fair prices.

Yes, can't beat John and his staff!! The quality of service you get here is top notchread more

This company is HORRIBLE! They damaged my vehicle--scraped the bottom trying to drive it onto the…read moretrailer which bent the frame beneath my front doors, cracked the paint, and knocked something loose to where fluids are now leaking. Worst part about it is they are trying to deny being responsible even tho the whole thing is captured on video! Please don't book this company for auto transport!

The best place u can order trade or choose car from the yard!!! Great service excelet prices....bay…read morecar or fix used car...royal standarts and service....got car for my wife n for mi from this place...and sent few friends to this place...so far all happy...A+++