Buyer Beware 4/3/26 'Services Not Rendered' issue at the…read moreMonticello store. I was charged for an alignment, but the shop did not provide a printout. I was there for a total of 19 minutes from pulling into the parking space to leaving. I was also charged for tire rotation. I definitely thought that was strange to have those services completed within 15 minutes. That was on a Friday. I did not like the noise I was hearing from my car and took it to my mechanic to be inspected on Monday. This mechanic was the one that showed me the tie rods had absolutely not been disturbed and I took photos of the tie rod adjustment nuts. They are covered in heavy, undisturbed road grime and rust, proving no tools were used to adjust them. Not only is there no tool marks on my tie rods, but my mechanic also confirmed I had a bad front ball joint. The Monticello shop charged me for an alignment that is technically impossible to perform correctly with a failed suspension component. They failed to catch this during a standard pre-alignment inspection and charged me for a service they knew (or should have known) couldn't be completed. When I went back for a refund, I asked for the print out and Jay told me their machine does not save the information and they only give print outs 'upon request' the day of service. He also tried to convince me that the nut was moved ever so slightly in my photo evidence, come on! He asked if I wanted the refund or for them to do the alignment, now that I had the ball joint replaced by a professional. I told him there is no way I would ever hand my keys over to anyone in that shop, especially after finally reading the reviews. I only wish I read these reviews before going in the first place. So I did get the refund for the "ghost alignment", but I don't believe they did the tire rotation either. Since it's hard to prove they didn't do the rotation (I will definitely mark my tires before any rotation in the future) they would not honor a FULL refund, only the ghost alignment. It's very disturbing that a so-called reputable establishment allowed me to drive that car out of there under false pretense and no warning about the broken ball joint. I'm still undecided if I should report this to Sullivan County Weights and Measures as well as DMV Consumers and Facilities.

If you were going to a mechanic shop to get your brakes fixed, how would you feel if, as the…read moremechanic is saying the car isn't ready yet, you find out from your dash cam he was driving it around and making his own personal taxi trips, dropping people off, using up gas, not putting it back, meanwhile gas has skyrocketed, and not even calling you, letting you know that he will be driving out the car to bring people home? I paid over $700 for this service and the hourly rate. I mean, it's one thing to test it to make sure everything is working, but to bring random strangers in my car, dropping them to their homes, and me getting my car back with less than a half tank of gas is crazy. When I go back to this business to speak with the owner, he is dead silent, doesn't even respond to me as I am explaining the situation, then as I am explaining to the owner, the mechanic comes over and just throws $20 at me; he doesn't even try to hand it to me. At any moment he could have crashed my vehicle or these strangers could have stolen things from my vehicle. If i didn't have a dash cam to know who was driving in my car, would you have told me the truth? I have been coming here for years but after this lack of accountability and blatant disrespect I will never return and make sure nobody else I know comes here either.

The customer service here is top notch! I called in to have someone look at my brother's car after…read morepicking him up from the hospital and there was one man there at the time and he was slammed with work. He took time out anyway to not only run a diagnostic but he jumped in to test it out. He gave me some advice on what to do. His kindness put me at ease and I wouldn't think of taking my vehicle anywhere else. Thanks!

would give a 0/10 if possible Yeahhh just gonna put it like…read morethis dude at the desk in the front office seems like the boss but don't really act like it to me. Went in for an inspection which they didn't pass and told me to drive it and bring it back which is fine but when I returned as the man told me to they said it's by appointment now I asked if he told me to come that was never mentioned about an appointment can something be done. Guy proceeded to say who told you that and then said "well go ask him" like aren't you the boss I shouldn't have to ask anyone. Very disrespectful in my opinion the way the tone was definitely ain't getting my business again and to be frank I wouldn't go there with someone that doesn't have a lick of customer service and how to speak to folks . Never even do reviews but definitely rubbed me the wrong way 0/10

Needed my new headlight to be installed and an inspection, called said they could do it right away…read more Total came out to only $50!!! Great service great price!!!!

Fast, Honest and fair prices . What more do you need from an Auto Repair Shop ? I've been coming…read morehere for years and have always been treated right. You will too

Amazing service , fast and good quality tires. Good value for the price would recommend them.read more

10/10 would recommend their services. They are fast, reliable, and go above and beyond. We request…read morefor them to come out quite often and have not be disappointed!

Extremely nice men very helpful picked up my car in the snow storm I felt very bad about that…read more They called and said it was the transmission I totally recommend Matt's Garage

From the owner: Open now for 10 years, we specialize in towing & recovery services in Pike and Wayne County, Pa as…read morewell as full automotive repair.

My first time at Edge Motors of West Haverstraw ny, couldn't be more satisfied for the…read moreworkmanship they performed. Serge and the rest of the squad are truly conscious of what they doing and will make certain that your vehicle is in perfect condition. Very honest and reasonable price. This is a keeper for all my future Audi works required. Thanks Edge Motors.

First I want to thanks Edge Motors for everything and everything. The level of professionalism,…read morecommunication and how welcome they make you feel and the time they really take fixing up you're car and checking it up and down and making sure you're car is at the most perfect condition ever and giving you the best performance back making your car feels like a brand new one. What the Audi dealership and Audi employees you meet that work on the side couldn't find in a year, Edge motors founded in a day. I really recommend Edge motors to any one, especially if you have an Audi. The level of professionalism and communication and how well they value you and your car is amazing. Thank you Edge motors.