Recently, I was changing my engine air filter when my Phillips head bit accidentally fell into the…read moreengine. After searching for it with no luck, I called my longtime mechanic, but they couldn't fit me in until the following week. I did a quick search and ended up calling this shop--they were able to squeeze me in that same afternoon. Not only did they find the missing bit, but they were also incredibly kind and completely nonjudgmental about the situation. The team was friendly, professional, and even shared a laugh with me about the whole ordeal. I truly appreciated their help and would recommend them ten times over!

I have been going to Germantown tire and auto for tire services for years -- if you buy tires…read morethrough them, you receive free tire rotation for the lifetime of your tires. Their service is consistently excellent, thorough and kind and cost estimates align with the bill when they complete their service. Highly recommend.

Solid spot for tires , ordered off Goodyear website and made installation appointment online, all…read morevery easy and straightforward. Came in 8am on a Saturday right when they opened and they got me going pretty quickly within 2.5hrs. The staff were super helpful and informative, updated me and explained the work. The prices for the tires were reasonable along with the the price for labor for installation and an alignment: very pleased with my purchase and experience here, would recommend and come back for tire installation

Easy same day service with the best pricing I could find on quality tires. Four tires installed…read moreplus alignment was cheaper than just the tires at most places, and I was happy with the final product.

Tire valve cap seized on one of my tire and TOBY simply got up and took some tools to help. Epic…read morecustomer service! I asked if any charge and all it took was a big thank you and a handshake. Kudos to a stand up employee!

This auto repair shop is truly honest, trustworthy, and reliable! I really appreciate how they take…read morethe time to explain what needs to be done and what they recommend without pressuring me into unnecessary repairs. Their prices are more than fair, and what I value most is that they treat me with honesty and respect as a woman compared to other shops who see a female customer and try to convince her she needs all kinds of repairs that may not even be necessary. That has never been my experience here. I feel comfortable knowing they are straightforward with me and have my best interests in mind. It's hard to find a mechanic you can genuinely trust, and I'm grateful to have found this shop. Highly recommend! Only thing I wish they had were hours on Saturday !!!

They were able to get me in pretty soon after I found a nail in my tire and I appreciate their hard…read morework and due diligence.

The good is they claim they can get you in fast, they do, but youre then waiting for ever. I had…read moreset an appointment time, and when an hour had gone by and I questioned when my vehicle would be brought in, I had an appointment. He said, yeah, the appointment just saves you the the spot? Where I come from an appointment with the time, It's just that an appointment for that time! I just needed a nail removed and my tire plugged and was there almost two hours. The cost was not bad at all.Their prices seem pretty reasonable. If you have a decent amount of time to wait around, I do recommend this place. But if you're in a hurry, I'd suggest avoiding it If you could.

The customer service was awesome.. But I called for an…read moreappointment They said it would take 1hr n half 3 hrs later I had to call and check if the car was ready I just think when the car id finish or close to being finish We as customers should get a call

Tires Plus to the rescue! One of my (old) tires blew out on the highway late Saturday night, so I…read moredesperately needed new tires on Sunday. They were able to fit me in that day and had my car ready to go in a few hours. I was told about 2.5-3 hours which was exactly how long it took. They were great about sending email communication and called when my car was done. I'm grateful that they had my tires in stock. No complaints!

I was complaining at work about my experiences getting oil changes at the dealership, and little…read moredid I know all of my coworkers go see John for their car maintenance. Directors that have been with the company for 20 years drive in from Bethesda for him to work on their cars. With the glowing recommendations I made my next oil change appointment with him. I dropped my car off in the morning and it was ready by lunch. They did a standard inspection and I walked away only spending about $150 on an oil change and new headlight. I am used to spending $900-$2000 every oil change. This was such a relief to my checking account. I will certainly be a returning customer, and am thankful to be done with the dealership! .

Met and exceeded expectations. Thoroughly know their business. After the alignment service, the car…read moretravels straight as an arrow.

They made a mistake and quickly rectified it...no arguing or other customer UN-friendly B.S…read more Still one of the best auto repair staffs I've ever seen. RECOMMENDED

I had a very good experience in resolving a drum brake issue on one vehicle with Precision. When I…read moreneeded plugs and coolant replaced on my SUV I decided to go back to Precision. On vehicle pickup I asked the mechanic present what brand of plugs and coolant they used. He would not or could not tell me. He responded that they used whatever is OEM from their parts supplier. There can be lots of variability in parts that can be used, and claiming OEM. Simple question but vague, dismissive answer after paying over $1000 for the work. After getting my keys, I opened the hood to check the engine area (something I always do after having engine work done). Found a pair of pliers left in the engine compartment. Same mechanic came out seeing me with the hood open and asked if there was a problem, to which I said yes and handed him the pliers noting where I found them. Price as high as the dealer. I will likely pick dealer service in the future, all things considered.

Excellent response time. Prices felt honest and reasonable. Convenient drop off/ pick up service…read more Can do everything online! If you choose to wait, there are snacks and drinks provided, along with tv and free wi-Fi. I am now a customer for life!

My 3rd visit. Same dependable service. I'm actually some…read morereluctant to give them high marks. If everyone discovers them, their wait times for appointments will move out of sight.

I discovered a screw in one of my tires and went to Hanagan's. Although they were busy, the person…read moreon duty came out to my car - removed the screw and checked to make sure there was no leak. All good and no charge with a big smile on his face. Can't beat that kind of service!

At Hanagan's they will get the job done The staff are very awesome people and very knowledgeable…read morein their work.

Came here to get my tire balanced and to check for a slowly I think I had but they were backed up…read morefor another two or three hours so I could not use this service however I must say that the gentleman the counter was eager to try to fit me in even though there was a truck and a passenger tire replacement in front of me but breeding the reviews and experiencing how the matter is I'm towards their customers upon greetings and trying to get things scheduled has me believing this is the tire shop to come to when you are in georgetown. Definitely will be back when I have more time. Thank you for the valve cap

I'm new to the area of Germantown. I was having issues with my front tires and found this tire shop…read moreonline. I'm glad I found it. Once I arrived at the shop, Lucas was very professional. He was able to answer all my concerns regarding my tire issues. If I ever need any assistance, I know just the right place where to come to. Thank you again, and you guys rock!!!