One of the things that motivates me to review on Yelp is being able to highlight amazing small…read morebusinesses in the area, and Gibson's is one of those small businesses that I have nothing but pure pleasure bring to the world's attention. Gibson's is an independent pharmacy located in a strip mall across from Fashion Place. Walking inside, you're greeted with an open, clean, and comfortable space that feels cozy and welcoming. If soda bars were still in vogue for pharmacies, one wouldn't feel out of place here. The staff is friendly with excellent customer service skills. Anyone who reads my reviews regularly knows that my primary focus is on customer service; everything else is secondary. The pharmacists genuinely seem to care about the people who walk in that door with a compassion that is often missing in larger pharmacies. To those who need the pharmacy once every year or so may not care so much where they get their medications. I know that it didn't matter to me until a few years ago when my life changed unexpectedly through no fault of my own. I was healthy and took great care of myself; chronic conditions through injury or illness never crossed my mind, nor did have any clue that it was possible for one person to be sensitive to so many different types of medications, fillers, brands, and even have issues with absorbing certain vitamins. Dealing with such a thing has been more frustrating, embarrassing, and draining than I have the ability to express. This is important for my review because the staff have been very patient and caring as I bring these special needs with me through my transfer to their business. Chris and Char have especially impressed me with their kindness in making sure I'm taken care of. In a world where people (especially the elderly, chronically sick, and those dealing with chronic pain from injuries) are processed through a conveyor belt-like situation--just another money making product for pharmaceutical companies--this is not only refreshing, but brings real feelings of gratitude that could never adequately be explained in words to someone who has never been in that situation. Gibson's does their best to keep prices low for their customers. I was surprised the first time I picked up a medication just how much cheaper it was than my last pharmacy. Of course, every prescription will be different, but that was my experience. Another plus is that Gibson's is a compounding pharmacy, which means they can hand make prescriptions without certain fillers/dyes/etc., create a liquid version of a medication, and take care of bio-identical hormones for better absorption. Other things to note: a very comfortable waiting area for patients, adequate parking and spaces close to the door, and conveniently close to the freeway. They also deliver (for FREE), do immunizations, can test for flu/strep, consult for medicare open enrollment, and offer a medication sync program to help patients get all their medications filled on the same day of the month (which I know that I am personally interested in!). There is a trade-off when you support an independent pharmacy. It isn't 'conveniently' located inside of a grocery store or a big-box retailer where one can do a 'one stop shop', and you don't get 'loyalty points' for whatever store it might be in. They also have less over the counter items to choose from than a big corporate pharmacy might, though they still have a nice little selection. Some other things to keep in mind are that they are not open late into the night and are closed Sundays. Pharmacies do not all have the same distributors, so if you have special pharmaceutical needs, this is something you would want to check first. Lastly, and this is more of a general consideration in changing pharmacies: there are middle-men called Pharmacy Benefit Managers (PBM for short--I recommend reading up on this) connected with your insurance that have a large influence on what brands and prices you get. If you change pharmacies, you may get a different brand with the lower price. Some people don't care, while others are more particular, but it's worth mentioning on any pharmacy review. Humans are creatures of habit, and we will stick with something we know even if there is something that could be better. That was me. I wish I would have done this sooner. Besides everything else I've written about here, I love that I'm supporting a small, local business; which, in turn, supports the community, and keeps prices low in general through competition. As you can see, I'm very happy with my decision to move my business to Gibson's. My experience in the 'Medical Industrial Complex' has made me realize how important it is to seek care outside of that chugging machine, if possible. When you support an independent pharmacy, your business actually means something to them and you're not just a number. Why not see the difference yourself?

