I've gotten my car serviced at quite a few different shops and this by FAR was the best experience…read more I used to go to another chain for convenience but had multiple issues with careless techs. This was my first time at Take 5 and they were professional, knowledgeable, fast, and friendly. TJ explained each step and did not try to upsell me on anything. Ashden even took the time out (while replacing my cabin filter) to fix my glovebox that had been incorrectly placed by the other shop. They were fantastic and I'll definitely be back.

Extremely Disappointed With Take 5 Oil Change - Harrisonburg, VA…read more I've always liked coming to this Take 5 location for my oil changes, which makes this experience even more disappointing. My son took my truck to this facility before we began a road trip to Kansas to return my granddaughter home. While traveling through Mount Sterling, Illinois, my truck began experiencing serious problems, including engine misfires and a check engine light. An AutoZone code scan showed an ambient air temperature sensor code and multiple misfire codes. I had to visit two different dealerships during the trip to have the truck evaluated. They performed software updates and believed it was safe to continue. Unfortunately, the problems returned on our drive home near Louisville, Kentucky. After another dealership visit and another update, the check engine light came back on just three days later. When I returned to my dealership, they discovered that the air box had not been installed correctly. They corrected the problem at a cost of approximately $140. The dealership provided documentation and a video showing the issue and explained that the improperly installed air box contributed to the codes and symptoms I experienced. I immediately returned to the Harrisonburg Take 5 location, met with the manager, and provided the documentation and video. I was told that because I had taken my truck somewhere else, the warranty was automatically voided. Seriously? I was traveling across the country with a truck experiencing serious problems. Of course I was going to take it to a dealership! I had no reason to suspect that a routine oil change could have resulted in an improperly installed air box. The manager said he would submit the information for review and that I should hear back within a couple of hours or by Monday at the latest. It has now been nearly two weeks, and I have received absolutely no response. I attempted to call twice today, but the phone system disconnected my calls when I selected the option to speak with someone. I am not asking for anything unreasonable. I want Take 5 to reimburse me for the approximately $140 I paid to have the issue corrected and to take this opportunity to review its quality-control procedures and employee training. Mistakes happen, but when a mistake potentially affects a customer's vehicle and creates problems during a cross-country trip, the company should take responsibility and communicate with the customer. A proper quality-control check before returning a vehicle to its owner is essential. Employees need the training and supervision necessary to ensure work is completed correctly. I genuinely liked using this location, but this experience has seriously damaged my confidence in its service. I expect a phone call, a resolution, and accountability. If this matter cannot be resolved appropriately, I will consider pursuing other options to recover my expenses. Take 5, please do better. Your customers and their vehicles deserve it.

Just took my Toyota Camry to them did a wonderful job fast friendly and will be back price is fair…read moreand best around i would trust them any time

Had a wonderful first experience with Costa Oil today. Bill and Paul were professional, friendly,…read moreand efficient, taking care of my oil change and replacing my cabin filter within 15 min. I will absolutely use Costa Oil in the future.

So impressed with the service from here. My son is at JMU and needed his car fixed. I looked at…read moreYelp reviews long distance and based on the customers' feedback I gave him CAR ER's phone number. I am so incredibly glad I did. They gave him an initial estimate (parts and labor). The labor exceeded the estimate but wanted to stay true to their word. That means the world not only for a college kid paying for a car out of his own pocket but for the integrity of the shop. You have his business for as long as he is in Harrisonburg. Can't recommend this business highly enough.

I would like to further amend my reviews. We took out car to Car ER for an oil leak. The next day…read morewe noticed more oil had leaked. We took it back thinking the repair would be no charge, but no! They found something unrelated to repair. More money! I'm not saying Car ER is incompetent. What I am saying is ever since our first repair at Car ER we've had problems costing more money! Coindence? I would stay away from Car ER, but that's your decision to make.

I have to admit, I am so spoiled and fortunate to have stumbled on such great mechanics throughout…read moremy travels, Wrench Craft is one of these hidden (?) gems! When you move to a new city, it takes a minute to find a solid mechanic as it is often word of mouth, luckily I found Wrench Craft pretty quickly. Not only did I get a word of mouth recommendation, it was by another locally well regarded mechanic who was unable to help on that particular day my Violette broke down. Dean spent a significant amount of time determining what turned out to be a complex issue, explained exactly what was happening, what my options were, what actually needed to be replaced, and what could wait a little longer. This was such a relief because money has been so tight and Violette (my sweet pathfinder) is my baby. When Violette started acting up again and I brought her back, Dean stayed and worked until the issue was resolved. Even though the part itself was at fault and not the work, Dean refused payment as he guarantees his work.

