The person who helped me in the shoe section, Lucas (?), went above and beyond for me. He knew off…read morethe top of his head the exact shoe in the brand I wanted that would fit my needs. He even checked my current shoe's tread to see what kind of walker I am. He had other shoes ready if I didn't like his selection, but he nailed it on the first try. I don't want to shop for shoes anywhere else!

I really like Richmond's REI, it's pretty well organized and usually has what I'm looking for. Like…read moremost people, I come here for all my outdoor needs, especially when it comes to camping. It's located near the Whole Foods in Short Pump and has a lot of free parking out front. You're able to do curbside pick up if you want too. I usually go inside because I enjoy looking at all their goodies and daydreaming about outdoor trips. In the past, I've gotten climbing gear, camping gear, and apparel here. While things are pricey, I appreciate what great quality their stuff is. And I while I have never used this before, it sounds like they repair the stuff you get from here for you. I just learned on a recent trip that you can use your receipt to get free access to state parks if you're a member which is so awesome. I'm excited to use this for Pocahontas State Park next time I go. The people are always super kind here and willing to help with any questions you may have.

Huge shout out to K who helped me and my mom with our purchase. He was incredibly kind,…read moreknowledgeable, personable, and we were just appreciative of him simply acknowledging us after being ignored by so many others. The store is well organized and clean, and I love how there's always something unexpected and seemingly random on the shelves that makes you question how it got there, but that's all in the fun of the experience.

Hello Green Top. My name is John Futrell. I was in the store around 2pm today. I came to get some…read moremore, "Moebas" I had a very good experience with the previously purchased ones that resulted in one lost, but some decent 2 and almost 4lb Largemouth! I arrived today and saw some on the bottom of the glass display back in fishing. There was another brand on top of the Moebas so I couldn't see if there were any others besides the, "Mimizu" option. There was one gentleman helping two men with some reels and braided line. After a few minutes he went over and told another staff member that he had another customer that needed help. The other staff member was leaning surf rods up against a shelf to the right of where I was standing. He is a white guy, buzz cut with some thinning on top, he had, "a chew" in which he spit into a soda bottle, green shirt and a mustache. He came up front and I spoke. I asked him if there were any other color Moeba down below. He replied, "This is all we have!" before I was even finished speaking. I was going to say that I couldn't see completely what was on the bottom of the display because there was another brand of similar lures on top. I told him that, and he looked down to see. He was not friendly or pleasant at all like Gary and Justin have been in the last two recent trips. Very short and he seemed annoyed. I asked for two of the Mimizus, and told him I was going to continue shopping. I dealt with similar reactions at the old location, which I why I stopped coming to Green Top for several years. I too know what it's like to be busy at work, but if I was short and rude to my patients before their procedures, I would definitely be in trouble. I hope someone passes along some customer service tips to this individual. Thanks for stocking the Moebas, and taking care of your fishing customers. John Futrell

Popped in looking for a sling bag that would fit my 13' iPad Air. They had a wide selection of…read morebackpacks and sling bags. The clerk was very helpful and helped me evaluate choices. I found one on sale that met my needs.

Top quality durable tactical clothing, shoes, packs and bags. Very friendly sales associate. This…read morewas my first time in one of these stores. Prices seemed high, hopefully they have good periodic sales.

I was worried from pictures that the place wouldn't have what I needed. It's bigger than it looks…read morebut packed with a huge variety of new and used gear. It's a big mishmash of stuff but all of it was extremely well organized and a good price for used stuff.

Richmond needed this place, and Nate(?) Is the guy to bring it. The place is an out door gear and…read moreclothing consignment shop with a couple of neat/trendy/high-volume items like hiking poles, camp kitchen gear, freeze dried food, and microspikes. What impressed me: -Everything is clean, bright, and in good repair. There's a heavy duty sewing machine and repair station visible in the store. It's clear he repairs any imperfections before things go on the shelves. -The employee(s) are incredibly knowledgeable. -The place has a ton of outdoor books and trail maps. Stop by if you want some ideas for hikes in the area. When I stopped in I picked up repair and re-fill work on a Feathered Friends sleeping bag and brought my fiance. We ended up leaving with a bag full of loot. In her words, "I didn't expect to like that store but the clothing is really nice!" We will certainly be back.

amazing people!!! awesome surplus. went there to get some stuff for a reenactment uniform and they…read morehad more than enough of what I needed. will definitely go back!! P.S. Going there is like an addiction, once you go there, you keep coming back. it's very worth it.

The staff was wonderful, was looking for something specific for ROTC this semester and they helped…read moreme find what I needed. Gave me a military discount too, which I didn't even know I was eligible for since I'm not active duty, but that was incredibly kind! Will definitely be back for any more of my uniform or supply needs!

We went into the store - that's over an hour away - after checking the inventory on the website and…read morecalling for a specific fish finder. Come to find out, the inventory was off and there was no fish finder. And yes. We did call to get confirmation that it was in stock. The sales person didn't act like this was a problem. In fact his words to us were "people come from farther". Not a great experience. Will be a while before we go back.

I bought a boat back in April from Tracker Boat Center. A very easy process dealing with Anne. I…read morewas traveling from out of state and from start to finish she kept in contact with me making it a flawless purchase. Also thumbs up to the guy's in the service department for having my boat ready to go.

How have I never been here before?! You may think that this is just a store for outdoorsy guys, but…read morethere's so much more! This cool shop is aesthetically appealing from the moment you walk in! It's super organized and immaculate! I was approached by Andrew, who assisted me in picking out the perfect gifts for my son! I also purchased some pet items, great selection of dog toys and natural treats for your furry friends! Andrew was a pro at helping me and he was super efficient! Along with my purchases, which included bourbon infused toothpicks, an indestructible cup, cologne balm, etc. I also got a gift card which I'm sure will thrill my nature lover!! Yes, they have gorgeous and rugged clothes and accessories for the adventurous men in your life, but they also have lots of women's items too! Fishermen, campers and hunters alike will be sure to find something here that inspires their passion! Connect with the great outdoors here at Orvis! This place is "fly"! What a great catch!!

