21 minutes on hold to get the pharmacy to answer the phone. Had to check the stock as the other Walgreens were out of it. Thought the store had closed! Big brass at Walgreens wonders why they are losing customers. Guess the corporate office does not have mirrors. Give the stores the help they need to provide customer service. The customers will come back. read more

I went to this Walgreens sone weeks ago, and because of my experience at the pharmacy drive-thru, I'm changing my rating from "low" to a five star. They really have made improvements after a long "dry spell." Prompt, effective service. The employee was very helpful. They also do a good job answering phones.They've got my business. read more

This is definitely one of the oldest, dirtiest, and overall WORST Walgreens store in the area. First, the staff aren't kind and friendly like other pharmacies. .A few just ignored me, and the cashier didn't say a thing. Nothing. Literally, I said "Hello" and them: nothing. How rude! Anyway, for the store. It's not very clean and for that matter, very old and not updated like every other Walgreens store. Additionally, the store was out of a few key products I was looking for, and a lot of them weren't on sale. I just visited the nearby Randolph Walgreen's recently, and had an amazing experience (that store being updated and much cleaner). Overall, the WORST Walgreens I've been to yet. Not a place I'd return. I guess the CVS across the street is a LITTLE bit better, still not a comparison to my local pharmacies though. Disappointed. Two star. read more

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12.30 WOW Walgreens in whom we trust. Who promises to be a pharmacy and a store, our community drug store, that serves our needs doesn't offer sanitation wipes, disinfectant spray or gel either at the front entrance or at the pharmacy counter!!! National emergency and all precautions must be taken to insure citizens stay healthy. This is inexcusable. Called corporate of course they are closed on weekends. A pandemic and the leading drugstore in the country doesn't have a basic customer service person on weekends. What's that cost for a couple of people on the weekend in a National Emergency. They should have a 24/7 hotline! Regional manager's head should roll! Even if a manager needs to drive to another Walgreens or ask staff if anyone has extra or post at the door that anyone who has extra volunteer it for the public good. Lives depend on it. Going to check other Walgreens in the area. Call first. Do not go into stores that don't care about your health and safety!! #Wethinksnot Also Canton and Foxboro out Norwood said at the time they did. I suggest use the drive through for meds and for anything else use delivery. read more

arrived for covid test to sign saying phone not working please reschedule.. no phone call or email advising me causing me to lose a day on testing for travel and likely costing me a flight.. avoid like the plague.. obv given the 1 star rating for this pharmacy walgreens doesnt care about thier service of competence of employees at this location.. 1 star seriously.. for a pharmacy. amazing. read more

Previously gave card credit card # Had to change credit card # for account Busy professional Live 300 miles away from frail 91 year old Mom They now cannot take over phone. Several efforts to enter into website, and told med would be delivered Home care nurse informed today that credit card info still not seen, Mom still without needed antibiotic Several more calls, still no resolution read more

The worst Walgreens and pharmacy I've ever been to. I had a prescription transferred over from my main Walgreens (which I love) just on an urgent one time basis since I was late picking it up and my main place was closing. I called to order the prescription in at this Stoughton one and was on hold on 5 different phone calls for 20mins each where no one picked up. So I decided to go to the store and confronted the person behind the counter. I asked her if her phones weren't working to which she responded with a very long delay and said a long "yes". I said "so y'all are just ignoring your phones" and she said "umm yeah sort of". Enough said. read more

Help was pleasant. Arrived at 8am and it took over an hour to get a flu and shingles shot. So if you got the time it works. Don't know how long it would take if you came when the store is actually busy read more

Pharmacy is really bad in Walgreens. They never are ready on time, they mess up quantities and so on. Just don't go there. They deserve to loose its business. read more

Some of the pharmacist assistants are very courteous and accommodating and some think they're God's gift. Glad I buy my prescriptions through mail order service now. read more

Pharmacy staff is usually upbeat and friendly. A unusually long waiting time at the drive thru window is the only reason for awarding 4 stars instead of 5. read more

this is worsed walgreens rude poor service phone automatic system never get my order right .long waits just to pick up

Double charged me for photos (online and in person) and staff was unprofessional in their handling of the situation. I will not be returning to this store. read more

Ugh horrible service and most of the time they have nothing in stick I need !!! They need to hire a new manager and new cashiers that have less attitude!! read more

Dropped photos off to be developed September 2018, never got a call or an email about them being developed. Received a call April 2019 that they were in a misc pile and were to going to be thrown out. I had called a few times prior to April checking if they were ready, and everyone told me no. I do NOT recommend getting your photos developed here. read more

Beyond inferior customer service. Both my father and mother use this pharmacy only because it's close to their house and every time they go in to pick up prescriptions the clerks do Not even acknowledge that they are there or that there would be a wait and when they finally do acknowledge them it takes over 40 minutes to get a prescription filled that had been called far in advance. Recently I called in for my mother's prescription and after waiting on hold for over 30 minutes someone answered said hold on a minute and hung up...unacceptable!!! They need to hire friendly and more competent staff. read more

This pharmacy is the worst ever. We've been going here for many years but no longer. They leave messages that the rx is ready but I get there and they don't know why I got a call cuz it's not ready! So frustrating. And no satisfaction when you tell them you're not satisfied with their service. Oh well. They're understaffed they say. That's not my problem. They're rude and act like they could care less. read more

Our prescription are on auto refill. They never call when their ready. Or they call and say something's ready that was never ordered. Pharmacy needs a complete overhaul. We'll be using a new place soon since I can't afford to drive there 3 or 4 times to pick up 1 script. Shame on you walgreens. read more

This one star review is for the pharmacy department only, and the 1 star is being extremely generous. The only reason I even deal with them is because my elderly mother has her prescriptions there and she speaks little English. The pharmacists and the the staff are rude and have no clue what they're doing. If there is a problem with a prescription or insurance they never call I always have to go on their website and check on the status of a prescription then I have to call them and that means having to deal with them on the phone, which 99.99% of the time is truly unpleasant. Plus it's a revolving door of people there. I have long since switched my own prescriptions to CVS across the street and I couldn't be happier. After today's issue I have started the process of switching my mother's too, plus CVS has a great incentive that for every tenth prescription refilled they give you $5 extra care bucks that can be used on anything in the store even sale items. Do yourself a favor and stay away from this pharmacy read more