This location has the worst customer service. First of all their hours are 7 to 7. I called from around 5:45 to 7 PM yesterday and could not get an answer. I called back this morning at 7 AM. I couldn't get an answer until 7:14 AM. The boy that answered the phone. His name was Chris. I gave him my information and because he was still asleep he asked me for the information again, and I repeated it. After he gave me a list of pricing for tires I told him to give me the least expensive one. He told me the total. Throughout the conversation, the boy was very sluggish. He was almost slurring his words. I said to him rise and shine before I could even say the rest of my words he hung up the phone. Now I also worked in the service department for a Honda and Penske. There is no way in hell that I could've hung up the phone on a customer. I didn't even bother going there to buy the tires. I went to Discount tires and got a better deal with exceptional customer service from Colin! Colin should go to Walmart and teach them or I could teach them if they'd like. At any rate, Chris needs to be retrained. He also needs to learn how to have manners character and respect. It'll help get him through this world. Cost may be important, but great Customer Service wins the deal! read more