I needed a new battery and I was helped by Elliot. He was very friendly and accommodating while…read morefinding me my battery and my warrantee. He also replaced my battery for me and made sure everything was working properly before I left. He also shared with me my terminal needed to be replaced and helped me find the right fit for that as well. Top notch customer service, thank you Elliot!

friendly employees, very knowledgeable. Had my parts in stock, installed them for me. all is great…read more I enjoyed my visits B Bren

Yes, can't beat John and his staff!! The quality of service you get here is top notchread more

I just bought parts to change my brakes at O'reilly Auto parts. Anthoyne was the gentleman who…read morehelped me, along with 2other employees. I was very impressed with the professionalism everyone there exemplified. Anthoyne was extremely patient and helpful in getting me the best deal available. He was very knowledgeable with my cars issue and, as an older female, I really felt as though I was NOT being taken advantage of, whatsoever. He also carried my very heavy purchase out to my truck. I definitely will use this business again and I certainly do recommend them.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Hubby & I stopped in here for some mass Air flow censor cleaner for our Rover…read more This Auto Zone had exactly what we needed, was super clean & well stocked. The staff was also super friendly & helpful. Very Small parking lot thou that is shared with Pep-boys. Not much room for big trucks/trailers. Will return!

Review for AutoZone on 9th Avenue, Pensacola, FL…read more I had a very disappointing experience at this location. I came in politely asking for help with a car part, and instead of assisting me, the employee just yelled "aisle 5." When I asked for clarification, he repeated the same thing without any effort to help. I specifically asked if they could look up my vehicle to ensure I was buying the correct part, and he flatly said, "Nope, we can't." I tried to figure it out on my own, but there were so many parts it was overwhelming. When I asked another employee, he behaved the same way rude, dismissive, and unwilling to help. When I pointed out that AutoZone's own website asks for make and model, they shrugged and said, "We just don't." What was even more frustrating is that while I was struggling, I noticed them being attentive and helpful to other customers but not me. It felt like the difference in treatment came down to a complexion, which was deeply upsetting. I left and went to O'Reilly's on 9th Avenue instead, where the employees immediately looked up my vehicle, helped me find the right part, and went above and beyond to make sure I had what I needed.Please avoid the AutoZone on 9th Avenue. The staff here were rude, lazy, dismissive, and they clearly pick and choose who they want to help.

I'm a woman ...I come into ask about a fuel pump. I get told there are 7 out in the yard. No offer…read moreto go pull it for me for the extra fee I'm willing to pay.

They were the best but it's not a salvage yard anymore it's a used car lot They were the best but…read moreit's not a salvage yard anymore it's a used car lot They were the best but it's not a salvage yard anymore it's a used car lot

Excellent service, they honor lifetime Llumar auto tint warranty, with original warranty card from…read moreoriginal purchase, no questions asked, would recommend these guys to anyone in the Pensacola area in need of auto window tinting ! A++ guys

From the owner: XXX Performance/Tint Spectrum provides automotive window tinting in Pensacola, FL.read more

Pep Boys really came through for me on a Sunday morning…read more I needed to get on the road for a long trip and had a tire issue I wanted fixed with the right torque and attention. They got me in quickly, repaired the valve stem, mounted the tire properly, and even put my spare back into storage, which, if you drive a Ford F-150, you know is no small task. The facility was clean, the team was friendly and efficient, and the free coffee didn't hurt either. S olid spot and definitely recommended.

Worse customer service ever. Gentleman would not give me his name and then called the police…read morestating I would not leave the premises. Police showed up and advised that I contact the BBB about my experiences. I had a 9:00 am appointment over the phone with John (who mentioned I would be taken care of even though he would not be there until 10:00AM). I arrived right on time. The service advisor (in a Black unmarked shirt) said I would have to leave the car there all day due to not having enough employees and the 8:00am jobs were about 12 hours total between the two of them. I asked for his name and then he assumed I was trying to get someone in trouble. He asked me to leave and when I asked for the District managers name he walked off and asked me to leave again. When I did not, he called the police as if he was scared of me. Mind you I am a 150-pound woman, and this was a 400-pound man who acted like I was going to do something to him because I wanted his name and the District Managers name. After the police showed up, he issued a trespassing warrant because that is what the service advisor wanted. But spoke to me privately, apologized profusely and instructed never to come back to this location (there are 10 others in this area) and also told me to contact BBB and file a report. This was so unnecessary and waste of the county resources as I posed no threat to this gentleman. I overheard him say is name was Mark over the phone, but when I went to another location they knew of no one named Mark at this store. I don't think the online appt's and the stores calendar jive very well nor by calling and speaking directly to anyone at the stores. Its best if you go in and speak directly with a person and by all means get their First and last name. I still have not gotten a call from Store Manager Josh or District Manager Dennis Losata. If I could give a 0 star I would.

I get all my parts from O'Reilly auto parts. Great service. No haste returns. I'll keep using themread more

Justin was incredibly helpful. He didn't just sell me parts, but saved me some money by…read moresuggesting a few things. Staff listened well and had the parts I want. Great customer service experience.

Better price than everywhere online. Definitely will recommend that place to all my friends .read more

I was trying to find a radiator support for my Infiniti and this guys really helped me. The price…read morevery good. Thanks!