My rating is due partly to a very recent handling of my business, but there is a much bigger…read morepicture so I am not going to begin with the most recent, which certainly was a catalyst to write this.I realize this may affect my relationship with this business, if it can be called that. Just out of convenience, Gibson is also a "compounding" pharmacy.I hope not, but if it does, so be it. Let me also as someone who practiced law over 35 years as a Plaintiffs in employment and labor, and politically and philosophically I in those ways naturally at odds with Walmart as oligopoly and the Walton family as multi billionaires.The current heirs worth billions have never worked a day in their lives and pay no taxes. So, why do I shop there? It is not just cheaper prices. My wife really likes people working, checkers, most of whom are probably immigrants. And also the pharmacy. Everyone believes the stereotypes that big multistage stores are distant and impersonal but cheaper prices driving the poor local businesses into bankruptcy. (I also practiced bankruptcy law for many years.) But, the local business were your neighbors, would recognize you, treat you special, make you feel your business is wanted. You can see where I am going with this. I can only speak to the Walmart Pharmacy on Foothill Drive in Salt Lake City. The head pharmacist and other workers know both my wife and I and call by our first name, they have called us personally about vaccinations and given me information and print out of medicine without my even asking. I have been doing business with Walmart Pharmacy for about 3 or 4 years so maybe about a year or less than with Gibson's. I only go there for the filling one prescription because it was relatively new as to be prescribed and my health care provider recommended it. (Let me be perfectly clear. I do not think for a second that my physician is getting back or anything improper about her relationship with Gibson's.) I cannot say and I am not going to check but I am sure I have been doing business with Gibson's, the local family ownedmUtah business, for over two years. It may be close to three. The vast majority of workers treat me continuously as an unknown and complete stranger. Maybe I should expect that. But, after several months, some of the pharmacists behind the counter look at me as to recognize me and never say a word to me when I come in unless I go out of my way to smile and give them a big "Hello," which earns me a grudging acknowledgement. They have been continuously cold and unfriendly to me. I was in there one time and a fellow I assume is a head pharmacist and who ignores me went out of his way when a middle aged woman came in, maybe a neighbor or somebody who goes to the same Church. That makes a big difference in Utah. What happened recently is I understood for a long time, several months, I could renew my prescription on the 15th of each month as allowed by the insurance company. In June, I let it slide for over a week for several personal reasons. This month, July, I called and renewed my prescription religiously on July 15th. Two days later, I had to call back having not received a text from Gibson's that my prescription was ready to be picked up. I was informed the insurance company had placed a "hold" on my prescription as they had without warning changed the date I could renew as I waited to a later date in June. I do not blame Gibson's that they could not provide me with my prescription during the hold, but they could have easily prepared it. Now, here is where the problem occurred and the continuing delay. It worked out that the hold lasted I believe until July 23rd. The 24th of July was a state holiday so they were not open. They were open July 25. Nothing was done to fill my prescription until Monday, July 28th and it was not ready to be picked up until late yesterday, July 29. They could have easily foreseen that the holiday was coming up plus the weekend so I was facing an unnecessary delay unless they gave me some consideration. Maybe I Am asking to be treated special but that is the difference between a business that gets 5 stars and one that gets 1 or 2. Factor in how they have treated me so coldly over the course of my "relationship" with them.

Great product selection, phenomenal service, great price! So kind over the phone to confirm they…read morehad what I needed. Wide selection. Highly recommend.

I Love This Pharmacy . The Best in SLC. It has so many fun items. The Staff are so Friendly and…read morehelpful

Fantastic pharmacy! Incredibly helpful, knowledgeable and patient! Thank you for your incredible…read moreservice!

Provides good product. But trying to pickup my prescription is challenging. They close at 6pm which…read moreis very inconvenient. There have been multiple times that after leaving work, driving in rush hour traffic, and trying to make it there before it closes at 6pm, that I arrive at 6:05 and they are closed. So then I have to do the whole thing again the next day.

