Just went in grabbed some things I needed ace the worker was amazing and helped me out. I really…read moreappreciate you today. Thanks for making my day. ;)

I would like to thank Tray for his friendly and professional service. He recommended a new batterie…read moreand had it installed in no time at all! Really helped me out and made my Monday!! Thank you for having such professional staff.

Great service everytime. The ladies who work there are very knowledgeable and super friendly and…read moreseem happy to be there. The men, although knowledgeable as well, seem as if they need to put on a gruff attitude.

I go to try & get my car checked alternator, battery etc. & the lady said they don't check those…read morethings as if I was mindless of knowing they have the right Per cautions to do so. she proceeded to say I don't have a check engine light so it won't pop up. Goes inside to get the machine to check the battery & starts helping other customers. very inconsiderate of helping as Autozone Persuades itself to do.

I arrived exactly at 7:30 at the freeport Texas auto zone…read more I asked if I could please purchase a battery for my truck since it completely went death and didn't had someone to help me out. Manager Kim stated she could do nothing about it and basically it was my problem arriving exactly at closing time. I waited until I could get someone to assist me on helping me as I parked in front of store with no help what so ever. Employees inside laughed and thought it was funny. I will never want someone to go trough this ever. Worst feeling ever. This happend today 4/16/2020 Kim was manager on duty and 3 other employees. I would share this hurtful experience trough my media pages and will hope AutoZone stores could train their employees to help those who needed it bad . I understand there is rules as to closing procedures but they clearly knew I was in a urgent need and they could had just stay 1-5 minutes to let me purchase a battery.

Store Mgr Chris and Mr. Juan were so good to me! Check engine light came on while on vacation down…read morehere due to low oil, Chris actually put the oil in for me since I didn't know how. So thankful for these guys!

Came in to get a few things for our personal vehicles. We've always used chemical guys products and…read moreget the best results. First time in the store. They have more products than I knew existed but most of all they have the knowledge and assistance to help you select products based on your needs. The two guys were super helpful in making sure I got what I needed and also explained the product. Prices are very reasonable. Will be back

The older lady that's works there is extremely rude and has very poor customer service. Won't ever…read morereturn to this location.

Bought a battery from here because I've gotten batteries from O'Reilly before and each time they've…read moreinstalled it for me. It even says they do that on the website. I explained when I walked in that I was looking to purchase a battery and I chose O'Reilly because they install it for me. I purchased the battery and was then told that they don't do installations. Nobody bothered to mention that to me before I spent $200+. I told them the website says they do and they've done it for me before. I was then told that they've never done installations but the mechanic next door will do it for me for "not too expensive". I got to my car and called the Angleton location who said that the employees were most likely lazy and they would take care of me. I drove to Angleton and the worker was happy to install it. I don't appreciate the dishonesty and being lied to when told "O'Reilly has never done battery installations". Please don't insult my intelligence like that.

This store doesn't know what the hell they're talking about. Do yourself a favor and go to another…read moreone. I literally got off the phone with Clute after they explained to me that they don't have what I'm looking for in store, but the Lake Jackson store did have 3 in stock. I drove to the Lake Jackson store immediately (this all happened within 15 mins). The Lake Jackson store didn't know what I was talking about, so they called Clute. Clute then proceeded to tell them they never spoke to me. Avoid these idiots.

It's been months since the last bad review and it hasn't improved. Specifically a tall light…read moreskinned woman that works there her name tag says "hablo español" but she doesn't speak either language properly. First of all she was rude and in a rush during the whole transaction. There was no line only 1 other customer in the whole store. I asked for a product and she said "whatsitgoinin" fast as if it was one word I asked "what?" She said "the model what's the model" like I'm stupid well I'm bilingual as well so I spoke to her in Spanish and she couldn't get that right either, if she doesn't like her job or was having a bad day that's not my problem she could've simply asked the first time properly with words and I would've understood her. "What model is the vehicle" "Que modelo es el carro". I'll definitely be going to OReilly for any future purchases.

Sorry but in this line of business customer service should be priority above all-worst experience…read moreever-walked in and we were the only clients-no acknowledgement was first mistake-manager was checking in batteries-walks towards us still no "how can I help" she just kept doing her check in -so I just looked at her-finally says "have you been helped" really-you ponytail boy just passed towards the back and you have been here upfront the whole time-told her we were picking up a part we ordered yesterday-first she says oh the truck is not here yet before looking then she finds the part and starts checking in all the delivered parts and then other worker needs change she stops to help no once saying excuse me a second comes back finally puts the part on the counter still no conversation-we look at it and it is the wrong one and she says well that's what they sent-no apology let me fix this-we grabbed our old part and walked out-autozone you will never get my business again

I left a bad review which is still posted but I would like to take the opportunity to say the owner…read moreJerry has reached out and refunded my original diagnostic charge and was very apologetic for my experience. I appreciate when a company can and will take responsibility. Thank you Jerry and I will give you guys another shot at servicing my other vehicles. Thank you again.

Been a week since informing Christian Brothers that a competent third party has suggested that the…read moreshift linkage was the issue with my Ford Ranger that is under warranty that I spent over $5,500 with Christian Brothers to have repaired has not received any reply. Pathetic comes to mind. Other words like trustworthiness, dependability, customer service, reliability, and honesty; keep coming to mind also. Mistaking "Christian" in the name was my mistake. Christians honor those words like they are part of scripture. Being a partly disabled senior that depends on dependable transportation, I placed myself into a dire financial situation, going into debt, and now have my dependable means of transportation sitting out there in the drive because of incompetent people who told me to drive it until it breaks being the only means of having it properly repaired. Sound very asinine to me. Three times it was "Check out" and three times returned without being repaired or even reasonably diagnosed. Noticing my distress and anxiety, my Preacher asked what was going on? After explaining the difficulties I was having with CB and my truck, he suggested the shift linkage was the problem. After church, he and I did several tests, the same I did in front of the CB manager, and he pointed out exactly what was happening and not happening with the transmission. To get confirmation, I did some research on the internet, and yes, the symptoms described for the shift linkage are exactly as what has been the issue all along with my truck. Word of mouth is the best form of advertisement. And I have a very BIG MOUTH and I am shouting very loudly to everyone to "keep clear of Christian brothers." All the more reliable shops around town have waiting list of days or even over a week. That was one reason for my error in judgement in the first place; I couldn't get into the shop I normally use so since CB had no waiting and I needed my truck to get around I hurriedly made a grave and costly mistake it seems. Sadly we are now living in such an environment where trustworthy, competent, and honorable businesses are getting hard find, and those that are still out there that do still have those qualities have so much business it is hard to get an appointments to get in.