This is the definition of HIDDEN GEM...it's even in the name!…read more This boutique, hill country property is the perfect stay when visiting Marble Falls, TX. They have the absolute sweetest staff you could ask for. Everyone was so welcoming and accommodating. We were upgraded to a Lakeside/Poolside room and it was just perfect for the kids. The weather was surprisingly warm for January so we most definitely used the jacuzzi and pool. Everything was so clean and tranquil. Just what we needed. The property is a 2 min walk to Main Street and next door to the only Lakeside Chili's in the US, score! The relaxing views of the water could found at every turn and who's going to complain about that?! Not me! For anyone in Austin & San Antonio looking to discover something new and interesting, Marble Falls has you covered...and Hidden Falls Inn has your room waiting. Thank you to the staff, you all are the best!

Although we had to cancel our reservations, you can tell by the conversation on the phone, that…read morethis place is well cared for and the care about their guests. We will definitely be rescheduling our trip.

We stayed here just before Christmas and checked out the day before Christmas Eve. Overall, the…read moreproperty was quite pleasant and well maintained, and most of the staff were lovely. Unfortunately, one issue during breakfast stood out and detracted from the experience. While guests were eating, a front desk employee repeatedly came into the breakfast area and turned the television volume up to an uncomfortably loud level. The breakfast attendant -- who was absolutely wonderful and clearly managing a full house -- would quietly lower the volume again, clearly trying to keep the atmosphere calm and enjoyable for guests. No one appeared to be watching the television; most of us were simply trying to enjoy breakfast and conversation. What was particularly puzzling was that the front desk employee continued returning to the breakfast area, even going back into the kitchen, which seemed inappropriate, and turning the volume back up each time. At one point, she raised her voice at the breakfast attendant, which I found unnecessary and unprofessional. I genuinely felt bad for the breakfast staff member, who handled the situation with patience and grace. In my many years of travel, I have never stayed at a hotel where the television in the breakfast area had the volume turned up. It is always muted and caption only, if it is on at all, and the front desk staff typically stay out of breakfast operations entirely. It's unfortunate, because aside from this situation, our stay was otherwise enjoyable. With better coordination and respect for staff roles, this would be a place I could recommend.

Two nights here. Rooms very big. Bed great. Tub showers but good hot water and pressure. We had…read morea small balcony with a nice view of the lake and great sunsets. Regular breakfast but the coffee was actually pretty good. Well stocked little store with snacks, beer and wine.

Just Beautiful! It's so quiet and peaceful here. The place…read moreis very well maintained, the owners are really friendly and helpful, the food is excellent, plus..it's only 10 minutes from town. Highly recommend this place. We will be back.

My wife and I stayed here on our 26 wedding anniversary. The grounds are fabulous and the view of…read morethe lake is spectacular. We only stayed one night as we were on our way to see our daughter in Austin. We would have stayed longer if not for that. Andy, one of the proprietors, was extremely helpful. My wife and I wanted a nice place to have dinner and Andy made some great recommendations and called in the reservation once we decided. There was no wifi while we were there, but this is not the kind of place you should be on wifi. The backyard with the chairs and swings beckons you to sit back, enjoy the view, and decompress.

We had a great stay this weekend. The breakfast was wonderful! Really good bed and pillows.read more