Can't recommend as they don't know how to work on "European cars." Did not think I'd ever face such…read morean issue.

Outstanding service these men take care of you from start to finish highly recommend to anyoneread more

GO TO WALMART, I'm a college student, went to go to gee an oil change. The worker was obviously…read moredoing something sneaky constantly walking back and forth to the other guy in the shop. He told me it was going to be 150$, I said wtf that's ridiculous and he made up some. Went to Walmart and got same thing for 70$ don't mess with these losers trying to scam good people

Stranded 300 miles from home, the Firestone team came up with a solution that helped me get home as…read moresafely and efficiently as possible! Good people working at this location!

I had a 10am appointment on Wednesday, September 16th. at the Harrisonburg, Virginia location. I…read morearrived at 945am and checked in for installation of (4) tires, Front end alignment and oil change. All in total of $1425.00. I sat in the lobby / waiting room and at 1105am I was still in the lobby with my car still sitting out front with no service started. I approached the counter and spoke with a young man and informed him that I had been sitting for over an hour with an appointment and yet my car was still sitting out front with no service and no communication that they were running behind or there was any issue. I asked for my keys back and stated that my time is very important to me and that the lack of communication was unacceptable. As the young man went to the bay to retrieve my keys the manager entered the front door with his lunch that he had ordered and made contact with the young man in the bay area. They spoke briefly at which time the young man approached me and handed me my keys and walked away. No apology or any type of concern from the young man working the counter or the manager. While Iam a fan of the firestone product this type of business operation is not acceptable. I totally understand that things happen and often the customer is inconvenienced by unforeseen circumstances. However this lack of communication, customer service and general business ethics is not acceptable. Iam sure I can find another Tire Vendor (Goodyear. Mr. Tire or Costco) that will gladly treat me better and appreciate my $1400.00. If Firestone is concerned about the overall business operation at the Harrisonburg, Virginia Facility I would certainly retain new management and a refresh of Customer Service Training for the staff you have working up front. Unfortunately I did not get the names of the staff I encountered but based on there ages mid to late 20's its obvious we have not empowered our younger folks or given them the proper tools to succeed in customer service and general business codes of conduct. What is the point of having an appointment if your not going to honor the time or your care for your customer. Utterly Ridiculous firemarshallgrace@yahoo.com

Excellent service, nice people, great price, done quickly. My new repair shop! Spent too much money…read moreat another shop, charged me twice as much and issue was not resolved. I will definitely recommend!

Had some misfires on my F-150 they got me in. Fixed it up fast and for somewhat reasonable price.read more

Exceptional service and help! I have had the best experience with this spot! In all the times that…read moreI have had to work with auto care I have found many places that have failed to meet my expectations-yet I was helped in measures here and which am quite pleased with work Midas has done! Amazing and extraordinarily efficient in the work they have provided and in with my entire experience.

Do not come here unless you want to get scammed. Absolutely overcharge for every service and they…read morewill make some problems sound far more urgent than they really are just to try and get you to spend your money. Even when they do work on your car, do not expect it to last. I stupidly had them replace 4 of my ignition coils for so much money, and they had issues only 3 years (20k miles) later. They had a warrantee, but it was only for a measly 1 year. They do not care about helping you they just want your money. There are so many other shops do not come here.

Very helpful for our slow leak tire problem while here from Missouri. Had it fixed quickly and put…read moreus back on the road at a reasonable price. Thank you for taking care of us old folks.

Jason was extremely helpful. Helped me fix a front license plate bracket on my car free of charge.read more

Nothing but good experiences with them- especially notable was my most recent. I came to them on…read moreshort notice for an alternator replacement and they got me out the door ahead of schedule and under budget. I ended up saving half on my rental cost because I was able to return the car early!

Honest and dependable every single time. Been going to them for years for everything from…read moretransmissions to routine oil changes and never had a bad experience.