We've been using Out U Go for 5 years and have had only wonderful experiences. We've used both the…read moreDowners Grove and Naperville locations for dog walking and occasional overnight stays when we've been out of town. What I love: - having a consistent 1-2 people always visiting my dog but having back up options handled and ready if our regular gal is unavailable. - we get a photo and nice message summary of the visit with our dog and it's a highlight of my day to hear that she had a good walk and see her cute smile! - email communication and coordination has always been so easy. You can actually get a hold of the team and aren't stuck in an AI chatbot loop. - it's easy to cancel or add on walks/visits! Truly no complaints and everyone feels vetted and trustworthy. I don't ever want to use anyone else for pet care!

Great staff, easy online platform for scheduling, very quick responses and photo update and summary…read morewith each visit!

Dogtastic fun is the best playground for my dog. He enjoys playing with his friends and…read moresocializing. The facility is very clean and open for my dog and his friends to play together. The staff always does a wonderful job watching over the dogs and they take pride in what they do. I always feel comfortable leaving my dog at Dogtastic fun. Pricing is very reasonable.

We absolutely love and adore the Dogtastic Team! Our girls are rescues and have some specific…read morepersonalities and needs, and Dogtastic always welcomes them with open arms. Not only do the pups love it, but we have peace of mind knowing they are playing and well taken care of. We would recommend Dogtastic without hesitation for Dog Daycare and Boarding!! 15/10 stars

Though my dog does not love dogs, he loves being with people and he LOVED Sharon and Kelly. Before…read morewe decided to use Sharon/Kelly, they both came so we were able to meet and show them around the house and of course meet Orlie. Orlie went right up to them and it was an awesome match! We were unable to board Orlie due to his anxiety when dogs were around him and he was also getting older and we didn't want him to be alone if something happened. Because of this, we had Kelly sleep overnight and keep Orlie company while we were out of town for weddings. We also had a dog walker during the day so he was able to go outside multiple times a day. Kelly was so nice and amazing and we loved all the texts and pictures we received from her and the other lady (dog walker) and knew that Orlie was getting taken care of well. There was one time when our flight was delayed and they took time out of their schedule to still stay with Orlie until we arrived back in Chicago so he wasn't alone.The small things were what we appreciated with them and we'll always remember that, Orlie will also. I have recommended them to many of my patients whenever they asked for suggestions for dog walkers/sitters that they can trust. Thank you again Sharon and Kelly for everything! We will definitely use you again in the future when we are back again in Chicago with our new dog, Charlie :)

I was interested in setting up services…read more Called twice and left voicemails. Emailed once and requested to be contacted. Nothing heard = Negative Yelpster review.

Bill is my dog's companion on walks - that's how she sees it, anyway! Bill is excellent w dogs and…read moretheir humans alike. He reads everything you write and heeds your directions fully! He leaves a note each time he visits and couldn't be any more helpful for our older girl, Lucy! She's set in her ways but is always glad to see Bill come through the door!!!

I've been using out U Go for the past three years and have never had a complaint. They do a great…read morejob taking care of my dogs while I am working.

10 years later and this is still the only business I trust to watch over my cats when I have to…read moreleave town! I now have an asthmatic cat, and I know he is taken care of when I travel. Such an incredible peace of mind!! And you get cool pics of your fur babies too!

As a dog trainer, I have referred many clients to Bonnie and her crew for years. I have gotten such…read morepositive feedback and people thanking me for the referral, that I wanted to take the time to thank Bonnie and her staff here! It is so nice to have a source that I trust and know they give such loving care. I highly recommend them for your dog walking & dog sitting needs!

Janice took care of my cat Sabrina many times, fed her, changed her litter box, and played with…read moreher. my sabrina looks forward to her visits. trusts I never had to worry when I am away, she is very professional. Would recommend to anyone needing her cat taken care of while away. Joyce B.

Love the home setting for the pups. Janice is really loving and has taken great care of my doggies…read more Highly recommend!

Robin is a fantastic person. She is super nice and responsible, I feel that I can trust her 100%…read more She took care of my cat who is not really open to meet new people. But Robin made friends with him and he even let her pet him which is rare. If my cat trusts someone, I trust them too. He has great instincts. Every day Robin would send me a picture of my cat and tell me how he is doing. When we were back from vacation, I found a log that Robin left me with all the details of what was done and how my cat behaved. This was a great experience and I really appreciate the fact that I could just relax and not be worried about my precious little furry friend.

