I'm extremely satisfied with treatment and products provided by Dr. Wallace. After 3 weeks. I have clearer, cleaner, and tighter skin. I get more compliments on my skin. My pores are also smaller. The products seem to be super concentrated and a minuscule amount goes a LONG way. Don't let the price scare you--it's worth it. I think the office is nicely appointed in a B-class building. Everyone in the office was professional and attentive. I've never experienced any issues with poor communication or customer service. My only disappointment is the parking costs. I paid $10.50 for my first visit. If it wasn't raining and if I looked at the charges, I would've parked down the street. read more

i visited dr wallace for the first time yesturday. i was very impressed with the establishment and staff they were very professional. dr wallace was unbelievable very courteous and informative, he made me feel at ease and i would definitely recommend him for anyone who needs a dermatologist. read more

Outstanding visit with Dr Wallace follow up visit. Restocking summer products met several of my girlfriends over at the office. New arrival products for men & women. Great parking easy access the office his historical images of Dr Wallace's travels the world and has a host of clients especially in the boxing world the Dr Wallace congratulations read more

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I wanted to be a patient since this is a black owned facility but sheesh I can't even book an appointment through the receptionists Melinda and Malasyia. I asked if he had a May 3rd appointment. Malaysia put me on hold for a few minutes, came back to the phone and asked what I needed. I reminded her I'm the lady asking for an appointment on May 3rd, she puts me on hold again. 4 minutes later, a lady named Melinda answers the phone and at this point I'm frustrated by repeating myself for the 3rd time for an appointment on May 3rd. She apologizes for Malaysia and puts me on hold to check the doctor's availability.. Guess what? The 4th time, Malaysia picks up to ask what I need. Got to be kidding me. She says "I'm sorry there is just a lot going on right now." She puts me on hold again. At this point I think they were both scared to pick up the phone to do their job so the phone call "disconnected." I'm sure Dr. Paul is wonderful, but the manager needs to consider getting new receptionist to protect his business. Taking my money elsewhere and glad I didn't waste my time actually becoming a patient with terrible front desk service. Imagine trying to schedule a regular check up or paying a bill through them. Yikes! read more

I wanted to be a patient since it is Black owned but they cancelled on me twice and it just didn't workout.

Dr. Wallace and his staff are excellent. They are very friendly, professional and knowledgeable. Dr. Wallace was able to immediately diagnose my condition and prescribed the correct medication and offered suggestions on how to prevent a reoccurrence of the issue. The office and atmosphere is pleasant and relaxing. I would certainly recommend Dr. Wallace to my family and friends. read more

2015-I'm unsure of what to think about Dr. Wallace. The second time I called their office during working hours the phone continuously rang without anyone picking up or a voicemail service. When I came in for my consultation I completed 3 medical forms. The receptionist lead me to the treatment room, she was very thorough by the way. Dr. Wallace allowed me to explain the reason for my visit. He listened & he suggested accutane & topical treatments, those were the only two types of treatments he discussed with me. He seemed to be surprised that my previous dermatologist prescribed an antibiotic for my cystic acne. The consultation was $175. I was told the consultation fee would include any injections that I would need. Dr. Wallace sat in his chair & never got up to examine the cystic acne on my face. Dr. Wallace never suggested any injections & I clearly needed them when I went in. I was a patient of Dr. Coffey in Baldwin Hills until he passed away. Dr. Coffey charged around $30-$38 bucks for the hydroquinone solution & its around $100 or more at Dr. Wallace's practice. 2020-I went in 2020 and he asked me what was going on with my face which made me feel self conscious. I knew what the problem was which was what I was eating. I went in for the hydroquinone solution. I believe I may have had 3 consultations with him over the last 5 years & he's never mentioned anything about the foods I consumed & their contribution to cystic acne. I figured out the connection via YouTube & internet research. Dr. Wallace is more of the Hollywood Botox, fillers, use an expensive machine for skin treatments & the vanity of it all instead of the prevention, health & wellness of the skin. He comes on KJLH radio to speak about skin & more recently about Covid-19. read more

So I heard of Dr. Wallace on the radio. It said on the radio Dr. Wallace a dermatologist was reasonable and could meet any accommodations as far as your insurance or cash out of pocket. I made an app with the Dr. I was charged $275 to only hear this Dr. to tell me what I had and what I needed was some medication called Dupixent. He then proceeded to tell me this medication cost is $20,000 the use I would need. Long story short Dr. Wallace is a scam artist. He charged me $275 for a 5 minute conversation. I was not given a sample creme or nothing. Just a dry conversation. He referred me to go to Kaiser and request this expensive medication. As hard as it is to live today we the people cannot to afford to give $275 away for a 5 minute conversation. Be aware of Dr. Wallace. It's not what you think. I walk out his office the same way I came in. Depressed and now stressed. Beware people.0lm lm Sq read more

