Came here today for a state inspection and there was an 1hr wait. The people were very polite and…read morethey did get me taken care of. They definitely seemed flustered and working inefficiently. But they were very polite.

I'm editing my post because the business responded & asked me to call a number that I already…read morecalled TWICE, they tried transferring me to the store, no one picked up, & I called back & I spent half an hour on hold waiting for the customer service dept to pick up. I talked to the assistance store manager which supposedly spoke to the store manager. The store manager didn't give a flip about the situation. I don't have any more time to waste with this ridiculousness! Consumer beware of this establishment!!! I was LIVID when I found out my 81 year old grandmother was charged $100 for an oil change on a 2008 KIA RIO yesterday at Take 5 Oil Change in Hudson Oaks!!! The "tech" told her the regular oil changes last about 2K miles & the premium changes 5K! BS! I tried calling the store. It sent me to some call center where a woman transferred me to that location. At the store, it went to some automated answering that beeped & had no ability to leave a message. I called back. This time, I talked to a man that claimed he sympathized with the situation & said he was transferring me to customer service & they can handle the problem. Y'all, I was placed on eternal hold for almost 30 minutes. I was so mad that I drove to the store myself while still waiting for customer service on the phone that was never picking up. I walk in the store & the man sitting behind the counter was on his phone. I promptly asked to speak with the manager & he said he was the assistant manager. Hands shaking, and trying very, very hard not to completely lose my temper, I explained how one of his employees basically stole from my 81 year old grandmother & I was pissed! I told him I hoped he didn't condone this behavior & explained what had happened. I asked for literature from which they explain the oil changes prices. He goes out into the shop area & produces a disgustingly filthy & greasy plastic pamphlet that is in SPANISH. He said that's the only ones that have to show customers. What!? I ask about the $55 oil change. He says those aren't currently available because who is responsible for ordering the inventory didn't order the items needed for those changes (interesting). I asked about the employee that lied to my grandmother about the 2K verses 5K oil changes. He just didn't know (BS again!). I told him I wanted a full refund for them taking advantage of her & the fact she's on a fixed income. At that time, he proceeded to call the actual manager. He returns & says my grandmother was explained about all the options & he was sorry but there was nothing he could do. Wow, ok! So, folks, I just want to warn you about the deceptive practices at this oil change establishment. Who takes advantage of an 81 year old grandma? Take 5 Oil Change in Hudson Oaks, that's who! I'm completely appalled by the entire situation. I took pics of the receipt, the eternal call waiting for customer service to pick up, the filthy pamphlet, the filthy window & the horrible conditions of their bathrooms. Not that I would ever use a Take 5 Oil Change to begin with, but I dang sure won't now! My mechanics response was "criminal."

This is hands down the easiest place to get your car inspection! Especially if you have time to do…read moreduring the middle of the day during the week. You will be in and out in less than 20 minutes, sometimes less than that. I've been here 3 times for inspections and each time has been great service from the owner, who is an absolute sweetheart! Just went today and was out in less than 15 minutes. Highly recommend if you are looking for great and speedy service.

Went today for the first time. I pulled into a spot that said emissions stay in car. Waited a few…read moreminutes and someone came out and asked who was before me and told me when to pull into the garage. Once I was in the garage the lady running the emissions test was as nice as can be. Told me exactly what to do and was friendly throughout the entire service even though it was so hot outside and she was working non stop! It was very quick and we'll be back.

The steal out of your vehicle. Had a gold chain taken out of my center console. Can't recommend a…read morecompany that has dishonest employees that steal from their customers.

Scheduled time this morning for oil changed. Stated using them on my truck because convient and…read morefast, you stay in your vehicle. First time with wife's car was going to surprise her so she did not have to do it. Filled out all information then informed they were out of full synthetic oil. Had been since last Friday will be back in a stock tomorrow in Tuesday. Someone was not paying attention to inventory! Sure this oil supplier can do emergency deliveries!! Do not know the percentage of how many people use full synth but my guess at least 40%. So all day Saturday there were a large amount of oil changes they did not due! Money out of their pocket! If they ran out the day before they should have had it replenished the next day. I would bet ownership did not want to spend the extra amount for this. Management dropped the ball big time!!!! No excuse to go this many days without oil! Never again!

Quality service, The employees are nice and helpful. They…read morewere able to get my vehicle in and out pretty fast. Definitely Recommend.

