Bought a car from them a year ago now. was never told the car was in a significant accident. the…read morecar has been to the garage 20 times this year with the issue never being resolved. Originally brought it to Autex who had an un certified staff diagnosing the problem. this has been a constant issue and hasn't gone away since I bought it. $10,000 spent in repairs and Autex was clear that they did not need to provide warranty's in NH. not covered under lemon law due to no factory warranty at purchase. I've brought it to a VW dealer over 10 times and it's been there for 2 weeks because they can't figure out the issue. I would never buy a car from Autex or a used car in NewHampshire period. Consumer protection laws favor the dealer and not consumer, so these dealers cannot be trusted. 2017 Vw Spartwagon with only 40,000 miles when purchased. So far it's been 20,000 of frustration, concerns and thousands of dollars worth of work.

I was shopping around for a new car. I decided on a 2026 CX5. The salesmen were very helpful,…read morefriendly and happy that I was finding my new car. The problem, which I regret, is that I was not thrilled with the color. It was ok. But wasn't dazzled. They did not rush me, in fact, I would have gone forward with the sale, but Camryn said I should think about it and make sure. I should have stayed with him. I ended up by sheer coincidence, at Mcgee Mazda where they had the color I wanted and purchased a car from them. They get NEGATIVE 10 stars. (won't go into details here unless someone asks) I let Autex know that I purchased the car, I felt guilty because they were so nice. I got a text back saying they were sorry they couldn't source out the car I wanted but if I ever needed anything let them know. I was unsure if my being upset with Mcgee was valid, (I was very angry) so I still contacted Autex and asked questions. They were thoughtful and honest with me even though I didn't end up buying a car through them. Mazda Customer care center told me I needed a software update done at the dealership. Since my experience with Mcgee was so bad she made my appointment with Autex. They were fantastic. They told me a lot about all the things my new car could do that I was never told by my salesman. They were just great. next new car is definitely coming from Autex, and I recommend them whole heartedly. I never felt pushed to make a sale, and I feel like they do care about their customers.

I just purchased my fourth vehicle from Noyes Volkswagen. They have a very professional staff! They…read morewere very low pressure and up front through the whole process. My used Audi Q5 was spotless and had a full tank of gas at delivery. If you're looking for a new or used car and don't want to deal with the huge dealership,high pressure atmosphere. You should definitely check out Noyes Volkswagen in Keene.

Made an appointment that was 3 weeks out for a recall and the check was engine light on due to the…read morepurge valve and canister). I already had the code read and spoke with them when I made the appointment about replacing them. I went to pick up my car when it was ready after 5 and a half hours only to be charged 120 dollars (an hour of labor) for them to read the code and tell me exactly what I already knew was wrong. A waste of an entries day and 120 dollars. The customer service is garbage and they are crooks.

Walked into Hyundai of Keene on Saturday 3/21/26 drove away in new Tucson 2026. Chris Chajon with…read moreonly 8 weeks on the job was outstanding. Meet me in the parking lot when I drove in came out and greeted me. Was never pushy took his time and explained everything. Even told me when I was about to drive off any questions or concerns about the vehicle or need help with understanding all the features came back we he would help. Looking to buy new vehicle Chris is the man to see.

I'd like to give a shout out to the service department for always being honest and fair.read more

I bought a used Subaru Outback one year ago and was assured that all was good with the car. Six…read moremonths later, I had to get a new oil pan, struts and brake pads. Then I discovered that the attachment for the roofbar was nofunctional. When I got it inspected, it barely passed due to rust on the frame in spite of it having an undercoat and weekly washes throughout the winter. This dealership is not to be trusted.

I recently went to Subaru Keane because my car slipped into a drain and stitch, and I wanted them…read moreto check it for damage. I suspected that the wiper fluid reservoir had been cracked or punctured because when I went to fill the tank with gas, there was a large pool of blue fluid growing by my front left tire. I thought I had been clear that I was checking for damage specifically related to my accident. An appraiser from GEICO was going to meet them to look at my car. They sent me a list of things, including my front brakes that needed to be fixed, and I assumed that that had to do with damage from my accident since I had just had my rear brakes replaced and my front brakes brushed And cleaned. They apparently were going to do that again maybe everything got dirty from being in the ditch, but they're telling me that this had nothing to do with the damage from the accident. So I wound up with a huge bill and my insurance isn't gonna cover any of it. I'm disappointed. I found the service to be unclear and I'm not sure why my front brakes need to be cleaned again after I just did that about two weeks ago. They also did not replace my reservoir tank and they are assuring me. It is not cracked. I'm not a mechanic, but I am concerned because I watched a puddle grow, and it was bright blue which to me says wiper fluid. I may not return to them again for service. They've always been polite. No disrespect to the workers at Subaru, but I felt I was pretty clear about my reason and my intention for visiting Subaru and a text with a bunch of videos that I don't have time to watch with a long list of repairs did not give me the answers I needed. I'm marking them down not because their work is bad but because when I had an accident and I went to them, they were very unclear with me. And I feel like it got spun back on me because they had sent me video footage, which while teaching I didn't really have time to review.

This dealership contacted my 83 year old mother to sell her a new car she could not afford! That is…read moreelderly abuse!

The service department is awful. We could not get a call or email back but they had the car for…read moreover a month. In the end they denied the warranty, and then over charged us for a diagnostic that we already knew what was wrong. (and gave them the full report) Too bad the person with the brain cells didn't think to deny the warranty we paid for BEFORE they did a second diagnostic and found out the same thing. (and for $100 more) This dealership is rude, and will take your money through dishonest ways. BEWARE! We asked that a recall in which we got a notice for while they had it be taken care of, and they acted like we were crazy and they knew of no such recall. We had to go to Kia Corporate to demand it be fixed.

If you're looking for a sub-par vehicle detailing service Buff N'shine is the place to go. I got…read morethe $325 interior/exterior detail (5 hours). Numerous spots on the exterior were missed. Apparently too much of strain to pop the hood, gas cap door, and trunk. The back seat side panels weren't even touched. An email with photos was sent to the Manager and the Dealership owner without a response from either. Do yourself a favor and take your business elsewhere.

They did a really great job on my very dirty truck! The console, wheel and dash are shining and…read morethe rugs are so clean. This was only a partial clean as I didn't have time for a full detail but I'll definitely back for full service soon.

Good honest mechanic! Moved to Keene last year and was in search of a auto repairer that I could…read moretrust. Joe Boulay was recommended by a long time resident and my initial interactions with him have been very positive. While I know something about cars and do minor repairs/maintenance myself, I'm glad I found Joe Boulay for when the time comes for any major issues with the four cars in my household.

Joe is a great guy to work with. He is honest and has great prices doing quality work. I bring both…read moremy car and my wife's car to him for service.

From dropping off a truck for services to dealing with sales staff when purchasing a new rig…read more... These guys and gals are hands down the best around. I just recently purchased my 2nd truck from Keene Chrysler in a three year period. Both experiences were excellent as I've come to expect from these guys. Brian Zipps is perhaps one of the most knowledgeable salesman you could ask for and he's not your stereo typical pushy car salesman...He's laid back honest and he made the entire experience awesome. Thank you for always going above and beyond, I look forward to giving you folks more business in the future!!

They dropped the ball and did not put an inspection sticker on our Jeep when we had it done. We…read morenoticed it later when a NH State Trooper spotted it. We had to have it redone in order to meet the law. It passed again. I contacted them Saturday and then again this morning and again this afternoon. They did not respond to my questions. They have absolutely poor service and treat their customers like dirt! SHOULD BE NO STAR!