They claimed it was repaired and tested. It was neither. I showed up based on their word, and the vehicle still had the exact same problem and could not even leave the parking spot. Then they became defensive, refused to provide a loaner, and left me stranded. Thousands spent, time wasted, and absolutely no accountability. read more

Went to trade in my wife's vehicle and found a 2026 Hyundai Palisade Calligraphy she liked. Everything went smooth and the Salesman, Narsiso Posadas, was great. read more

We have had nothing but problems after problems buying this Hyundai Tucson SEL Hybrid. From the finance guy at Don Davis at Lake Jackson to paid it off at Hyundai Finance company. We got the car on March 17, 2025 and it now April 23, 2025 and still problems with them all. Don't buy from them unless you want to have problems also. Good luck if you do. We will never buy another car from them or Hyundai from the company. I will update when the problems get solve but not until. read more

Purchased my new Tucson at Don Davis in Lake Jackson last month. I really liked Chris King, who was my sales person... He knew the car well and was able to explain a lot of the newer things on it - my old car was a 2012... He followed me through the entire process of financing too... Go see Chris!!! read more

Don Davis Hyundai - Myself and Chris King - great sales person... - Car Dealers Near Me - Lake Jackson, Texas

I paid them $3,500 to fix my vehicle and I got it back in worse shape than when I dropped it off. As a matter of fact my tie rod completely disconnected while I was driving and now I have to take it back... It is a Saturday by the way, not open.. read more

Love my new 2025 Hyundai Palisade Night edition. Chris King was exceptional with my delivery.

I had the absolute best experience!! Gabe sold me my new vehicle and along with Cesar the finance manager and the manager on the Hyundai side, they were truly amazing! I was treated with such kindness. Thank you all so much!! BEST car buying experience! read more

I agree with another reviewer. I was so happy to buy a new 2023 Hyundai Tuscon from this dealership. Loved the sales dept and felt great about my purchase. I have had for 5 months and then had a problem with the car not starting. I have been without a vehicle for 2 days and they won't furnish a loaner or rental. They even had the nerve to ask if I bought this car used and had someone else work on it. The service dept could care less about its customers. . I will never buy a vehicle from this dealership again. Very disappointed and will drive to Houston next time i purchase a car. read more

Bought car during december was told i'd get a $500 prepaid gift card Owner later said i'm not eligible because I didn't test drive a car. there wasn't any on the lot to test drive. Was told by dealer the car would have leather seats, it doesn't. Also, to move the seat forward and back on both front seats its manual. I never owned a car with manual push back seats and my cars a 2022. Also was told 3 year complimentary oil changes, then they say you only get 3 for the 3 years even though their ads on their website say maintenance 3 years or 36,000 miles. The service tech said to me "read the fine print" read more

Really Bad Experience. I was looking for Sonata Hybrid Limited. And I had a specific budget. The sales person Vice Brown was really good. Warm and welcoming. But the guy above him, when I mentioned about my budget, instead of giving me other options, he just was rude, showing me the huge gap between the price they quoted and my limitations. In the initial quote also they quoted by trade in vehicle way low. When I told them about auto nation, the sales manager he instead of showing the right way was very rude. I had an option in mind the SEL version as well. That sales manager did not even give a thought that he could have smartly get the quote of the SEL version as well. I own a company too and my role is not just a partner but also CEO Operations. So I know how it is. Note to DON DAVIS Hyundai Branch owner... Start hiring more ethical people like Vince. I am definitely not coming to this branch again and will not recommend. By the way, after them when I went to STEEL SOUTH LOOP HYUNDAI.. STEEL SOUTH LOOP HYUNDIA were very best and everyone was trying to work out with me to match my need and I wow loved STEEL SOUTH LOOP HYUNDIA's hospitality. Guess what STEEL SOUTH LOOP HYUNDIA got me sonata hybrid limited 2024 in my budget... The only reason I gave two stars is because of Vince Brown. read more

I bought a new Hyundai Kona on 3-1-23. Love the car. I am a repeat customer. Julian King was my sales person. Very professional, very knowledgeable and very helpful. I highly recommend this dealership. read more

Great service, great time, I HATE wasting time at dealerships...I wanna go in do what I got to and be on my way...we did just that! Thanks read more

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I had a great experience with David Lackey here. He's a good salesman and an even better person that you can trust. They made things very easy and explained everything thoroughly. I'm really happy with my purchase and will be going back as long as David is a salesman there. read more