There is no sense of urgency at this place. I stopped in to get an oil change at 11:00 am on a…read moreweekday. It took them 2 hours to change the oil in my car. There were only two other cars in the service bays! I watched the service guys just walk around and talk to each other. My time is worth nothing to them so I will not be back.

I've been going here for years and my husband longer than me! We love it here! Everytime I have an…read moreissue I take my car or husbands truck here asap and they fix it within an hour usually!

Wife took her car in to get a couple used tires to hold over until taxes. They replaced 2. Turns…read moreout they put the wrong size on driver rear. Wife's vehicle is AWD. This DESTROYED the differential. When I called to tell them of their mistake, their manager Aaron advised me they put the wrong size on her car on purpose just to get her home. This is a lie. She drove from home to their shop to get tires that could get her through a few months. And further, the driver rear tire wouldn't have been a problem getting home. It had a slow leak! Why replace it at all if the medicine is worse than the ailment?! She told them she wanted to get a new set in A few months and asked for a quote. Which is to say, we KNOW they knew she intended to drive on the tires for a few months. Aaron quoted lies supposedly on the work order, All of which I'm positive had fresh ink as we spoke on the phone. Go somewhere else, anywhere else. How can you trust your vehicle with a company that skirts accountability and the lacks the integrity to do what's right? Lie after lie to save themselves a buck and stick their neglect on their customers. Just a disgusting practice. My Wife's take on this den of grift. I went into Texas Tires a couple weeks ago to get two tires replaced. I opted for used tires until I could get a new set a few months later. I told the guy that helped me this exact thing. I had him give me a quote for the new set I planned on getting near the beginning of March. They replaced the tires and I went on my way. Cut to three days ago when my car started making a God awful noise. I had to have it towed to Southwest Nissan so they could tell us what was going on. Turns out the rear tire they put on was not the right sized tire. It destroyed the differential and rear axels. When my husband called up to tell them the tire wasn't the right size they told him that they told me all about it. They said they told me it was the wrong size but it would get me home and back to a shop to get the correct size. This is 100% untrue. They never told me anything remotely close to that. So that's Texas Tire, anything to weasel out of accountability I suppose. Don't take your business there, you're not dealing with honest people. I'd rather pay $2,295 for a brand new differential and rear axels than be dishonest scumbag.

When I think of the perfect mechanic shop I think of one shop and that is Chris's Muffler…read more Fantastic customer service and extremely honest very fair pricing. What more can you ask for. Even if it's something they don't do they have someone very good to recommend Chris's Muffler should be the first place you take your car.

I made an appointment to get my car worked on but when I showed up they told me they couldn't work…read moreon my car for several hours and it wouldn't be done by the time they told me initially. They do not honor appointments or value your time here.

horrible place lie about warrranties had to get my pump replaced 4 times because they didn't do it…read morecorrectly then 1 day later it broke again!! then when I went back the owner claimed its not their fault its the part that THEY boughts faul and they can't fix it anymore.Stay away from these people. If you want your car to actually get fixed not a temporary go somewhere else

Well... I had an interesting thing that happened here at the spot…read more First it's just a small shop across from Maxine's just south of the traffic circle. Let's just say there were some things that happened to my car that were not happening before I pulled into the car lot. They obviously did something to cause something wrong but immediately when I told the guy it wasn't doing that before I got here.. he said OK will look at it and will fix the problem. He said if we did something they would get fixed. Everything worked out so I am a happy customer. I did have to come back a couple days later to actually get my inspection done on my car. I had two tires put on that I brought to them and air pressure was wrong so again I had to come back for that as well... But for some reason I will still say I like this place they may need to get some guys with a little more experience in the shop but they are quick to fix a mistake and very kind about it. Not to mention the guy in the front (I should have gotten his name) was very nice and friendly and had all the laughs. I will go back to this place to have my other tire put on as well... Maybe even the inspection.

I love this Discount Tire. I've been coming here for years and they have always taken care of me…read more They keep commitments and are very efficient. They have fixed damaged tires for free repeatedly, even when they weren't tires I had bought from Discount. The staff has always been patient and friendly. Wouldn't get tire service anywhere else.

Very friendly, fair on price and fixed the Vibration issue I had at highway speeds. It was a bad…read moretire. I would recommend this place to others.