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Walmart Auto Care Centers

5.0 (1 review)

Services - Walmart Auto Care Centers

Tire balancing

Tire installation

Tire repair

Tire rotation

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5 months ago

A very friendly atmosphere and a very good customer service. The best thing about it is I leave just across the street.

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Tires Plus

Tires Plus

(44 reviews)

My car broke down yesterday right around 5. Fred at the…read moredesk told me he could get it the next day. (Sunday) told me early afternoon. Gave me a call about 11am. Told me the job agreed upon was completed but he recommended an oil change. Even got that done by 12! I thank Fred. Brian and Wayne for getting my car done so fast ! You guys are awesome ! Even my girls said thank you got fixing mommy's car !

I took my vehicle to replace my tires on March 1st.  My vehicle rode super smooth, tires were just…read moreready to replace. James sold me on the Bridgestone tires. All done, nothing said. Ad soon as I left I noticed they were a little loud felt unbalanced. I called and made an appointment to get them rebalanced. One of the techs went with me on a test drive, agreed there was a little shaking in the tires and would rebalance them. Corey called and told me two of the wheels were bent, without getting a chance to respond, he said that they didn't bend the wheels. Said it would have to be a very hard hit to bend those wheels....I told him I never had an issue with my wheels, nor was anything mentioned to me before leaving from having tires installed and balanced. He sent me a video of another persons wheels. I picked up my vehicle, still noticed they were off so I made another appointment and comes to find out. They were unbalanced by .75. While they were being rebalanced, I got to see the wheels off with my own eyes, and I took photos, and video. There were two flat spots, one on each rim.   It was very odd that the flat spot had no marks from hitting anything, but only a distinctive matching flat spot with grooves both matching on each wheel.   I called a few places that fix rims, sent them photos and each one of them told me it was guaranteed done by the tire machine, "TECH ERROR" without doubt, 100%. Wheel was clamped incorrectly, from the inside, casting the damage. Not machine fault, but technician. They all said it was very obvious by looking at the grooves and the size of the flat spot.   It was so obvious they said anyone that sees this that knows could tell you.   Their own words.   I called Tire Plus, spoke to Corey, he denied it could be the machine, I was going to put him on three-way with the owner of one company that fixes wheels.    I wanted to make sure I did all my due diligence and do the right thing before I accuse the shop, but it is 100%.   What's sad, is the wheel repair felt so bad and angry how they denied damages that the owner said he would fox for free.... It was unfortunate that comes to find out. They are out of state. They have the same name as another wheel repair place in town. When I called Tire Plus to see if they would just help and just remove the wheels from me so I can get them fixed, Cory said sure....30 minutes later Corey alls me, told me James said I am not welcome there lol. And that is that there was no words exchanged, no anger talk or anything whatsoever, just straight up bad customer service. I emailed Firestone but have not heard back. Bad service from Tires Plus.

Walmart Auto Care Centers - tires - Updated May 2026

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