****** UP DATED REVIEW**** I left a message for maria to have Haime call me today . Nobody called me at all. Not even apology for playing games with me for 3 months ****** AVOID THIS DR! PLEASE READ OTHER PEOPLE REVIEWS AS WELL.*******I have called Dr. Wallace office numerous times and have spoken with Maria the receptionist and Haime in order for me to come in and start my Dupixent shots. All they have to do is to call my insurance and admit the necessary info for my pre authriazion. This has been 3 months and so far nothing. I called and spoke to Maria today and she doesn't have a clue what is going on after been talking with her for past 3 months. I think all of them are on drugs! Very unprofessional office!! read more

The Vernon street is the location I go to. Maria the receptionist is the nicest person to have assisted me. Very knowledgeable. The two nurses a guy and a young lady are always nice also and attentive. Last person a Sarah I think her name is wasn't to friendly. Not a decent greeting from her. The Doctors assistant is also very nice. read more

Great skin Doctor. His products do work. He could have better customer service working at the front desk but that doesn't take away from his amazing skin care medications. read more

Two stars for Dr. Wallace. Without him, this review would be in the negative. Initially, I was relieved to have found a dermatologist with experience treating dark, black skin because there is a difference in the treatment options available to those with darker skin tones. He has a fade cream that is better than anything I have tried and it's the only thing that I would go back for. After about four visits, I can conclude that this practice is extremely unorganized and over priced. The office manager, receptionist and assistants never seem to have a clue what's going on. A few times I requested a price list for a special that was going on for laser hair removal and never received it. It seems like any small request to the office manager is met with extreme disarray like she is always caught off guard with something and never has any immediate answers. Another thing is that he never reviews your chart prior to seeing you. So each time is like a new visit where I have to go over everything again and the assistant stands there like a deer caught in the headlights, because she just spoke with me...smh. The pricing here is drastically higher, but I tried him out initially because of my dark skin and issues I had with another dermatologist many, years ago. With that being said. I paid $375 each time I received a VI Peel treatment. The place that I go to now in Glendale is only $200 and they have Groupon deals all the time. He also charges $200 per treatment for underarm laser hair removal ... well the same laser he uses is used at the clinic I now go to in Glendale and I received 6 treatments for $99. It's like he is behind the times and it works because his target audience is an older crowd that's not as tech savvy or willing to drive a bit, I suppose. It's just sad, because I did appreciate his vibe and bedside manner but everything else is a no. read more

My first visit wasn't the greatest... Dr. Wallace did not take the time to hear my questions or concerns. I spoke to him for about 5 minutes. Whenever I'd ask a question he would walk towards the door, he gave a short answer, and left. He was not patient centered. The front desk staff was even more unhelpful than the Doctor. They were passing me off to different employees and they would never return my calls. I would always have to call them to follow up. I felt like the forgot patient. I had blood work done and they couldn't find my labs for 1 month! They promised to help me after they messed up, but they ended up digging a bigger hole. 3 rounds of Doctor visits and co-pays got me know where. Now I'm back to looking for another Dermatologist. read more

I went to Dr. Wallace because I thought that a black dermatologist would possibly be more knowledgeable about black skin. I was very disappointed. I've been dealing with eczema for over 20 years. It got worse this past year. I had a strong feeling that it was food related. I mentioned that to him. He just arrogantly dismissed it and prescribed Clobetasol that I requested. A year later, I FINALLY decided to get an allergy test and realized what I was actually allergic to and now have taken that out of my diet and my eczema is starting to heal and go away. If you are suffering from eczema, I HIGHLY recommend going to an allergist instead of a dermatologist. I'm finally on the path of healing and not one dermatologist has helped me to get there. read more

I'm so please with Dr. Wallace he's very professional and makes his patients feel at home my daughter has been his patient since September 2017 for the removal of her keloid which was removed today and has made her the happiest person ever thank you Dr. Wallace your amazing proud parent D'Andrea read more

