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    FIL'S GROUP LLC

    4.3 (6 reviews)
    Closed Closed

    Services - FIL'S GROUP LLC

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    18 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Routine automotive maintenance

    Transmission leak inspection

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    Business owner information

    Photo of Catalina F.

    Catalina F.

    Thank you

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    11 years ago

    Very good service! !they helped me fix the problem of my car.very content of the work they did.:)

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    Photo of Catalina F.

    Catalina F.

    We are happy help you anytime

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    AutoZone Auto Parts

    AutoZone Auto Parts

    (8 reviews)

    Hubby & I stopped in here for some mass Air flow censor cleaner for our Rover…read more This Auto Zone had exactly what we needed, was super clean & well stocked. The staff was also super friendly & helpful. Very Small parking lot thou that is shared with Pep-boys. Not much room for big trucks/trailers. Will return!

    Review for AutoZone on 9th Avenue, Pensacola, FL…read more I had a very disappointing experience at this location. I came in politely asking for help with a car part, and instead of assisting me, the employee just yelled "aisle 5." When I asked for clarification, he repeated the same thing without any effort to help. I specifically asked if they could look up my vehicle to ensure I was buying the correct part, and he flatly said, "Nope, we can't." I tried to figure it out on my own, but there were so many parts it was overwhelming. When I asked another employee, he behaved the same way rude, dismissive, and unwilling to help. When I pointed out that AutoZone's own website asks for make and model, they shrugged and said, "We just don't." What was even more frustrating is that while I was struggling, I noticed them being attentive and helpful to other customers but not me. It felt like the difference in treatment came down to a complexion, which was deeply upsetting. I left and went to O'Reilly's on 9th Avenue instead, where the employees immediately looked up my vehicle, helped me find the right part, and went above and beyond to make sure I had what I needed.Please avoid the AutoZone on 9th Avenue. The staff here were rude, lazy, dismissive, and they clearly pick and choose who they want to help.

    Pep Boys - Sunday am at Pep Boys

    Pep Boys

    (29 reviews)

    Pep Boys really came through for me on a Sunday morning…read more I needed to get on the road for a long trip and had a tire issue I wanted fixed with the right torque and attention. They got me in quickly, repaired the valve stem, mounted the tire properly, and even put my spare back into storage, which, if you drive a Ford F-150, you know is no small task. The facility was clean, the team was friendly and efficient, and the free coffee didn't hurt either. S olid spot and definitely recommended.

    Worse customer service ever. Gentleman would not give me his name and then called the police…read morestating I would not leave the premises. Police showed up and advised that I contact the BBB about my experiences. I had a 9:00 am appointment over the phone with John (who mentioned I would be taken care of even though he would not be there until 10:00AM). I arrived right on time. The service advisor (in a Black unmarked shirt) said I would have to leave the car there all day due to not having enough employees and the 8:00am jobs were about 12 hours total between the two of them. I asked for his name and then he assumed I was trying to get someone in trouble. He asked me to leave and when I asked for the District managers name he walked off and asked me to leave again. When I did not, he called the police as if he was scared of me. Mind you I am a 150-pound woman, and this was a 400-pound man who acted like I was going to do something to him because I wanted his name and the District Managers name. After the police showed up, he issued a trespassing warrant because that is what the service advisor wanted. But spoke to me privately, apologized profusely and instructed never to come back to this location (there are 10 others in this area) and also told me to contact BBB and file a report. This was so unnecessary and waste of the county resources as I posed no threat to this gentleman. I overheard him say is name was Mark over the phone, but when I went to another location they knew of no one named Mark at this store. I don't think the online appt's and the stores calendar jive very well nor by calling and speaking directly to anyone at the stores. Its best if you go in and speak directly with a person and by all means get their First and last name. I still have not gotten a call from Store Manager Josh or District Manager Dennis Losata. If I could give a 0 star I would.

    FIL'S GROUP LLC - autorepair - Updated May 2026

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