Bought an Amazon gift card that was hacked and torn after purchasing and Nick Bergmann - Manager and Chloe Chavez refused to exchange the damaged card - the Amazon card was hacked and the numbers are unrecognizable and looks like it was fraudulently repackaged as the glue looks reapplied which made the redemption code unrecognizable- lost $100 dollars and Walgreens has now lost a life long customer. They deserve no stars at all read more

Walgreens - As you can see - the redemption number is unrecognizable- $100 bucks down the drain - Drugstores Near Me - Yukon, Oklahoma

This Store is the worst! Gives wrong prescription and charges three times the amount. They have to be stopped. Very rude, unprofessional and slow. Dirty! read more

I was in the store today 7.4.25 getting meds for my granddaughter who lives in Nebraska. Haley in the pharmacy was extremely helpful, and they were very busy. Saved me 70 dollars by having me call my daughter, use GoodRX coupon, etc. She did not have to, could have left me to my own devices, but she took the time to assist this over 60 year old. Well done Haley, and thank you. read more

OMG!!! WHERE do I even began with this walgreens!!! If you want to experience the worst customer service on okc you need to go here . If you want to be treated by the most incapable people in the industry this is the place for you . I do not know how they have any customers. Oh wait because they are open 24hrs is why . Its convenient time for many !! I promise you will be so upset when you leave that you will sware you will never go back. It takes a special group of people to treat customers this bad read more

I called for help with my prescriptions and waited a whole hour on hold before I hung up. Don't send your prescriptions here because they are overwhelmed and understaffed, making your healthcare their last priority. read more

It's ridiculous. I understand if you're understaffed or don't have the hours. But days to fill a prescription? That you have sitting on your shelf? And the times that they don't or they have problems getting insurance to pay or verify, they just don't let you know so you have to call or you have to go up there and put pressure. It's complete bs. read more

Every time that we end up here for a prescription- I swear we will not come back. We spent an hour in the drive thru earlier (inside is not available for pharmacy apparently) only to find out it would not be ready for 2 more hours (it was sent in the night before). The line is very long- we've been in line for 45 minutes. They just have the worst customer service. read more

do not use UPS or FedEx Garth brooks they are the worst, I have ever been to. They're more interested in talking than they are helping you and then when they decide that you put them out to come help you, worst possible place to drop a package for FedEx or UPS ever read more

This establishment claims to be open 24 hours per day, but this is simply not the case. If it were open 24 hours every day, I wouldn't be typing this in the parking lot while hoping that someone will unlock the door so that I don't end up wasting my time and gas trying to obtain something that I very much needed at this hour. If you live in or near Yukon and need something from a 24-hour Walgreens, I would call this place in advance to ensure that you're not going to end up at a deserted store. read more

Horrific customer service over in the pharmacy. I have calling for OVER TWO HOURS. Each time someone picks up and hangs up the phone.

TLDR: If you choose to print photos here, just check them all before you leave. I didn't really appreciate my experience here with printing photos. I had sent in 6 photos to be printed for a gift. I arrived in the morning when they were not busy at all. I stood at the photo desk & they have a button that says "press here for assistance." Well I pressed it... 3 different times and nothing happened. So I walked up to the check out ladies & they came over to help me & laughingly told me the button doesn't work. If that's the case, then just remove the sign please. They handed me my photos & I had purchased them for half off, so the price was good but the quality I received just wasn't what I was expecting. They look fine just a little fuzzy? And the photos were professionally taken. My husband in one printed photo had a black mark near his eye, so I asked them to reprint it. She did & the same thing happened. Somehow on the upload a mark appeared & it wasn't the printer, it was just the digital version. So I asked how to fix it & I got some suggestions with little to no desire to help me out. They offered to photoshop it but I didn't want to risk that. I tried using their kiosk but it took way too long to even try to look up the photo on my phone. So I just left with 5 okay pictures & 1 picture that we'll just laugh at. I'll probably try somewhere else next time or get my own photo printer. read more

there is a sign up that says "closed due to short staffing" but there are 2 young employees who you can see straight ahead from the double doors joking and laughing while I am unable to grab some medicine for my sick infant... short staff more or lazy employees, couldn't tell the differenc.. read more

The amount of wait time on a daily basis for this Walgreens is absurd. It took me so long to pick up my prescription because I don't have time to wait 30+ minutes each time. They are slow. read more

Walgreens - Drive through times are ridiculous. They are slow. - Drugstores Near Me - Yukon, Oklahoma

Super helpful staff. Store is clean. I love that it is a 24 hours in case of emergencies and it is down the street from my house. My particular shout out is to the lady that helped me in the photo area she was able to help me update all of my Walgreens card information and was super friendly about it. I was in and out in less than ten minutes. read more

The manager who worked 7/6 mornin was extremely rude to staff and customers. She acted as if someone made her mad and took it out on everyone around her. Not a good representation of the company read more