Wallace W Paul, MD - Dermatologists Near Me - Los Angeles, California

Been here twice. Dr. Wallace isn't the most personable doctor. The wait time is pretty extreme. I've been here twice and the second time I waited for about an hour before I saw the doctor. Of course I had a baby who I needed to nurse. There was no apology or anything. I waited longer to see the doctor than I was in his office. I was literally in his office for probably five minutes or less because the woman told him I had to nurse the baby and he seemed frustrated. One should never make their patients wait this long and if the waiting period is going to be that long then give a courtesy call before appt time that the dr was running late to work...or at least apologize. so I came to see the doctor because of some symptoms I was having and basically there was nothing the doctor could do for me except prescribe a topical cream. I asked him if there were any other creams I could use other than the topical cream he prescribed due to nursing and he said he would have to get back to me. So I ended up having to call and the doctor of course wasn't in. I finally received a follow-up phone call a few days later from a woman saying there weren't any other creams I could use except the cream he had already prescribed me. So you mean to say I waited an hour to see the doctor for him to just tell me to use the same cream I already had and Aveeno lotion? I could have saved myself some time. so here I have gone six weeks with the symptoms basically not being able to take anything according to the dermatologist and then my regular doctor tells me there are a variety of things I could take. My doctor referred me to a different dermatologist so I will be paying them a visit. Maybe he doesn't like dealing with pregnant women or nursing moms because there are too many restrictions based on what he is able to offer. Who knows. read more

I came to Dr. Wallace with what I feel like was the worst skin on earth. I've always had acne but something in me went crazy last year (at 32 years old) and my skin was the worst it had ever been. It was a combination of cystic acne, all kinds of other pimples and dark spots from scarring. After taking a look and talking about my history, Dr. Wallace started me on a regiment with some prescriptions and his products (which are amazing!) After treatment, my skin is the best it's been and I even get compliments on it...which I never have before. I use the Clarity cleanser, sunscreen, pumpkin mask and fade cream (specially formulated since I'm allergic to hydroquinone) and love every one of them. Dr. Wallace is really nice and knows what he's doing. Whitney is his staff and I absolutely adore her. She's super knowledgeable and you can ask her whatever questions you have. I had my first facial by Dolores this week and it was great! She did something I've never had during a facial and that was paraffin hand treatments. Nice touch! read more

Dr. Wallace, I would like to take the time out your day to let you know how much your appreciated. You are not only one phenomenal doctor your also an phenomenal CEO .... What was displayed to me today was qualities of a Doctor that really care for his Patients and a CEO is willing to make sure that his consumers are HAPPY. Because I am so happy. Thank you for going beyond the call of duty showing the Greatest Customer Service Ever. Your Satisfied Patient Kathleen. read more

My first visit started off with a bit of reluctance. Older building in and older neighborhood...homeless person sleeping on the sidewalk out front. All of my hesitation ended once I entered the office lobby. Incredibly friendly staff who were full of smiles and clearly happy to work there. I arrived 15min early to fill out paperwork and was in exam room 10min after my scheduled appointment. The nurse taking my vitals was friendly and helpful as she took some statistics...turns out that she was a student or in training...incredible! I never would have guessed. I waited in the exam room before Dr Wallace arrived. He IS AWESOME! I felt very comfortable talking with him as we worked through my problems and came up with a solution. I HIGHLY recommend a visit! Please don't let the exterior scare you away! The doctor and his staff are well worth the experience. read more

I can't say enough about dr Wallace and his staff. Very virtuous and nice. Thank you read more

Dr. Wallace is a very good Dr, but the way the office runs is a joke.. there is at least 2/12 hour wait every time.. They just don't get it...They give 10 people exactly the same time of appointment..!!!!Every one complains but they still don't get it.. So definitely give yourself a good 2 1/2 hour of your time on the day of appointment.. read more

After a long standing bout with psoriatic arthritis and then plaque psoriasis, all past treatments (UVB, methotrexate, etc.) only slightly improved my condition along with side effects and at best kept it at a somewhat manageable, but unsatisfactory level of redness, flaking and irritation. They don't brand the disease "the heartbreak of psoriasis" for nothing... When first meeting with Dr. Wallace, he seemed very determined to help me and came out of the corner fighting on my behalf! Being very involved and on the cutting edge of psoriasis research, he gave me newly developed topicals to try and eventually got me on an Enbrel regimen. The Enbrel was the best treatment up to this point and actually began to partially clear a lot of my skin. After the financial downturn and my subsequent loss of health insurance, Dr. Wallace recommended me to several new drug trials, as well as the Amgen Enbrel free program. Currently, I'm participating in a blind test for a new and more effective biologic under the auspisces of Dr. Wallace's office and so far, very good results! read more