Trying to make a change to my reservation was beyond frustrating! I tried to use the app and got…read moreerror messages. I then contacted the One Rewards guest services, and the first rep stated he was not able to help and that I needed to contact another department. After contacting that department, the rep told me that the reservation was in a 'view only' status and that he could not assist; I needed to contact the hotel directly. I called the hotel, and the phone rang over 20 times with no answer, at which time I received a recording that started to give instructions before the line was disconnected. I called back, and the phone again rang over 20 times with no answer, so I hung up. I called back, and after 7 or so rings, it was answered by a male. When I started to explain the situation, the line was disconnected. At this point, I called back to One Rewards, and after being transferred to a couple of different people, the representative I spoke with stated he would send an internal message to the property. PROPERTY 1. The parking lot lamp pole by the entrance is not working. 2. Planter pots under porte co·chère empty or have dying plants. 3. Concrete block of handicapped parking spot badly damaged. 4. The beverage vending machine on the 3rd floor is not working. 5. Ice machine on 3rd floor missing - even though signage indicates 'Ice Machine'. 6. Only washer and dryer are out of service; it has been this way for months, according to other reviews. 7. Extension cord ran to ice machine on 1st floor (unsightly and a possible safety hazard). 8. Door to elevator room propped open. 9. The elevator makes a loud noise and shudders when it reaches the 3rd floor. 10. Wall damaged / sticky residue by elevator call buttons on 1st floor. 11. The beverage machine on the 1st floor is basically empty with a few selections. 12. No staff members were in any type of uniform, and no staff members were wearing a nametag. 13. The 'pantry' items needed to be organized, replenished - there were only a few cold items. ROOM 319 1. Window exteriors are very dirty. 2. Holes in and marks on the wall near the bed - appears to be where artwork was hanging. 3. Holes in the wall above the artwork over the couch. 4. Artwork above the couch is in poor condition / broken. 5. Grout at the base of the toilet is discolored/missing. 6. Desk chair is broken; will not stay elevated. It sat so low that I had to put pillows in the chair. 7. DND sign missing. POSITIVES 1. The breakfast items appeared fresh and were tasty. The attendant kept herself busy refilling items, wiping the counter, etc. 2. The staff were friendly. 3. No issues with my room cleanliness (only maintenance). 4. The hotel did not have any unpleasant smells (only visited the 1st and 3rd floors).

Our go-to stay anytime we visit Texas Hill Country wineries, and it never disappoints…read more The rooms are cozy and private, with everything you need (king bed, kitchenette, patio, even a grill!), nestled in peaceful small-town charm. Fall is hands-down the most magical time to visit, leaves fall like glitter, and the lake views are serene. Bonus magic? Bret, the property manager, who also is Santa for Christmas and is one of the kindest human beings ever. Only in Kingsland! Located right next to Hooper's (yep, that house from Texas Chainsaw Massacre - now a great spot for comfort food and drinks), plus Junction Steakhouse across the way. A perfect, restful stay every time. Highly recommend this hidden gem.

1) there was no coffeemaker in our room 2) I got locked in…read morea bathroom stall. The host blamed me for the way I had locked the door. He could not fix it and his solution was to ask me to climb out the window. I was wearing a dress and it was humiliating.

We stayed here on the 3rd floor at the Towers two nights for a wedding…read more Customer Service: 5 stars. Every person we came in contact with (check in, valet, restaurant, etc.) was eager to help, took us where we were trying to go (like literally walked us there) and overall pleasant. Room: 4 stars. Bed comfy. Nice view overlooking pool area. Shower was nice. Our faucet had very low water pressure. Restaurants: 2.5. We ate at J's. TK was our server and pleasant. Burnt ends. Steak salad. Burger. Food was ok. The bar in the hotel was great. The sports bar was meh. Main bar made much better drinks. The little marketplace had a great chocolate croissant and yogurt with granola and berries. Coffee was on point. Room service: 5 stars! We woke up Saturday hungry!! Hubs called and said the room service person was the most sweetest person. Helpful and we had the best breakfast!! The potatoes were fire. Eggs cooked to perfection and if you like oatmeal-it's so good. Overall I'd give this place 3.5. The weekend was rainy so we couldn't enjoy some of the hotel offerings.

Attended a work conference and the staff did a phenomenal job catering to our needs. Great food…read moreoptions, kept the beverages flowing and ensured we were comfortable. Some meeting spaces were a little too cold but otherwise very comfortable. I did not get to explore the whole resort due to our schedule and the pools looked so inviting. May need to come back for some TLC. Overall great experience, friendly staff and good food. I stayed in The Tower which was very comfortable.