I have used this pet sitting service for at least 10 years. At first, they were excellent. However,…read morein recent years, the quality of the sitters has gone downhill, Robin is not available in emergencies, and she's hands off, in terms of communication with clients, and helping her staff. Even though she lives one town over from us, she does not help sitters, when my dog is injured or monitor what the sitters do or don't do. First, there was one sitter who decided to turn on all of our decorative under & over cabinet kitchen lights (hot lights that were not to code, and we did not leave them on or use them) while we were out of the country --costing us $1500 in changing out the lighting since Robin's response was she could not go over to turn off the lighting but she'd have another sitter do it the next day. I truly worried my house would be set on fire. Kitchen deco lights were turned off and same sitter put on the decorative over the fp hot lighting instead as a "pretty night light." I had to ask once again, stop using lighting that is not left on, not labelled to turn on, and not in our notes to use. The sitter lacked practical knowledge of light bulbs. Then, another 7 one-week situations, where we left town, and no one communicated that our two dogs were jumping the 2 foot gate and going upstairs daily and using the upstairs puppy pads multiple times a day. Instead sitters kept that info largely to themselves (maybe mentioned 2x in notes) and one dog started getting lame, with a limp, which incurred over $2000 of vet visits, chiropractic, and laser treatments on his back legs after the trips. I kept thinking why is Sammy fine while we're here, and yet, gets hurt, every time we hire Robin's sitters? I asked Robin, don't your sitters think they should convey this info to me, or tell you, or confer with each other re why there are all these visits upstairs every day by the dogs (to a litter box, so there would be proof and they were cleaning upstairs), which mean a pet is jumping over a 2 foot gate, multiple times a day and how that may contribute to the limp my dog has? I have in the notes to sitters that the dogs should stay downstairs and there are multiple house signs saying that. Robin's response-- you need to find a different way to gate off the dogs, and test it out yourself. My sitters are not responsible for your gate arrangement for your dogs. I'm sorry but my dogs do different things when I'm home or even at work than what they do with us gone for a week. They've never tried to go upstairs when gated off, with us in town. It's just practical for the sitters to question how they're getting upstairs, and move the gate, if it's not effective or remove it all together to prevent further injury to the dogs. The last issue was this past month, my co2/fire alarm upstairs (a Kidde 10 year battery, expiration of 2029) went off, and was broken by a sitter because "she did not want the alarm to frighten the dogs." No one contacted the fire dept. or me or my husband (we were out of the country). I was texted the event 3 hrs after it occurred like it was nothing in particular by Robin, because the sitter "does not text" and Robin was too busy to answer the sitter's call. When I called Robin and insisted someone come back immediately, and gave them a list to check, the gas stove was found left on. Maybe not the source of the alarm, but still--it shows no one checked the safety of the house. Also, Robin showed zero concern and was not willing to call the fire dept for a check on our home, when I called her. She said that the sitter's husband is a fireman and he told his wife that alarms go bad all the time. She had no sense of urgency re my home and dog's safety. Well, my husband is a surgical nurse, so that's a nonsensical response. Once again, Robin cannot show up, and she does not train her sitters. When I returned, in complete frustration, i brought up the history of her inability to step in when something is a home fire risk or a dog injury risk and assess the situation in a mature manner to oversee her sitters . Her response was essentially that I ask for too much and too much specific communication. So, I asked for my multiple sets of keys returned. I don't trust this agency anymore with the care and safety of my home or pets. The very most important things are not handled well, which are the health & safety of the pets, and safety of the home. My advice is to find someone who both gets 100% of your money and sits your pets. Having a "hands off" agency owner who does not do her job is just a waste of your money.

Lori was great! She walked my retired 5 year old greyhound for a couple months while my usual…read morewalked was unavailable. Great service, dog liked her and very easy to remove/add walks. Would definitely recommend them for anyone looking for a good trustworthy dog walker around lisle! Plus their website made it super easy to manage and pay for services!

I LOVE snagglefoot! They take such great care of my pets and finding a pet sitter that is able to…read morehelp with exotics is near impossible. I have two different types of lizards (leopard gecko, and bearded dragon) and I have two rabbits. My animals love when they come to see them and are always so happy when they are here. These peeps are amazing never leave a mess and I swear our house is a bit tidier when we get home. Totally worth the money toknow my home and babies are well taken care of. If you're in the Lisle, Naperville, aurora, etc area then BOOK THEM NOW FOR YOUR NEXT VACATION You won't regret it. Love the owners. Love the workers. Love that they genuinely care. They are seriously the best! Looking to book our next vacation because we are so confident that snagglefoot will take the best care of our four kegged family members while we're gone

Our cats loved Becky! She tamed my high-energy male and charmed the females and they loved playing…read morewith her. We were delighted to get daily photos and videos while away. She also brought in the mail, opened and closed blinds, brought back the trash bins, and made sure the house looked lived in while we were gone. She was very organized and we had a meeting to go over all possible scenarios that might happen and it was reassuring to know how professional and thorough she was. I highly recommend this business for vacation care or extra attention when away for long hours.

I have had no problem with Fetch insurance for my golden retriever. It's easy to use. I've talked…read moreto people and ask questions. My refunds come back right away. It's a little expensive I think.

Poor business practice. Asked to change initial visit time then after I did to fit their schedule…read moreNo call no show on first visit. Do not trust them to show up for my fur baby.