I am in town on business and was looking for a doctor to take care of some skin issues I have. I've only had one visit so far, and was thoroughly impressed. Dr. Paul is very professional but also down to earth; treated me like he has known me for years. Lol. He went through different treatment options, and one of the options he doesn't perform currently, but will recommend someone. I really appreciated his honesty. His concern was for me, the patient, not lining his pockets. I definitely plan on scheduling another appointment in the future. read more

I originally visited Paul Wallace two years ago. I came to his office because of a benign tumor on my forehead. Dr. Wallace cut into my face twice and removed nothing. After two black eyes and severe bruising I healed only to have Dr. Wallace make another attempt, and I use the word attempt very lightly, to remove the tumor. The tumor was about the size of a nickel. I have to add that Dr. Wallace never gave a post operation meeting. He would operate and almost run out of the room when he was done. Awkward. I felt as though Dr. Wallace was taking advantage of me. I feel this way because after healing a second time from Dr. Wallace's lame attempt I eventually gained enough confidence to seek another doctor to remove the tumor. When the new doctor operated, she was able to remove the tumor with no problem. She even remarked that the original incision was in the wrong place. Also, she asked "How did Dr. Wallace miss this, its huge". It's taken me a while to even want to write about this issue because Dr. Paul Wallace almost made me lose faith in Doctors. Luckily I found a doctor who new what they were doing. I placed a great review for her. I would NOT refer Dr. Paul Wallace. read more

My name is Rodney Sanders, I am a 60 year old man, and wanted to enhance my facial outer appearance to a more fresh youthful look. I must be honest with you, through the years I have had treatments with other Cosmetics Dermatologist and was not getting the results, I really was looking for. About a month ago, I decided to go on the internet to fine for the first time a successful African American Cosmetic Dermatologist. My reasoning for seeking a Dermatologist Doctor of color, was because I felt he or she would better understand how to treat black skin to get and achieve my desired results. Thank God, Thank God, I found Doctor Paul Wallace. My appointment was on a Saturday morning. Once arriving at the office, I was greeted by a beautiful receptionist with plenty of personality to go with her outer beauty. Once in the office, I was introduced to Dr. Paul Wallace. He presided with a thorough consultation. One comment, stood out to me in our conversation. He said I am not here to make you look 20 again, but to enhance the "BETTER YOU AT 60". There were several things, I told Doctor Wallace I wanted to achieve to create the new (Better Me). 1. Remove all lines in my forehead. 2. Get rid of frown lines in my face, 3. Get rid of the dark lines under my eyes and 4. Tighten my sagging Chin. Dr. Wallace recommended: 1. BOTOX-to get rid of all the lines on my forehead. 2. JUVEDERM VOLUMA- to get rid of my deep frown lines 3. A special CREAM that will take away the dark lines under my eyes 4. KYBELLA- to tighten up my lose Chin. My God, after 3 weeks of treatment with Dr. Wallace's plan for my face, I am so amazed and happy with my results. I am a 60 year old man, and with the help of a great ARTIST in his specialty. Dr. Wallace has made me look 40 again. Dr. Wallace and his team are the BEST and I am surely recommending him to all my friends and family. Thank you so much Dr. Wallace Best Regards, Rodney Sanders read more

Wallace W Paul, MD - Dermatologists Near Me - Los Angeles, California

Dr. Wallace did a fantastic job removing a syst from my forehead! He made sure it was all gone/complete and to BOTH our satisfaction. He was a TRUE Professional and gentleman, with outstanding customer service through out my procedure! read more

Dr Wallace and staff are great. I have been coming to this location for about 7 months once a week for light therapy.

I absolutely love these skincare products? Looks does matter! I totally recommend using these products if you want to have soft beautiful skin. Mrs. Melody read more

Dr. Wallace and his entire office staff made me feel very comfortable while having a surgical procedure done on my face. He is professional, astute, and reliable. I could not recommend a more experienced, better dermatological professional than him and his staff. I have a trusted dermatologist for life!! thank you Dr. Wallace! read more

First impressions are king. Why have I been calling this "DOCTOR'S" office all morning, during "business hours" and no one has picked up the phone?? I've just never experienced a doctor's office that doesn't answer the phone. I hope for their sake there's a problem with the phone lines. If so, I'll retract this review. If not. My review stands. read more

This is my second time I went to Dr Wallace. Very professional and very friendly, He diagnosed right away and provided excellent care . Of course since a love boxing and MMA I enjoy his boxing memorabilia on display at his office, read more

Very poor customer experience with the staff. Very rude and lack of sympathy. Very disappointed and dissatisfied with my initial appointment set up. Won't recommend this place. read more

The office staff was fast and friendly, and the Dr. was awesome! He explained my conditions is terms I could easily understand and has a great plan for getting results in a realistic time frame. Can't wait to start my treatment plan! read more

