went to take both my car and my dads to get an alignment. the tech never told me that my ball…read morejoints were basically toast so it was a very sketchy drive home. ended up calling and they said they'd tighten the bolts again. i got a full refund for one car and was able to get it fixed somewhere else but the fact that i was never told that my ball joints were that bad is why i will never go there again the other alignment they did on my dads car wasn't even that good. took both cars to my usual mechanic and he said they did a terrible job on both. was told as DT that because of the rust he couldn't do much. lies! my mechanic did it for me. the only good thing about DT is their tire warranty and free air checks. that's about all i'll go there for now

Awesome! We were on an out of state trip to attend a funeral when a tire leak threatened our plans…read moreand schedule. Discount Tire had us back on the road in a little over an hour and fixed the tire for free! Professional, courteous, thorough, great customer service! Thank you!

The only place I'll go for my car. They take care of me Everytime and no crazy fees. My money is…read moretight and they even took care of other small issues on my car with no charge. I hope they read this and know how much I appreciate it. Will always go here if I can. Thank you again for fixing my Nissan murano yall are the best.

These people in there could not of been the nicest I went in for an oil change and my engine light…read morewas on the nice man said the ego stick check would be $59 and the oil change $49 I waited for my car I think they were done in a little over an hour they fixed the engine light by the egoistic check and there was a line that had come unattached they did not charge me for the ego stick check nor putting the line back together my bill was $43 if you need your car fixed I suggest them

Exceptional service and customer care from the entire staff. I always feel welcome here! Howard is…read moreoutstanding -- he thoroughly explains every repair and even provides before-and-after photos to clearly show both the issues and the completed work. Honest, transparent, and professional every time. They also offer transportation to and from the facility, as well as loaner vehicles, which makes the entire experience even more convenient.

Very expensive, look for multiple issues, and text or email to come back in. I have an extended…read morewarranty, called to see if they would use it for the work I needed and never called back. Luckily their competitors called back.

I'm glad I found this business, fast and friendly. I only had a slow leak this time. Im now…read moreplanning on getting my next set of tires at Green Oak Tire!

We dropped off tires mounted on wheels for our race car to be changed first thing in the am. Was…read moretold they would call when done. Went there at 4:15 without a phone call and they were closed (advertised closing is 5:00) . Now our race weekend is ruined because they have our tires hostage. As we pulled out of lot, another customer pulled in that had driven an hour to pick up their tires.

had an oil leak that I wanted them to check out. I was told there would be a $75 diagnostic charge…read more When I asked if that $75 would go towards the cost of the repair I was informed that, no, that was a seperate charge and I would have to pay in addition to whatever the repair was. Not sure what world they live in, but that is not acceptable customer service. As it turned out, I took my truck to Szott Dodge and they put it on the lift and diagnosed it for no charge. That's how you treat customers not trying to rip them off.

awesome customers service-!! Provided a ride both ways…read more Car repair quialty care-!!! Very clean & friendly

Joel built up a THM 350 back in the summer of 2000 for my mid 12 second 86 Olds 442 which…read moreoccasionally sees some dragstrip use with drag slicks and here it is 2023.....with that same vintage THM 350. It still hammers 2nd hard enough to bark the tires and the fluid is still looking pretty good. That transmission might outlast me.

Great shop norm helped me out with an oddball tire situation very close to closing time. Thanks…read moreagain guys!

We use to live in South Lyon and moved to Brighton 7 years ago. We still come back to Norm's for…read moreall of our mechanical needs. Quality, timeliness, value, honesty, and patience in explaining what is wrong with the vehicle and what needs to be replaced is what keeps us coming back. We don't claim to know anything about cars and Norm's is always honest and fair. Highly recommend.

They were very fast, informative, and friendly. I don't like dealing with anything vehicle related…read moreso making it painless was refreshing. Visited on April 10, 2026- I wish I caught his name, but the person working at the counter was especially friendly and helpful.

Not customer friendly. I was told they wouldn't even look…read moreat my tire for a minimum of three hours. Discount tire fixed right away and swapped the spare for me. I was in and out in 20 minutes..

These guys always hook me up and it's always a great time if you are from south lyon I will always…read morerecommend these guys

I had a great experience with my oil change for my Toyota Corolla, but my fiancé's experience was…read morecompletely the opposite. He has a Chrysler 300 and went to get a standard oil change, but came home with oil leaking out of the car and a cap that didn't fit. The employees "warned" him that this might happen but my issue is why would you even service his car if you knew there was a high possibility of your product not working? Why would you chance it? You're supposed to be the experts. Now my fiancé is screwed, out of $80 for a botched oil change, and has to go out and spend more money to fix their mistake because apparently you guys can't do anything else for him.

Very professional management and staff. Got me in lightening fast, and got me right back on the…read moreroad with a new set of tires. Out of most of the discounts I have been to, this one by far is the most professional.

I needed to add air to my tires in cold MI weather. Quinn waved me in to park in the bay and he…read morechecked all 4 tires and added air to PSI rating. Such a nice young man with a big smile! Thank you! LB brighton