- I booked two nights at the ranch house (biggest room), different from other houses on the tree…read more ****Pro: - The house is huge with 6 bed rooms. 5 separate rooms with 1 master one that include the the restroom. - the kitchen is spacious with all kitchen tools & equipments. - Clean, airy, earth scented and well-maintained inside of the house. - Quiet and peaceful atmosphere - fast customer service response *****Cons: - Outdoor grill-set needs to be washed or replaced. - There is an outdoor tube but it's neither clean nor hot tube. ***** bring your own water and foods or seasoning

Property is very unique. There is a huge potential here but is currently not well maintained…read more(grounds - poison ivy was everywhere, plumbing - tub/pool in one treehouse didn't drain, gross - showers in bathhouse need new valves...finding hot/cold/off difficult. Understaffed. Website has outdated descriptions and photos. Water in Brita containers not full. Available coffee was stale. Communication is abysmal. Owner is in California.

A big 75 birthday party in Marble Falls brought us here and the stay was wonderful!…read more The condos are spacious, clean, modern, maintenance kept up well. The pool on the deck with amazing views on the lake was where we loved spending our time. The hot tub has the best views! The activity room has a living room area, pool and shuffle board, and a gym too. All were kept clean, staff were responsive and it wasn't crowded either. We will definitely be back.

After visiting the wonderful town of Fredericksburg, TX, I headed over to the WorldMark (WM) Marble…read moreFalls resort. It was about an hour drive from town to resort which was great. This beautiful resort is somewhat perched on the hill side overlooking a lovely lake. Check-in was quick and easy. Got my unit key and drove to Bldg. 7. Didn't encounter any crickets like I did at my last WM resort LOL... thank goodness. My one bedroom unit was on the second floor... had to go through two flights of stairs. Luckily, I just brought up my suitcase + cooler and left the other stuff in the car. Unit was very very spacious and cozy... more than enough space for a single person. King size bed is always comfortable at WM, bathroom space was huge (however, toilet paper was a far reach from the toilet LOL... you'll see what I mean when you see the picture... can't stop laughing LOL), full kitchen at its best (love the condiments!), large sitting area with TV, and lovely balcony overlooking another building LOL. Last but not least, I had a washer and dryer inside the unit... I did 4 days of laundry... YEAH! My overall 2 nights stay was just wonderful. Staff was very friendly and pleasant. Resort was well maintained. I also got a chance to do a WM owners update with Member Services... had a blast... thanks for the free gift! Don't know when I'll be back to TX, but if I do return, I will definitely stay here again. Happy WorldMark'ing!

Don't stay at the "Treehouse". The toilets were filthy in all of the bathrooms. The kitchen…read morecabinets were stuck together from years of grease and grime- you can see fingernail marks where people have struggled to open the kitchen cabinet doors. The loft windows were very dirty (see picture). Overall, this home needs updating, and when you are spending several hundred dollars a night, it should at least be clean. FYI - all of this info was sent to the owner of Log Country Cove, and she never responded.

11th year at this beautiful location. We stayed at several places within the Cove right on Lake…read moreLBJ. Beautiful homes with lots of rooms and things to do. This year we were iced in and Megan who runs the place and her staff were amazing. They were responsive and helpful and saw to it we were well taken care of. It's perfect for groups of friends and/or family get togethers of all sizes!

The hotel was extremely dirty during our stay. The bed sheet had stains, luckily we had our own…read moreblankets. There was mold on the ceiling and the floors were slick and felt like they had not been cleaned ever. The locks were barely hanging on. I would have rather stayed in our car but the area wasn't the best.

We were checked into a room that was filthy! Urine splattered on the toilet seat, dead bugs in the…read moreshower, grimy walls, dirty linens.....they put us in a different room that was less sketchy but still sketchy. The bedspread had cigarette burns in it and the bath mat had holes in it. There was standing water behind the toilet. The fridge smelled so bad when I opened it, the room stayed smelling that way. The AC was so noisy I never slept that night. Had we not had a non refundable reservation we would have gone someplace else. Even after I took a shower I felt...icky. The woman who checked us in was outside the door chain smoking, which went right past our door (room 101 then 104) so when we were going in and out, we had that disgusting smell to deal with as well. Absolutely awful stay. I notified corporate but never heard back.