It feels like you are sitting in line for HOURS trying to get your prescription. They take FOREVER it is AWFUL!! And if you try to call them you are on hold for sooo long. Terrible read more

We have been here many time after surgery or doctor visits for medication and this is by far the slowest pharmacy I've ever been to. We've wait anywhere from 30 mins to over 3 hours. Waited inside in line for over an hour and then they closed the indoor area with a line of 20 people still. Had to go get in the drive through line for another 1 1/2 hour wait. Living so far away we don't have the luxury of driving back another day. We are going to have to move our prescriptions to another location. As slow and busy as it is You would think this is the only pharmacy in the Yukon/mustang area. read more

For several months I have had trouble getting refills on my Hydrocodone prescription. Because this drug is a narcotic, I have to get a new prescription each month. Insurance requirements do not allow early refills. I requested the refill (on the required day) using the Walgreens app. Within an hour, I received a text stating that my order was ready to pick up. I go through the drive through the next day, and was then told it had not been filled. I asked why, and explained that I had used the app. I was then told I should have come in to request the refill, and then return later to pick it up. What good is the app, when Walgreens either does not receive the refill information, or they ignore it. I am planning on finding an alternative pharmacy. read more

I came here to take passport photos and a woman named Joan seemed irritated when I asked to have passport photos taken. Clearly annoyed with me, she got the camera and told me *not* to smile which I asked why because on the travel.state.gov site under 'Pose and Expression' requirements it clearly states to "Have a neutral facial expression or a natural smile, with both eyes open." Even my current passport photo has me smiling in it. She argued that no expression is how it has to be and for the sake of time, I let it go. I know it's just a passport photo and I was having it taken at a drug store, but the last photo I had (which stays with you for 10 years btw) was hideous haha so I was hoping to have a nicer photo for the next decade. After she took the first photo she was clearly having trouble downloading and adjusting it on the kiosk and had to call for help. The other employee said it was fine so then Joan took it to a computer to crop/edit per the US travel regulations. She printed and then showed me the picture she edited and I was floored. In an attempt to edit out my "flyaways" she ended up cutting out whole chunks of my head and made me look disfigured. Again, I know it's just a passport photo, but I don't think the passport office would even accept this much of an altered photo. I asked if we could redo the editing and she begrudgingly said we have to start over with new photos. This time I tried to slick down my "flyaways" and pull my hair back so she wouldn't try to cut it out again. Overall a terrible experience at this location. It took a very long time and service wasn't great. It also costs $14.99 for the 2 small photos. If you have the time and resources, save yourself the money and take a picture at home instead. read more

Walgreens - a photo at walgreens - Drugstores Near Me - Yukon, Oklahoma

I have never seen a pharmacy ran so bad in my life . You try to call them they don't answer they put on hold forever some times 1to 2 hours. Then you go to Walgreens to see if any one is working and why don't answer there phone they say the same thing no help. I left this Walgreens and never going back. Take my business to Walmart neighborhood store on 66 West read more

The Walgreens in Mustang is only a mile from me but I will drive to Yukon to this Walgreens anytime! The staff is always friendly and helpful and I can get a person on the phone in the pharmacy if needed. read more

I just stood inline to pick up my prescription for 30 minutes because I behind 5 people, finally the lady in front of me was paying for hers, I was last person inline and a tech said you'll have to come back later we are closing, she was really rude, gave no explanation of why or when I should come back. I said I've been waiting 30 minutes and she said sorry and just walked off. Very bad customer service! It would have taken less then a minute to give me my prescription, or at very least a time to come back. read more

Walgreens online ordering is the biggest pain I've ever dealt with. I tried placing an online order for some press on nails that I couldn't find in store, and it showed same day delivery was an option so I chose that. Next thing I know it showed that they didn't have them in stock at the Yukon Walgreens, which I already knew because I went there earlier in the day and they weren't in stock. Don't know why it was trying to ship them from there, then spent 20 minutes on hold trying to cancel my order because cancelling online isn't an option. Finally hung up and called back and someone at the store answered and kindly cancelled my order for me. Later, I tried placing a delivery from another location that had the nails in stock. It was on its way to being delivered and I get a call from a weird number: 1111111111, they asked if I cancelled my order. I told them I cancelled an order earlier today but placed another order that was being delivered. They said okay thanks and cancelled my order that was finally being delivered after all this trouble. I'll never be placing an online order through Walgreens again and advise anyone else against it that is planning to do so. read more

DO NOT, DO NOT use them for COVID testing!!! I had my appointment for the test on Friday early afternoon and needed results by Sunday. The lab did not acknowledge received of my test sample until Monday. Today is Tuesday and the teilt is in, but the website only generates an error message instead of a report. ...no link for getting help and the Frisco, TX pharmacy washes its hands off all responsibility and cant help with anythin. ...aside from that, the results are worthless at this point anyway. I'm glad that Walgreens and the lab made their money. Don't use them! read more

