My husband and I frequent this location multiple times a week. Even when it's busy it is always a pleasant experience. I guess I hadn't ever been there late at night because what I experienced last night was a horrific representation of your company. It started by a young girl stocking and straightening things around me starting at the face wash, then two of three different areas down the makeup isle. At first I thought it was a customer shuffling around me looking for something. I felt uncomfortable, like I was in the way so i would move to look at something else. Then i realized it was an employee. So when she did it again at the nail care section i turned to her and said, "I am trying to shop and you stocking\organizing things around me is making me uncomfortable." she said, "I'm just trying to stock and clean so I can get outta here!!!!" At that point I had to turn and walk away. I shopped a few more isles and all i heard were the employees who were obnoxiously loud, apparently playing some kind of game because i heard a lady yell "30 second rule!!" Then a woman,Tiffany (according to her name tag) almost ran into me when she came barreling around the corner. I continued to try and shop but the noise level of the children running this store was absolutely ridiculous. So i made my way to the front of the store, passing two boys (samuel/sam/samone and axel) who were standing at the photo center taking turns banging/drumming on the counter. I made it just in front of the candy isle when i turned around and glared at them because they were continuing to loudly bang on the counter. I needed something down the candy isle. I was about 3/4 down the isle when I see someone out of my peripheral coming down the isle. I turn around when i hear another banging/thumping sound and who do i see standing in the isle, Sam/samuel/samone (Sam something), who has what appears to have a Tupperware container of some kind in hand. He then begins to hit the top of the container all while staring me right in the eyes. He was staring me up and down!!! I immediately felt intimated and nervous. So i waited for him to leave the isle, forgot the candy and headed to check out. When I mentioned something to the very friendly cashier (I can't remember her name) about the young girl who was stocking the shelves about how rude and inconsiderate she was, she said "that doesn't surprise me. She just left. These kids get away with a lot around here." i knew then that I needed to speak to someone else about the rest of my experience, but I didn't feel comfortable going back thru the store to find a manager. The cashier sincerely apologized for my experience and I left the store. When I got home I immediately called the store and asked for the manager who happened to answer the phone. Keith who i learned was the overnight manager had just gotten to the store. I told him everything that happened and he too said, "I am so sorry but really that doesn't surprise me!" Keith was awesome!!! Apologized profusely but continued to admit that he was not shocked. I asked who the MOD was for that shift and he said Tiffany... Oh really, the woman that about ran into me because she was hurrying around a corner to fast while playing some type of game. Nice... I was recently in an auto\pedestrian accident and am in a walking boot and have a fractured back. Her carelessness and child play through your store could have caused insult to injury had she ran into me. Keith advised me that he would talk with the general manager Adam about my experience that night. Keith is super nice guy who sounds like he is at his wits end with out-of-control employees and a manager who allows and even encourages such behavior. A wild, reckless, loud, and inconsiderate staff was working your store last night. Not to mention the employee who tried to intimidate me. i hope that your cameras were rolling so you can corroborate my story! I won't be back read more