Never enough help in paharmacy. One person handling inside and drive through. This is the worst Walgreens I have ever had to deal with read more

The staff are disrespectful and the place in understaffed ..................................................................................................................... read more

They've really stepped things up there in the last month or so. Hired new people, no waits. Prescriptions filled Immediately. Things are humming now. Give them a second chance! read more

Every time I go I get a different story. They give a date for pick up of my Rx and it is never ready when they say. They don't fill the Rx correctly. No one in the pharmacy is competent. Not to mention the long lines and no one in the pharmacy every answers the phone. read more

The staff are fabulous wonderful people but the pharmacy is understaffed .snd on line check ins are ineffective

They get a 0 every time I get a script filled there is an issue. I have never dealt with a worse pharmacy. I will be transferring my scripts out of here going forward. read more

The pharmacy is the worst one ever. The main pharmacist Jasmine I believe her name is, will hang up on you over the phone constantly and vehemently deny it was her when you call her out on it in store. Her staff takes after her and is just as nasty, disrespectful and unwilling to help or even do their jobs. They made a mistake and canceled one of my prescriptions and blamed it on the doctor who called it in. I had emails from the Doctor and she refused to look at them out of complete embarrassment and unwillingness to own up to her mistake. I then sat there with my 1 year old for 4 hours while they shut the gate and went to lunch. I'm telling you people, this woman is a miserable waste of flesh and I hated every minute of talking to her. If you know her, you know who I'm talking about. - John Eger ( Seq Girt ) read more

I wouldn't normally give a review for a Walgreens, but they were incredibly helpful with my FedEx drop off. I had some logistical issues which were easily taken care of, and I called back to ask to have something written on my box that was needed and they did so happily. Excellent customer service read more

This Walgreens never answers their phone. Walked in for a flu shot and told me it was appointment only. The pharmacy was empty. Went over to Walgreens in Point and ask for a flu shot and they said sure no problem. My daughter's doctor sent them a prescription, 3 hours later still no text it was ready. Called Walgreens in Point to fill prescription and it was ready in 45 minutes. read more

Walgreens Spring Lake is the worse pharmacy and store. Long lines, zero customer service or care. Now and then there's someone nice and I think they want to improve but the person quits and it's back to horrible. The Walgreens in neighboring towns much better. read more

If I could give no stars that would be more like it. I won't bore you with the details but the pharmacy is a joke. They are rude, unprofessional, they lie and are lazy. Do yourself a favor if you want your sanity don't go here ever for a prescription. read more

PATTY THE GM IS THE BEST THING THIS WALGREENS HAS GOING ON!!!!! DONT WASTE YOUR TIME AT THIS PHARMACY!!!! Howard (the pharmacist) COMPLETELY UNPROFESSIONAL, slamming doors and screaming for Patty to come to his rescue after i told Christine S and Howard how horrible, rude, and unprofessional they are. ACKNOWLEDGE YOUR CUSTOMERS!!! Oh and in case you didn't know, the drive through is for CONVENIENCE (per Howard) CONVENIENCE FOR WHO HOWARD?????? Definitely not the customer. Your pharmacy staff SUCKS!!!! Ps- Patty (the GM) REALLY took care of me. Corporate and the surrounding walgreens are all aware of the "Howard problem" at this pharmacy. (Which is THEIR QUOTE, not mine!!!!!) Hopefully they remove the problems!!!!!!! read more

This pharmacy is always understaffed. It is a terrible experience dealing with them. Even though it is inconvenient I need to switch over to another pharmacy. read more

The worst pharmacy. Do yourself a favor and send your prescriptions to any other Walgreens in the area. Even if It is the closest to home, it is not worth the headache. They need more staff and support for the volume of customers they receive. read more

This pharmacy is not only slow, but the customer service is terrible. The staff couldn't be less helpful, especially the pharmacist who is extremely rude. I highly recommend using another pharmacy, especially for medications. read more

Denise took forever to ring up 2 people that had 3 items max. I waited for 15 minutes. Finally I asked if I could grab an item or 2 from a box half opened next to the registers that said "RUSH TO FLOOR"(have been sitting there for 3 days now). She said "NO" with an aggressive voice, asked what box I was talking about then said I cant go thru any boxes without a manager. I asked if a manager was present and she said "I am the manager" then walked off and told me the head manager will be here monday. RUDE woman. I called to ask for her name and she yelled at me that she doesn't have to give me her name and hung up. Worst experience with Denise. read more