The sad thing is, this place used to be my go to pharmacy. But after multiple experiences of my scripts not getting filled, or being told it would be weeks before they could fill it, I'm done. Staff is rude and uncaring. read more

They always havey medicine done on time if not earlier then I requested to pick up! The car lines can get long sometimes but they are pretty quick for what they have to do per customer! read more

One of the worst places for meds, take the time to drive to CVS and get it. Staff aren't really rude, just inconsistent. Had to drive up twice because the messed up my prescription. read more

This pharmacy is a joke. I travel full time in my RV all over the country and use Walgreens Pharmacy. Went into this Walgreens to have my medications refilled. The incompetent person at pharmacy could not figure out what in the world she was doing. Another employee tried to help her and she began to argue with him. Finally after watching them for a few minutes I just asked for my insurance card and my empty bottles back. I went to the front and asked for the manager. I spoke with Nick about the issue with the pharmacy. Nick had a nonchalant attitude and really didn't care to assist in any way, he never even asked me how he could help in any way. My advice about this Walgreens STAY AWAY. read more

I live down the street from "the other pharmacy" and I drive out of my way to get my prescriptions at this Walgreens. The pharmacy staff is friendly, knowledgeable & prompt. Even when it is super busy, they are always so patient & friendly. I even had a call from someone because my profile had a new medication on it & they wanted to check if everything was going ok. I highly recommend this Walgreens, they know how to make things easy & worth driving by "the other guys". Also Walgreens as a whole is great too, I love the text alerts when prescriptions are ready or delayed. The app is great for easy refills. Keep up the great job! read more

I don't know where to start. I will say I swore off using Walgreens in 2017 when I lovely hometown pharmacy opened up closer to my home. Fast forward to tonight when the flu has attacked our home. I called an hour after waiting on my script to make sure my insurance information was updated. I spoke with a nice pharmacist who updated my information. The flu med prescribed had a manufacturer coupon which would take of $60. When I offered to give him the information, he told me to wait until I picked it up. I wait another 1.5 hours and drive my sick self to Walgreens. The tech who greeted me after waiting for a few minutes told me she didn't have time to enter the coupon. I told her that I had spoke to someone earlier and they instructed me to bring it. She vanished for another 10-15 minutes, waited on another customer and finally comes back to me. Flatly she tells me, "we don't have that drug in stock." WHAT?!? I just spoke with someone only a few hours ago that told me you had it and how much I would be charged. Tonight reminded me why I will do everything humanly possible to never use a Walgreens pharmacy. read more

Last five times I went to pick up prescriptions there was a long line. I've been using this pharmacy for years but it's just getting too busy and crowded now. I tried to use the express pickup where you prepay and then walk right up to the Express pickup counter and grab and go but they were using that window to help regular customers. Another thing is that often they will send me text messages telling me a prescription is ready for pickup and then when I go to pick it up they don't know anything about it. I have also picked up prescriptions based on receiving a text notification,pick up the prescription get home and then get another text telling me another prescription ready for pickup. I don't understand why they just didn't give me both prescriptions while I was there. I complained and they asked me if I would like to have a single day monthly to pick up all my prescriptions. I agree to do that but then they never set it up correctly they never did give me a single day to pick them all up when I asked about it they said they did not know what I was talking about. I moved everything over to another pharmacy. read more

I don't know how or why something is screwed up every time I go here. They lose prescriptions that they put on hold, they say insurance denied it but then the insurance says it's covered, and the lines are always horribly long. I finally transferred to another pharmacy. read more

If I could leave zero stars for a review I would. This store needs an overhaul on their management staff. Tracy is rude, and her lack of compassion is utterly appalling. I walked in earlier this evening to purchase some cough syrup for my husband who is extremely sick, and upon arriving to the cashier, she had to call a manager to the front to deal with my transaction. My state issued drivers license is expired by less than a month (and due to covid, I cannot get it renewed until Feb), so the manager Tracy was called to the front. She was cold and rude about my id (I understand it is protocol), but I had no issues buying dayquil at this SAME LOCATION yesterday. I would've understood if she had just been nice about it. There were other customers behind me that were upset about her tone and even offered to pay for my transaction. She absolutely refused. I left. I returned less than ten minutes later with my husband so he could purchase his cough syrup, and SHE FLAT OUT REFUSED TO SELL IT TO HIM the minute we walked through the door. I am a 30 year old male, and my husband is 36, we do not appreciate being talked to like children. Tracy is an absolute disgrace to the image if your store, and should probably receive some type of sensitivity training, or further her management training. Because her hospitality skills are very poor. We are extremely upset about her lack of compassion and how she handled the situation. Will never return. read more