I did a shop order for Doordash customer and found everything o was looking for without having to get substitute. It's also a clean store with plenty of parking. Will shop here again. read more

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DO NOT RECOMMEND THIS PHARMACY. Or any Yakima Walgreens for that matter. They all act the same. I swear these people have little to no clue what they are doing. And they are rude on top of it. The pharmacist (heavy set brown haired lady, always wears a ponytail, RUDE) has zero patients or compassion to help an elderly woman. I'm sure she made her feel so stupid. It was very sad Pharmacy and its staff are a joke! read more

I was called to tell me my prescription was ready. drove across town, waited more than 45 minutes in line for them to tell me I can't pick it up for 4 more days. the Walmart on the ave in Yakima needs to get it together!! read more

By not telling people that your prescription will be ready today and when I go in the next day and get to the drive up window am told it is not filled and you will need to drive around and go inside and wait. I live out of town and this is not very good for service! Just be honest with people! read more

Pharmacy staff is horrible. Zero customer service skills. Pervasive attitude that they cannot be bothered with customers and customer concerns. staff is "put out" when asked questions to the point of being rude and disrespectful. I do not know when I have encountered worse customer service in my 73 years on planet earth! read more

Went to pick up prescription that I had called in person the day before at around 5pm to confirm was ready. Employee that answered the phone and told me that "it was being worked on right now it'll be ready before we close tonight" I asked are you sure because I really need it I'm sick and need the inhaler" he replied "yes". I went this evening at 530 to pick up because I couldn't make it yesterday night..I waited 30 min in line to get to the window where employee tells me it's not ready still working on it...I explained to her as I explained here the situation and she immediately raised her tone and said " well there's nothing I can do it won't be ready for 15min and " to go around in get back in line" she also made a point to tell me in a condescending tone " 700 other people are waiting too so you'll have to come back" the whole interaction was her rolling her eyes and giving attitude...So I pulled out front and went inside to get her name, was recognized and ignored... meanwhile my inhaler was ready and had been ready while I was at the window..all she had to do was look at the basket on the counter or inquire with pharmacist.it was there the whole time .. So I was being sent away for no reason at all and was argued with and made to feel unimportant and stupid..I will be contacting store manager. read more

So this is a follow up to an earlier post of mine regarding Walgreens. I had previously written about a food item not being allowed to be returned by the store - five minutes after purchasing it. It was popcycles and they were mushy and moldy. I also wrote a review on Walgreens website. I heard from the manager at the Walgreens store and she was kind and friendly and efficiently refunded my money- she said that Walgreens does take returns on food items and that she would have a "teaching moment" with the employee that told me no. This is all I could ask for and I'm grateful to the store manager for correcting an unpleasant situation. Thank you Walgreens! read more

Really friendly and considerate help at the photo counter this afternoon, and appreciated the greetings from the cashier. Thank you.

Walgreens is one of those places that you probably don't go to all that often, but when you do you remember that it's nice to have one around. Case and point, we needed some milk at 9 PM on Christmas Eve. When all other stores were closed, Walgreens comes through! It ended up that there were about 50 other people that needed things last minute, so there was a bit of a line, but hey it's Christmas! Things are a bit more expensive than at a local grocery store, but at the end of the day we are usually coming here at odd times or for last minute stuff, and they tend to accommodate both. Pleasant folks work here and are generally very gracious. Worth your time if you need milk on Christmas Eve, a discounted toy for an upcoming holiday gathering, or offbrand bacon beef jerky (which I've bought here and is quite good). Does Walgreens = Merica? It just might! read more

Walgreens - cars parked in front of the store - Drugstores Near Me - Yakima, Washington

Terribly understaffed, you can never get any help, and the management seems to go through dozens of employees in only a few months. They always seem to get rid of the most helpful ones too. The employees seem overworked and the ones that need accomodations don't seem to be provided for. I'm sure there are various violations of workers' rights going on at this location. There was one temporary employee that was let go by management, but then management lied and said they had quit of their own volition. They fired another employee for "no call, no show" but the employee did call 24 hrs ahead of time, and one of the only good managers left a note for the bad managers, but they didn't read it and blamed the employee, then discouraged him from inquiring about unemployment by telling another lie. This place is sketchy. Do NOT work or shop here! read more

Pharmacy- I am so grateful for this Walgreens pharmacy. My original pharmacy screwed me over so my doctor transferred my script here and unfortunately it was sent in 10 mins before they closed and the pharmacist stayed late just to fill my prescription. She did not have to do that, but she did and I'm so grateful for it! What great customer service and kindness! Thank you, thank you, thank you!!! read more

Photo Dept: third time is not the charm! I went to pick up three photo greeting cards and was told the printer is down. I was told I could re-do the cards at another Walgreens. Nope. This is the third time this printer has been down. It is time-consuming to re-do custom cards and send to another store. Another time, I went to pick up about 7 cards and I was told the printer was down. So I spent over an hour redoing the order which I then picked up at another location. I picked up my order only to find out on the way home that they have given me someone else's card in the bunch and I was missing one! Ugh. Like I said, this is the THIRD time this printer needs fixed. Why don't they call the customer and inform them? It's time to purchase a new printer. I give up. No more business from me. read more

