Oscar was quick to respond and worked with our schedule. He showed up on time, was neat and…read morerespectful. He did an amazing job! So glad we called him!

Oscar did a fabulous job on our bathroom! When I reached out to several wallpaper installers, he…read morewas the first to reply and it was within a day! He was flexible with the date, and his prices were extremely reasonable. He arrived on time, and cleaned up very well. Would highly recommend to anyone looking for a wallpaper installation.

The most helpful staff! I was totally pleased with everything! Highly recommend!!! Very…read moreknowledgeable and will always go for all of my window treatments and decorating projects!

I love the store and Peggy was very helpful with getting me my paint. Also loved that they had a…read morewide choice of fabrics and wallpapers and paint colors. However wouldn't it be great if Myers(if I got the name right) wouldn't be so condescending in helping. It's not my job to know different materials and my questions were returned with such a snobbish attitude. I almost wanted to laugh out loud back at him when he did that to me. No one needs a know-it-all attitude when asking for help. Imagine if you went to a specialist for something and they laughed at you for not knowing. Ha! I'll go back, but he better have a different attitude or this review will reflect.

Truly beautiful work! They made the process very easy as well and very timely! Will definitely be…read morereaching out again and recommending them!

Niemar from Nick's Pro Painting responded 10 minutes after the request was submitted and agreed to…read morean appointment 2 days later. He was available the next day, but I wasn't. He arrived 15 minutes early after confirming the appointment time 1 hour beforehand. He was professional, took the time to drive to Worcester, and provided a free estimate. Even though he was not hired, which is reflected in the raiting and the following explained experience, Nick's Pro Painting does deserve positive acknowledgement for this paragraph. This is a specialty job requiring detailed workmanship to strip and match stain as close as possible that two different contractors destroyed (after being asked NOT to paint/stain). One room has four different color stains, paint smeared on woodwork, doors that don't match their door frames, and a new expensive barn door with dried stain running down it. My initial request included pictures and explained that this job was mainly to sand, strip stain, and match woodwork as close as possible. All respondents were aware upfront. This task is able to be accomplished because a professional painter had already performed some of the work before becoming unavailable. It was disappointing to hear Niemar, a professional painter, recommend to just paint everything white. This, after one painter already completed some of the work, a second painter the previous week said he could do it, and a contractor yesterday said he could do it. I, myself, could just slap white paint on the woodwork if that's what I wanted, losing the higher quality wood in the process. 1"x 4ft pieces are painted white, not oak baseboards and carved moulding. This is a two-story house, so while the second floor would have beautiful matched stain, MOST (not all) of the first floor rooms would have white, painted trim. While that is the standard nowadays, this city house on a dead-end street has trees and nature on two sides, plus deer/wild turkeys/bunnies that pass by. The interior woodwork is a reflection of the ever disappearing nature outside. The desired end result is for beauty and consistency. This was my deceased mother's house, to be listed for sale in spring 2025. With a 5 rating I think I had higher expectations than a lazy suggestion. Additionally, the brief, interim owner after my mother died, is a Real Estate Agent with Coldwell Banker-Worcester Branch, who flips houses (I'd run from her and them!) She had the nice vinyl siding painted, which is now peeling and cracking after only 16 months! Niemar said he couldn't touch it up without having the exact brand and color paint used. This was surprising to hear since ROOFERS were able to replace some cracked siding (my mother kept extra of the original, unpainted siding) and they painted it to match by bringing a scraped piece of paint to Home Depot and having exterior paint tinted to the sample. The type of paint was recommended by the initial, professional painter, who painted the entire interior and was capable of correcting the mis-matched stain nightmare unnecessarily created by incompetent contractors who refuse to listen. My impression is that, because the project is a tedious, detailed labor of love honoring my mother's memory and for the next family, Niemar just didn't want to do it. Which is fine of course, but it might be better in future to say something to the effect of, "While I'd like to help, this project is going to be a little too time-consuming to fit in with other jobs we currently have," rather than what he actually said, which was, "It will have to be sanded. There will be dust. I can't do it." It would have been better if, after seeing the request/pictures and knowing what was being asked before contacting me, that the response was, "Unfortunately, Nick's Pro is unavailable." Coming to see the house when unable to perform the job was just a waste of time for both of us.