Long waits, incorrect diagnosis and treatment with worsening condition, and no responsibility taken. As a medical professional myself, I would strongly discourage anyone who needs medical dermatological treatment from seeing Dr. Wallace. I was incorrectly diagnosed and treated for a condition that I ultimately did not have. When I finally had a follow up appointment to start a new plan of care, he was 45 minutes late, and when I went to pick up my prescription at the pharmacy, he had failed to call it in. In the end I went to an urgent care facility where I received the correct treatment for my condition in a timely and professional manner. Dr. Wallace's practice provided me with the worst level of medical care I have ever received. Do not put your health at risk under his care. read more

I was disappointed with Dr. Wallace. I read a lot of good reviews on Yelp, ZocDoc, and on my insurance providers website about him, so I thought I'd give him a try. I would give it two stars because the receptionist was so nice, but I don't want to skew the overall rating he has. My condition is some sort of chronic rash around my mouth that itches, flakes, and scabs. I've had it for about five years and it's gotten progressively worse. I thought it was part of the eczema that I have on my forearms, but that eczema turned out to be polymorphous light eruption, which cleared up when I moved to LA and was constantly provided sun. The mouth rash continued on and I reached my breaking point when I couldn't eat properly anymore because my lips were so dry and cracked that it was physically painful to eat. So I made an appointment. I brought all the products that typically come in contact with my mouth, I gave the history of the rash to a nurse, and expressed my doubt that it's a typical case of eczema. I firmly believe that this rash is caused by some sort of allergen that I consume - otherwise, why would it manifest on my mouth and not my foot? I also specifically said that I didn't want to be prescribed anything. I wanted to pursue a more natural treatment or the identification/elimination of whatever I'm allergic to. So when I finally met with Dr. Wallace, after nearly an hour of waiting, he sat across the room the entire time and said that I couldn't do anything about it but put a steroid cream on it. That there was nothing else we could do. And when I told him I brought all the products I use, which are minimal anyways, and that I wanted to see if the rash was due to one of the ingredients (or my diet), he completely brushed it off and said it's just eczema. And then told me he would send in the prescription to my nearest CVS. So I left and went home and did research on rashes around the mouth for several hours and found several natural occurring things that I could put on it that might help. My first try was coconut oil (along with vaseline, which has been one of the only things my lips can handle without starting to burn for the past few years). It's been three days and, if ten being the worst it could be at the appointment, it's now at a four. I can eat and smile and not cringe at the cracking of my lips. All without that use of a prescribed medication that the doctors office insisted I use and then never even actually called in to CVS anyways.. read more

This was a one of the worst experiences EVER! I will just call him Dr Fraud. Please excuse my late review but it was inevitable. When Mrs. Flowers was there I believe it was a good/decent practice. The staff has changed so many times and everytime they have been inexperienced and unprofessional. I've even had a woman who claimed her name was Donna try to pose as someone else named Valerie!!! Comical. Please don't be fooled into believing that he cares about your well being. Its only about the money honey. They will take advantage of your medicare while making your situation worse. But MAYBE there's a different tune to be sung when you're paying out of pocket in Beverly Hills....PLEASE! read more

I went to his "Historic South Central LA" location. Unfortunately it was not listed on Yelp and I had no time to add it. Dr. Paul was super nice. I purposely wanted an African American dermatologist because I don't have time waste trying to explain the struggle of black girl skin. Mr. Dark chocolate with the flawless skin got me together and sent me on my way!!!! His staff was extremely friendly although for some reason they don't like to answer the phone. I just left a voicemail and within 48 hours I received a call back. I will be back in 3 weeks and look forward to the experience. read more

Very knowledgeable and patient. Also, he helped me out so I could get a medication my insurance covers so I thought that was swell:)

I'm 20yrs old and I've had it with my acne. So I looked up local dermatologist and did extensive online research, just because I'm tired of being unsatisfied with most places I go. Till this day I don't regret my decision with him. Dr. Wallace and his staff are great! They always have friendly call reminders about my appt., smiling, and very knowledgable in their field. He started me on a new regiment (accutane) after going through all the antibiotics and lotions of course. Thanks to him i can start this new year with a clearer face! Highly recommend him. read more

I had a wonderful experience with Dr. Wallace and his office staff. It's extremely clean and feels comfortable from the moment you walk in. What I appreciate most about Dr. Wallace is that he gives it to you straight. He's a no bs kind of guy and offers valuable advice for general skin care and disease prevention. Highly recommended! read more