Been a long time customer of ORVIS . Clothes, dog beds, wallets, and belts. All are high quality…read moreand l have been pleased. I had one issue recently with an item and they were amazing handling a replacement. I love a business that treats customers like they appreciate the business.

An associate stated that she "didn't want to get into that right now"when I tried to get a fishing…read morelicense. She kept walking.

THE MOST UNQUALIFIED PERSON WORKING AT THE GUN COUNTER…read more I looked online for ammo specials and I saw Blazer 9mm ammo for $14.99. I drive down there and she Mike at the gun counter if they had any, because I didn't see any where the 9mm ammo is. He said "We don't have any". I told him that was odd because it was clearly on the website. He looked bothered about my question and he responded " They might come in tonight" and that the website doesn't update. I said ok and continued shopping. As I was walking I saw a display full of the Blazer 9mm ammo as advertised. I thought WTH! Mike just told me Academy never received a shipment. I bought some. I then picked up a soft rifle case for my new .22. I asked Mike if he had a Winchester Wildcat I can see to measure my new case, he immediately said "NO". I walked over to the .22's and the first thing I saw was a Wildcat. He has no clue and didn't bother to check. He got the rifle and attempted to disengage the bolt which he was unsuccessful. He didn't see the bolt release. Lol! You can't make this up!! He helped me measure but in our conversation he said "I don't own any firearms" but you're working in the firearm section right? Mike has no clue about anything in the firearm section and should be transferred to another section of the store. Anything but firearms and knives.

Sooo Inplaced an online order for a sterno stove and Bass Pro was the only place that had it at a…read morereasonable price. A friend of mine picked it up and said ya gotta come To this store. I live in FXBG so it's not far but not close. So we went for a field trip. The store has a lot but does have very specific "brands" also they are not inexpensive. Lots of higher quality items and I would choose them over REI if you are serious. The staff was pleasant enough...... the restaurant will be a separate review. Their camping section was hmmmm better than ok but I would shop around and then decide. Better than ok and 4 stars for the helpful staff. The restaurant..... nice atmosphere, clean bathrooms, Elizabeth our waitress was super friendly and engaging. Almost too engaging as she used profanity 3x. One being the "f" word. I know some may argue it's only a word and times are changing but it's tacky. Too bad cause I enjoyed her overall. The food was "ok" my fried fish was over cooked, my friends shrimp was overly battered, nuttin special. We sat near the fireplace because looking at a dirty fish tank at the bar wasn't appetizing. I was disappointed because it is actually a nice place inside a sporting goods store.

I was there 31st-March, with my son to find shoes at this store. I don't normally comment about…read moretrips in stores, but felt the need this time. While their employee was looking for my son's size, turned out the 2 styles he was interested in, didn't have them in 12 for either. When I told my son to take a picture of the info and shoe so he could look later at the online site, your employee laughed and told us... "Not for another 8yrs." And then proceeded to go on a long rant that thanks to the president, everything's messed up and now with this war. Going on and on. I do not come to a store to be lectured about how much an employee hates the president or what he feels the state our country is in and how nothing's going to be right again till the Republicans are gone. I took as much as I could till I finally mentioned, "This is what I voted for". At which he got pissed & huffed away. But not before he said.... Well I better not get reenlisted in this war, or I might take him out myself". This, because in his rant was talking about the president starting the war. Then he walked away, cussing the entire time. Including catching the word `b!+@%`. Though I do not know if that e for me or 'son of' was added first. I did not catch his name, but he was an older man with dark skin and white hair, with not an actual beard, just white stubble, and about to 6'. This was at 10:20am at the 11550 Lakeridge PARKWAY, Ashland store. So many things were wrong with him and this visit. From his ranting about his political views, the 'war' he feels we're in, that the company won't even be getting in any new shoes due to "Everything being closed down", to saying he would murder the president of the United States, to them cussing at/about me as he walked away, but more than loud enough for us both hear. As a note? I don't wear political items, and I will never bring up politics to a complete stranger. So I most definitely did not start him on his tirade. He walked up to us in the shoe department, and very shortly started in. Very disappointed to see such bad character, and vocalizating about killing our president. Not amused at all. Especially as we had to drive 45miles each way just to visit the shop. Will NEVER visit this store again. Especially when I can go to another huge store just like it down the street.

Very poor customer service I purchased a couple of items that came to $300. While at the counter,…read morethe rep said that I should sign up for their app because they'd give me a coupon to use for my first purchase. While I was doing so, he already rang me up. When I asked him to apply the coupon, he said he couldn't because "I already had the shoes on...". Seriously? So, even tho they represent a 60 day return policy, they wouldn't honor that to apply the 15% off coupon. On top of this, when I spoke with Terrell, he became upset when I asked for his manager ( whom I found out from another employee that the managers name was Jamal). When I asked Terrell what his managers name was he said "I have no idea what you're talking about... " and I asked him what he meant by that he said for me to leave his store. I never raised my voice nor was I ever rude to him. I asked him what his managers name was and he said he didn't know. Quite shocking. My first and last purchase from Hibbett.

Hibbett Sports is located at White Oak Mall. I stopped by looking for some new basketball shorts…read more Hibbett Sports has a good selection of apparel, hats, and shoes. The store isn't very big. Customer service was good (the staff was very helpful). If you're in the area, Hibbett Sports is a solid choice.