The Pharmacy is the most understaffed, disorganized pharmacy I have ever been to. Waited more than 25 minutes at their Drive Thru 't with One car ahead of me. When I finally came up they ignored me and wouldn't answer the buzzer. The Pharmacy tech looked at me and ignored me for 15 more minutes...just would not respond! I called the store while I was waiting and was on hold for 1o minute and left! What a Rude, Unprofessional staff! This was from 6:00 PM until 6:40 PM...well within the normal hours that the pharmacy is open. Don't think of using their drive through for Prescription Pick-up unless you are prepared to wait at least 30 minutes and are ready to be treated discourteously. Tried calling the pharmacy manager the next day to see what the issue was but they wouldn't 't take my call. read more

Terrible service. How do u have a long line and one cashier who also is answering phones. This is the worst Wallgreens. Last time here for me!!!! read more

Grumpiest lady at the register. Her badge was the other way or I would say her name. She had grey hair and god forbid she smiled, sorry I had said the place thing covering half the register was difficult to place The stuff up for her to ring up. She looked at me like I had 4 eyes and with her mean smirk said it's for her protection. I mean maybe I shouldn't of said that but seriously.. she put me in a bad mood. She seemed bothered by everything. Bah humbug read more

After being a loyal customer for over five years, I'd decided never to have anything to do with Walgreens again. I can't tell you the frustrations I witnessed with the inefficiencies and unprofessionalism at the pharmacy station due to lingering lines and understaffed employees the minute you walked there. However, my issue was when I called the office one Friday morning to know if my refill was ready for pick up, and the pharmacist relayed she was working on it, so I waited to obtain it later in the afternoon. When I finally arrived, the desk receptionist told me the refill wouldn't be ready until Monday because the necessary ingredients weren't available in their facility. Wouldn't it be sensible if the pharmacy could make a phone call or send an email text, letting me know to come in on Monday instead of the inconvenience of me going to the store for nothing? I'm DONE with Walgreens, and it blindsides me that customers continue to go to this retail store. Not only is loyalty at an all-time low, judging by the apathetic employees, but the high prices are astoundingly unaffordable. I have a premonition that the location in Route 35 someday will cease to exist. GOOD RIDDANCE, Walgreens. read more

Do not come here for fast same-day photos. I ordered 5 pictures and they were expected to be ready by 3:55 which gives them over an hour to walk 10 feet to the photo center to press a button. I called a half hour after the expected time and was rudely spoken to by the cashier claiming they are "busy" and she'll try to get to it at some point. It's Walgreens...how busy could it possibly be that you can't do your job fully read more

I have never experienced such gross incompetence. Month after month I call in my prescription and without fail it is not ready. There is always some lame excuse and never once an apology or improvement. Well I am finished giving this chain my money. CVS Manasquan here I come! read more

I have been a Happy Customer, of the The Walgreens Pharmacy, at present and also when it was A Rite Aid Chain. The Staff is very helpful , and I rarely , if ever , have an issue with a new prescription or refill. The entire store is clean , orderly , and the employees are pleasant and eager to help . Christine, is one of staff members , and has been a employee from all 3 Chains, Christine is Stellar! She knows all the product lines , photo developing , and is always a helpful and cheerful cashier. I truly appreciated Walgreens and their staff , during a time in all our lives , that was unprecedented! The Pandemic, has made me never again , take the simple, daily activities for granted . Walgreens was there for our community . It was stressful to just even venture out of our homes ! Shopping at Walgreens to purchase a few groceries , my medications and essentials was the highlight of my day! Just seeing a few smiling employees, was worth its weight in Gold! Thank you to the Entire Staff at Walgreens, for showing up everyday and keeping us safe! It is truly appreciated by one Grateful Shopper ! You are All ESSENTIAL!!!!! Julie Nolan read more

Pharmacy service is nonexistent. 40 minutes wait in a drive-through window. Customer service is terrible.

HANDS DOWN THE WORST CUSTOMER SERVICE BOTH AT THE STORE LEVEL AND CORPORATE LEVEL. You can't get a prescription fill as they are always out of stock, i called for a week straight and got put on hold 10 and 15 minutes at a time, then called corporate and got the same BS. DO NOT BOTH VISITING THIS LOCATION ... I was told by the staff don't know what to tell you we are short-staffed and go ahead and call corporate to complain, maybe they'll do something. We are overworked!!! read more

I had made an on-line appointment for a 6pm flu shot and received confirmation. When I arrived at the store's pharmacy counter, I was informed that they would not give any flu shots after 6. It upsets me that the pharmacist at the Spring Lake Walgreens does not honor appointments. read more

We go to cold ax pharmacy in wall never a wait, most of the time they fill your prescription while you wait.