The sales agent was great I'll give her 5 stars. The vehicle I purchased had to be towed to a…read moredealership for issues and I haven't had the car a month yet. Called Enterprise and was advised since it's been over a week they can't do anything about it. Even though I took the car back to them within 48 hours of me purchasing it because of an issue. I'm so disappointed.

I had to buy a car and they knew it, so they refused to answer any questions and just talked up the…read moresmug toad, Gary, who says he owns EVERY vehicle you look at, while responding to everything with "Yes, ma'am" but who doesn't meet a single request, while sitting there. It is obvious that his "Yes, ma'am" is his equivalent of a child's "la la la, I'm not listening". Highest pressure sales place who doesn't give a crap about the customer. I couldn't even get the Carfax on a single vehicle; each time I'd ask, Gary would sit there and say "Yes ma'am" and not do anything. I repeatedly requested information and would get "Yes ma'am" as he sat there doing absolutely nothing. He's a liar, and uses only high pressure techniques with ZERO response to the customer but "Yes, ma'am". After hours of getting nothing and not even comfortable or certain in decision, the lying "Yes, ma'am" toad, FORCEDe to take a photograph while crying after I repeatedly told him I didn't want one to which I got "yes, ma'am", and told him to stop touching me and got another "yes, ma'am" and then he wrapped his toad arm around waist and forced a photo with tears on face with me covering face. This place is disgusting and highest pressure EVER.

I was at Pete Moore Imports today looking to test drive the new Taos S and SE, and Mark Torelli was…read moresuper helpful! I gave them my ID and insurance, and I could go on the test drive BY MY SELF, amazing! He was very knowledgeable about the Taos features, and demonstrated multiple. Highly recommend, and I will likely be back

I called Pete Moore Monday 05/11/2026 and I spoke with Richard in service and I told him that my…read moreservice engine soon light was on and when I am at a red light, the car bucks. He had me bring the car in yesterday 05/14/2026 and told me it would be $150 for them to diagnose it. I was there at 0800. He called me at 1300 and advised me what was wrong with my car. He said that the serpentine belt was frayed, the EGR valve was clogged and the wrong spark plugs in there. So upon arrival, he told me again what was wrong and said that I needed the serpentine belt fixed now because if I didn't, it would lock me out of my car. I told him I would just take it to my mechanic and let him fix it. He then told me I had to pay $300 for the diagnostic fee. I said you told me $150, he said it's $150 for each thing we diagnose. I told him you never told me that and I wasn't paying the other $150 and I didn't. I left and went to my mechanics shop and told him what I was told, he told me the belt had nothing to do with locking me out of my car and if the wrong plugs were in there it wouldn't even start or would misfire and its not doing any of that. So I called Richard while I was still there and repeated to him what he told me and he said he misspoke. I feel he was trying to take advantage of me because I was a woman. I will NEVER go back there again.

This place rocks!! I bought a 2020 Acura Mdx from here! Jason was very friendly working with me…read more Pricing was reasonable. He seriously made it so easy to buy a car! I recommend to anyone looking to buy a sweet ride! Diana Skoog

From the owner: Used cars and trucksread more

I saw the truck online and Jon emailed me and made the deal quick and easy. A couple very minor…read moreissues was handled very quickly and professionally. Would recommend them for your used automobile needs.