I had the opportunity to be here twice in one week... I forgot to pick up my prescription the night…read morebefore and I needed it for a 9 AM appointment but South Valley compounding pharmacy did not open till nine so I pulled into the drive thru at 8:35 AM planning on waiting for 25 minutes, but much to my surprise the pharmacist opened the window and help me get my prescription so I could make my appointment on time! Who does that? They were so helpful! Plus, with your receipt, you get $1 off at Roxberry next door! I felt like I hit the jackpot yesterday!!!

We have used this pharmacy for several years, and have always had a positive experience. Their…read moreprices are reasonable. Several times they have gone out of their way to accommodate special requests for me. They all seem to work well together as a team, which helps to move customers through efficiently, yet kindly. The first time I went into the building, I was surprised that the pharmacy doesn't sell much in in the way of retail goods. I think this helps them focus on filling prescriptions for their customers and reducing wait times. I highly recommend SVCP.

My doctor is in the same building so there is no where more convenient than them. They are so fast…read moreand friendly. The prices are equal to or lower than most all other big box stores with pharmacies. If your in the area needing a prescription filled give them a try you won't be sorry. They also have a real good selection of drug store items, cold drinks on fountain and bottles. They are closed on Sunday though.

I posted originally on another review board and I believe they have attempted to have my review…read moretaken down even though it is completely accurate. So I'm going to do my best to get the word out there. I live 45 minutes away from this pharmacy but the doctors office refused to listen to me that there was a compounding pharmacy 5 minutes from my house and that these guys were the only ones who could do it. So when I arrived they told me I had to wait 15 minutes for them to get the prescription ready even though they've had it for a full 24 hours. In response to that they later claimed in response to my review that they needed more information, this was completely inaccurate as they didn't ask me for any information other than my name. I was not even asked for an insurance card, when I offered, it I was told this was not covered by insurance. I have no doubt these guys are giving kickbacks to the doctors here. The claim by the doctor that you are the ONLY compounding pharmacy capable of this prescription is too fishy for me to believe that there aren't kickbacks happening.

This Smith's Pharmacy location is impressively bad. They cancel prescription refills without any…read morenotification or explanation. If it's an insurance issue, fine. But having prescriptions quietly disappear from your account with zero communication is unacceptable. Calling to ask what happened is an adventure in itself. Expect dismissive, rude behavior from pharmacists who seem irritated that you dare to even ask. Somehow, that same attitude extends to doctors as well. When my physician called on my behalf, she was treated with the same condescension, including suggestions that they knew my treatment plan better than she did. The kicker? When I finally transferred my prescriptions, the new pharmacist knew exactly which pharmacy I was leaving... and exactly why. This isn't a one-off mistake. It is a pattern. Do yourself a favor and take your prescriptions elsewhere.

I Requested a specific balloon for my kid and the florist gal went above and beyond to get it in…read moreand call me so I could come by. She is always so kind to us! Olivia is always a super cheerful gal at the checkout area! Thanks for hiring such friendly folks. Also the remodel is looking so good!

Great cash prices! They are much (like 50%) cheaper than using my insurance for certain…read moremedications. With a call they are quick to fill. They'll also ship for free! They specialize in dermatology so they don't carry such a wide selection of RX. Cute gift shop too, would be great place to stop for filling a gift basket for women and babies.

This drug store is the cutest! Anytime my mom and I have a prescription to pick up here we both…read morewant to go to see this cute store. The pharmacy has always been very quick and helpful. The workers are very kind! Inside they have the cutest store for you to browse while you wait too. Lots of cute things for gifts, candy, holidays, your house, & more!

I was looking for a new pharmacy and got recommended to the medicine center, They matched prices…read moreand was so much cheaper than my old pharmacy, so I have only been here 3-4 times and she greeted me by my name! They are fast and great at what they do. I would recommend this place to everyone!

Always friendly. This is the mom & pop pharmacy of the neighborhood. On top of being very sweet the…read morestaff are always attentive and knowledgeable. I love the selection of vitamins and other healthy products. And they have lots of great gift ideas.