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Walker Eye Clinic

5.0 (1 review)
Closed • Closed

By appointment only

Services - Walker Eye Clinic

Eye exams

Eye testing and diagnosis

Eyewear fitting

1 More Service

Retinal imaging

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5 years ago

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Bruhn Optical

Bruhn Optical

(2 reviews)

The woman at the front desk was rude, arrogant, and didn't take us seriously. Their lab got my…read moreglasses order wrong twice, and Bruhn was extremely rude when we asked about a possible compensation for our wasted time and effort in driving down to see them (I live in Bemidji, so it was an hour drive just to be told the lab messed up the order and the glasses weren't correct). They didn't even bother telling us that the lab messed up the first time, so we were stuck wondering why the glasses were not here on time. Extremely unprofessional and rude. I am h-EYE-ly disappointed in Bruhn Optical.

I was new to the area and needed an eye exam/new glasses/contacts. Of course insurance dictates…read morewhere you can go and of the 2 choices I had, I chose Bruhn Optical. I made the appointment with someone who obviously was having a bad day (very crabby). When I show up for the appointment, I was told my appointment was the next day. Very rudely was told if the person doesn't make it on time this morning I could be seen. Well they never showed (of course nobody showed because it was my appointment time) But of course it wasn't their mistake. The optometrist was less than professional, I tried to ask questions, but was ignored. Still unsure of my prescription. Went for my follow up for my contact fitting and was rushed in and was told to hurry. So many mistakes were made in such a short time, too many to list. I even complained to the owner and was not taken seriously. From the time I made the appointment to getting the glasses/contacts it was a TERRIBLE experience. Very unprofessional and unfriendly staff . Don't' waste your time. Will not be returning next year and spreading the word.

Walker Eye Clinic - optometrists - Updated May 2026

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