Beautiful Flooring. Disapointig customer service experience…read more I recently purchased and installed LVP I purchased from DEBSAN in downtown Natick. The flooring is beautiful but I am disappointed in the way a few of the personal interactions went. 1. I always do my own measurements so I can estimate costs while shopping.. The installer Debsan sent came up with a number that was 70 square feet higher than mine. I had another installer give me a quote and his measurement matched mine almost exactly. If their installer was this careless doing a measurement, what type of job would he do? I went with the second installer. DEBSAM has a strict no refund policy. If I had not done my own measurement, I would have paid for an additional 4 cases of flooring plus extra install costs, since they charge by the sq.Ft. That would have been hundreds of dollars more. 2. The flooring arrived 3 weeks before the project was scheduled to start. When I went to pick it up, I Was told by Valleri that a threshold was missing, but it would be in soon. On the Monday morning of the install, I emailed Valleri to find out about the threshold. I let the installer know we were missing the threshold and he suggested we could use one of the other transition pieces. He showed me what it would look like, I liked it and went with his suggestion. Valleri finally got back to me at the end of the day on Tuesday, after the install was completed by-the-way, and told me the vendor had been waiting for "Clarification" and had not sent the piece. I told her the job was now completed and I no longer needed it and asked for a refund. From her response, it seems either the vendor or Valleri made an error which resulted in me not recieving the piece on time. Since an error was made, I asked for an exception to their no refund policy. Valleri's response, "Sorry. Too late." As of the writing of this review, which is 4 days past the completion of the project, I still do not have the piece they are insisting I pay for. The piece cost $45.00 plus shipping.and the total sale was about $4,200.00. Now that $45.00 is not going to break me, but it felt like a total lack of respect and caring about their customer. You do better price wise at a big box store or online, but I paid a little more because I thought a small business like theirs would go the extra mile for their customer if something came up. That is just about the only thing a small business has gong for it over the cheaer discount stores. I was wrong. You may not get personalized service at the big box stores, but the chain stores and online vendors all allow you to return unopened boxes and unused finishing pieces. The flooring for this project cost 4,200.00. I purchased flooring twice before from them. One project cost 1,800.00 and the other was around 3,000.00. I remember the days when being a loyal repeat customer meant something

I have been shopping here for many years. I value their selections, services and expertise.read more

Service from T.J., owner of Tempting Interiors was beyond excellent in working on our window shade…read moreproject. Highly recommended!

Showed up on time. Re strung 2 cellular blinds in a timely fashion. Very pleasant and best of all…read moredone at a fair price.

Hired Igor this fall to repair some weathered clapboard siding and rotting wood on our home. It was…read morea pretty challenging repair as the damaged siding was high up (2-story colonial) near the peak of the house, over our garage. His communication was great--letting us know each day when he would arrive/leave, he worked long hours, was very talented in what he did, and IMHO did exceptional work. We were very happy. In our particular case, the final cost was a bit higher than the original estimate, however, it was completely understandable and I had no qualms what-so-ever (and I typically am not so easy in that department) He spent several days meticulously stripping/prepping the siding--doing the job right. He was highly reliable, seemed like a good guy, and I would highly recommend him.

Igor and crew are incredibly professional, thoughtful, and skilled…read more Always impressed by the cleanliness and communication, not to mention the quality of the work. While not the cheapest solution, it's very much worth it! The attention to detail and precision of the work is fantastic!

It is hard to find reliable workers that show pride in their work…read moreI contacted Ace's and right away, Ayden got back to me. I told him what I wanted. He gave me a reasonable estimate that day. I ordered the wallpaper based on what he said I needed. We scheduled a date for the following week.

Ayden and his team are fantastic. My husband and I are thrilled with their work and plan to work…read morewith them again to fix an issue caused by a broken ventilation system, which Ayden's team took the time to help us identify. Ayden is a true professional and I couldn't recommend him and Aces more highly!

Paolo and his team are AMAZING!! We had very difficult wallpaper (cork in one room, wood in…read moreanother) to hang, and the results are stunning. Responsive, professional, and efficient--he takes great pride in his work...our home is transformed. Highly recommend!!

I don't usually write reviews but Paulo was too great for me to not hope on here and RAVE…read more He was SO responsive. I sent maybe five inquiries and he was the ONLY reply, and a prompt one too. He scheduled us immediately, came on the date as promised and then helped me so much when the "wallpaper" I ordered was not as indicated on my order. He helped us correct our order and took EXCELLENT care of despite making a trip that was not fruitful. When the correct wallpaper arrived, he was on-site within 18 hours! They got it done efficiently but mainly the work they did was STUNNING. Thank you a million, Paulo!!!