This is a horrible pharmacy. My insurance forced me to change from Costco pharmacy ( Not Preferred) to Walgreens (Preferred). A few days after transferring on the phone I went to pick up my prescription. The lady said they didn't have 90 days' worth so she gave me 5 pills and said she could transfer the rest from another store and it would be ready in one more day. I came back 5 days later and it was still not filled and was now told that they do not transfer from other stores and they didn't know when it would be in. It looks to me that they either lie or don't know what they are doing because I got a different story each time I came in. Also, while talking to the lady across the counter a guy behind me wanted to start a fight because I was holding up the line. I will never go to that store, or any Walgreens for that matter, again. I have since transferred my prescription again. read more

Came to this location for the third time I've used express pay and they always help the people that are in the non express lane. If your going to have an option for people to do the transaction online. I recommend training the clerks to help those in the express line 1st. If it wasn't for this location being the only one that accepts my insurance I would be going to another location. read more

I have been a customer at Wallgreens for around 25 years. I also have got my prescription's filled there. Not always at the same location but the two I have done business with have been close to where I live. The Pharmacy is always there to answer questions and will text me when my prescription is ready. They have drive thru service which is pretty fast especially considering how busy they get . With express pay with the credit card of mine they have on file. The people up front always welcome me with a smile and welcome to Walgreens They have super good sales on all products off and on and you have a Wallgreens card which you earn rewards cash and coupons on merchandise. I currently go to the one on 40th but use to go to the one on 64th and Nob Hill. Both I have never been treated poorly and they are helpful with anything in the store. I absolutely recommend them for all your needs except for fresh produce. Actually if they had them I would probably not even go anywhere else. Oh and they will deliver right to your door. Good clean friendly and fun store. Thanks Walgreens. read more

There should be 2 different sections to review. One for the pharmacy and one for the rest of the store. According to the other reviews if it wasn't for their cosmetics and milk they would be a one star store. We deal mostly with the pharmacy which has gone down hill over the last couple years. Apparently the biggest problem is that they are under staffed in the pharmacy. Long lines and waiting 30 minutes to pick up a prescription that is ready is rediculous. Getting a flu shot is so time consuming. 15 minute wait to get the paperwork you have to fill out which takes less than 1 minute to complete. Then wait for the shot. Another issue is they use different suppliers for same medication, pills all look different for the same exact drug, a bit confusing. read more

Pharmacy is horribly understaffed!! We switched from our other pharmacy thinking since this has drive through it would be easy access. Horrible customer service. We feel bad for the worker bee's that are not being backed up with more employees. We're moving back to our old pharmacy. No drive through but at least when we are told the prescription is ready, it's ready-unlike Walgreens. read more

I normally don't leave bad reviews but this Walgreens pharmacy has been the most awful pharmacy I've ever used. When I first began using them, they continuously denied my prescriptions because my primary care doctor had moved to a different practice. I still had 11 refills and a 12 month active prescription. Even after my doctor's office had called numerous times to have my prescription filled, they still denied me when I would go to pick them up. This spanned over a few months, I made several calls to my doctor and to Walgreens attempting to get my medication. I'd be told they won't fill it, then told they are filling it, then I'd go to pick them up and be told they denied my prescription again. I'm not sure if this was a lack of communication issue or what, but it lead to me having several periods of withdrawal over several months. Yesterday I had surgery. I turned in my prescription for pain medicine at 11am and the pharmacist rolled her eyes at me and said "well this is going to be a several hour ordeal." I was in so much pain that I didn't say anything, just asked them to call me when it was ready. After I left the store, I sat in my car and sobbed. The pain I was in mixed with what this pharmacist said to me made me so emotional. She made me feel like I was this awful burden on her and I was already so fragile from the pain of my surgery. I waited all day but no one called. At 7:30ish pm, I called to check on the prescription and it had not been filled yet. The pharmacist that answered my call was very apologetic (it was a different woman) and told me to come in and she'd have it done. I did not catch her name, but she was very helpful and apologized to me several times. I told her I would be there in 30 minutes, but ended up being there in 10 and she had it ready for me. If not for her, I'm not sure what I would have done. I wish I would have gotten her name because she deserves some recognition for how helpful and kind she was to me. Unfortunately, her helpfulness was not enough to keep me at Walgreens. With all these issues, I won't be going back and will find a different pharmacy and I can't, in good conscience, recommend Walgreens pharmacy to any of my friends. read more

About three maybe four years ago my family loved having walgreens kitty corner from our house not because l they have everything we were looking for, or that they were always the lowest price, but EVERY SINGLE employee in that store was genuinely happy and helpful. As of today (including pharmacy) if you asked me how the employees actually live up to the 'Walgreen standard'....4. No one really cares they say the same generic lines and they seem to before worries about filling their shelves then get up and showing us customers what we were looking for .... Now do not get me wrong I'm in there almost everyday and I see there are FOUR (occasional 5)!!! Two cashiers, and two ppl who stalk shelves... And one cosmetic tech. These 5 ladies have been working there for about 4 years and I wish management would notice these fantastic ladies!!! Thanks ladies!!! read more

Every time that I am in town, and I need some cosmetic items that I had forgotten, I come here. The lady that works the checkout area is so genuinely personable. This store, also, seems to carry more cosmetics items than the other Walgreens where I live. I love this store! read more