We have bought several vehicles from don davis. Their sales department is great but their service department is awful. We will not be using either sales or service in the near future. I would rather drive to Houston then deal with them. read more

This is my first buying experience and at 23years old, I was pretty nervous with the whole thing. I met Josh and instantly I felt at ease. He made the whole experience very smooth. It took me a couple weeks to finally make a purchase bc reasons on my end. But anytime I had questions throughout the weeks he answered everything or found the answer for me. I was always worried about feeling pressured and heard that buying a car is not a fun or great experience but that wasn't the case here. I highly Recommend Josh Martin Hyundai! read more

I will use a drunk shade tree mechanic before I bring another vehicle to be worked on at Don Davis. I had a water pump go out while working in the area. I called Don Davis and they said if I had it towed in they could get to the same day or first thing in the morning. So a week later I finally get my truck back. I get that they are busy but don't expect to get ahold of your service writer when you call and don't expect a returned call if you leave a message. Although I enjoyed my extended stay in the Lake Jackson area I would not recommend this service department to my worst enemy. read more

This particular review is for Don Davis Buick GMC. This is an awesome dealership. The people are all extremely nice and honest. I worked with Chris Cueva and he was the best sales rep I've ever worked with. I highly recommend this dealership to anyone looking for a new or used vehicle. read more

My mother recently took her car to a GMC dealership in Angleton for a noise she was hearing under the front of her car. This dealer said it was the motor mount. They said they have the parts in stock. When she brought it in at her appointment time, the motor mount was incorrect and when They received the correct one and installed it, it did not fix the problem. I spoke with Mike at Don Davis in Lake Jackson, who said bring it in and we will take a look at it. The technician took a look at it, and said the motor mount wasn't the issue at all. It was noise from the timing chain. Don Davis had all the parts in stock, and completed the timing chain repair on my mothers car at no cost to her. My mother was very happy that she was not charged for repair that was covered under warranty, and very happy with the service experience altogether. read more

I can get better service at the DPS office. Rude and challenged in so many ways. I dare you to buy a car here and get any same day service for warranty work Service department needs to work on their social skills along with the service manager. Sales is even poor, I wouldn't buy a car from this place if they gave me the money! This is the only negative review I have ever written. Be careful, Be vary, vary careful. I wish they would respond but I fear they are much to lazy or conceded or both. read more

Amazing customer service! Impressive knowledge about every vehicle! Willing to work with you and put in the effort to get you what you want!

These guys are simply the best. I have purchased a lot of vehicles and the two that I have now purchased from Josh and all the guys could not have been easier or a better experience. read more

This was my first experience shopping at Don Davis Jeep. I inquired online and was greeted in a timely manner, set up an appointment and from then on had a pleasant visit. Met with Vince Brown, he showed my wife what she wanted to see, looked at our trade and after some discussion, we decided to think on it. The next afternoon, I was presented a deal that was exactly as I wanted it to be. Did a credit app online and within minutes, we were headed to the dealership. Paperwork was easy, delivery was even easier!! Vince went over every detail of the Jeep to my wife. I'd definitely recommend Vince Brown and Don Davis dealerships to anyone looking for a new vehicle!! Thank you for making the wife happy!!! read more

I got my brand new Dodge Charger from Don Davis. I always go here when I'm looking for a car. The service is exceptional and everyone is very nice. They are laid back and let you decide what you want. They aren't pushy at all. They have always went above and beyond to get me what I need financially. Nancy York is my dealer and she is awesome!! If you want an awesome deal and great service go see her! read more

Very Nice sales rep. Veronica and good Sales Mgr.. Got me what I was looking for first offer and deal was fast, simple and smooth. Only regret is, I didn't buy from them sooner! read more

Buying your car there is not too bad, but the service department is horrible. I bought a new jeep there in December 2013. A year later, it started randomly popping out of first gear. Since it is still under warranty, I brought it in to the service department at Don Davis Lake Jackson in February. It took a while to get the issue to replicate in front of the mechanic, and he agreed it needed fixing. Five months later, countless phone calls into the black hole that is their service department, and more than two weeks of my vehicle sitting in their shop (not getting any repairs), they decided that it is not broken after all, and I am out of luck. They refused to fix under warranty, so I am trying another dealership service department. I know a lot of people post crazy reviews, so please watch this video and judge for yourself. They basically said this was normal: https://www.facebook.com/luke.d.elliott/videos/10152950367472918/?pnref=story read more