Folks, I know this is a lot to read, but if you value your hard earned money, go to a dealership…read morethat can be trusted. Don't waste your time or money here. "We strive to bring you the best quality vehicle, competitive pricing and top rated customer service." - Chris Carroll Automotive website About Us section. You would think that a person looking for an affordable solution to obtaining the car they desire wouldn't have to question the validity of "Quality Vehicles" claimed as being sold by this dealership. Unfortunately my personal experience as well as several others have made the costly mistake of trusting this dealership's claim. It's a wonder how a business who claims to be "reputable" with the sale of "quality" vehicles, can truly make that claim. It's EASY when they haven't actually taken the time to assure the vehicles they sell are, in fact, "Quality" vehicles because they are sold "AS IS"! That term seems to be used quite loosely at this dealership. It seems, that maybe, more time is spent trying to make vehicles "appear" to be good quality in hopes that they make it past a 30 - 60 threshold. I purchased a beautiful 2014 Toyota Tundra from them, and had the oil changed immediately to get a PM schedule started. After noticing an excessive amount of smoke during startup only a few weeks after I bought it, I discussed the issue with a friend and was told it was probably condensation. After having only traveled about 7000 total miles during my short ownership, going from home to work and couple of trips to the VA for my military service connected disabilities I'm now having to pay $6950 to rebuild the engine + an additional $795 to replace the damaged catalytic converters caused by the neglect. After a few months the smoke upon startup and a few episodes of sluggishness during operation I was forced to bring the vehicle to Toyota for diagnostic testing. According to the Master Mechanics at Toyota, the condition found, was the result of LONG TERM neglect. The estimated the last oil change before the one I performed was roughly 3 - 4 years. This is not contestable as the proof is in photographic evidence. They also determined that there was no way this occurred after the few miles put on by me. They also explained that just a few simple extra steps during preliminary inspections of a vehicle done by a reputable dealership and any "certified mechanic", would have found such terrible problems and had them resolved or the vehicle rejected by the by the dealership instead of passing the problems onto unsuspecting customers. I've tried repeatedly to contact them to talk about what was going on and was promptly ignored. How quickly, out of a desire for the almighty dollar, do they have unsuspecting consumers sign the sold "As Is" documents without regards to delivering a TRUE quality product? All I asked for from this dealership was just to...compromise... to do what is right, to correct a catastrophic mistake made by those trusted to provide a quality vehicle. That level of trust I had, has now led to a very costly repair job. I suppose what I trusted was a belief in human decency and a slogan put out by a dealership, evidently, just to sell as many cars as possible. How many customers are they willing prey upon? I suppose the answer is, as many as possible to deliver QUANTITY, not QUALITY. It is the responsibility of the dealership to ensure vehicle condition matches the advertised price when the condition is base according to KBB. Chris Carroll Automotive gets an "F" for this effort for customer satisfaction and vehicle quality, responsiveness and truth in pricing My apologies for the long rant, however the bottom line is, trust...but verify. Human decency is a rare commodity these days.

Just purchased my new (used) car from here! It was my first time buying a car from a dealership so…read moreI was a little nervous at the start, but my sales associate Dallas was super helpful! He showed me around the dealership and helped me find the exact car I was looking for. He helped me through all the paperwork, and even fought for a to get a lower interest rate than my bank wanted to give me. I was able to drive off the lot with the car same day! I started noticing a problem with the window so I brought the car to their service center. Terri met me at the front as soon as I pulled in and offered to help. He was friendly and motivated to find the problem. He ran a full diagnostic on the windows, and didn't charge me anything! I haven't had any problems since. Super great dealership and amazing customer service!

We just purchased a certified factory pre-owned Suburban and couldn't be more pleased with the…read moreentire experience at Pete Moore Chevrolet. Tom Royster was so helpful and accommodating and truly made us feel that we were valued customers. I would highly recommend this dealership for any vehicle purchase, new or used. They are honest and conscientious.

Outstanding service just bought a 2008 Escalade on 20 March 2020! I was really pleased how smooth…read moreeverything went! Thanks Alphonso and Tom!

My wife and I purchased a 2000 Chevy van conversion in November 2018 and the entire experience…read morecould not have been better. From the greeting to the test drive to a deal we both liked, this was probably the best dealer car buying experience in our lives. Seriously. Nobody really likes "the dealer experience" and then meeting with the "finance guy", etc. but here it was an excellent friendly experience and we would recommend it! I have bought plenty of vehicles over my lifetime and know the difference between expectations (and price!) of a used car verses a new one, and we are totally satisfied with the vehicle, price and Gulf Souths Automotive customer care!

I have a 20 year old Honda & have maintained it well over the years. I took it in for a check…read moreengine light. They ran a full diagnostic & I paid 3K for repairs, as much as this car is worth. The very same day, the check engine light came on again, this time they quoted me 7K for repairs. If they had quoted me this originally with the first "full diagnostic" I would have made a different decision. I've trusted you for many years, but this feels like robbery and dishonesty. I won't be giving another cent to the Honda corporation.

This place shows a good face, but their techs seem substandard. I'm in there for the second $2k+…read morerepair for an oil leak in two months. After driving off the lot, brand new issue caused by their lack of care and working knowledge of J series (old!) models, Trying to say it is a totally unrelated issue and not standing behind their work. Their labor rates are crazy ($1,700 in labor for one day?) and of course they mark up their parts 15%. Check out the abundance of 1 star ratings. Maybe they should stop and pay attention to their obvious issues?

Price your services in Mobile and Tallahassee. If you do business here you are getting price…read moregouged. Greedy owner who takes from employees and rips customers off. Beware.

While the used car sales side was more of a disappointment. I must say the service department…read morereally saved the review. I was super happy with the service the lady provided and Jeremy seemed to be very knowledgeable about Volvos. We ended up getting a used car from another dealer, but are overall very happy with the service we received from the service department.