I can finally change my ratings for the photo department only. I no longer get my prescriptions here, thank goodness! Was in the area and needed some photo's printed quickly. Walked in and was greeted by an amazing employee Drew. He helped me get my photo situation under control as my iPhone was acting stupid. He is extremely knowledgeable and patient. Drew was helping numerous patrons and never skipped a beat helping me as well. He printed out my photo's and I was on my way to my next mission. Kudos to Drew! Much appreciated kind sir. Plenty of ample parking. #ShermanTexas #GraysonCounty read more

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Will never shop here again. Rudest cashier ever. I can't believe they let this woman deal with customers. She is obviously a miserable person who thrives on making others miserable. read more

I placed three separate prescriptions in to fill. They told me to come back in two and half hours. Now they are saying another 15 min. Very slow and not customer oriented. I need the prescriptions because I am sick! I will never use my pharmacy again! read more

I hate this pharmacy. Sat in the drive-thru for 20 minutes. I know because I timed it. it's like this more often than not! When my Medicare part C renews I'm going back to Walmart Denison read more

Place was clean. I just stopped by to use the restroom though. When i walked over to the bathroom, there was a sign that said "Restroom available upon request" so i went to go find an employee. I came across Gerri, and said "excuse me, who can i get permission to use the bathroom from?" She looked me up and down and said "No, you just go in." Pretty rude if you ask me. read more

I had a prescription for adderal for 4 years, I've never had an issue with using Good RX recommendation by my doctor in DFW.... this location Tells me they don't accept Good RX for adderal but they do for everything else.... so 60$ at walgreens... 30$ at Costco and they want me to pay 260$ because they won't accept it. I never complain or review.... but this location can pound sand. I'll drive 45 miles to not deal with that. read more

I received a $50 gift card to review my experience with Walgreens Photo Center. The following is what happened when I tried to use that $50... I first went to my local Walgreens (Sherman, TX) to use a kiosk in their photo department. The employee on duty said that I had to design gifts online and have them shipped to me. No problem - I went back to work and with the last 30 minutes of my lunch break, designed my gifts and prepared to check out. Once on the payment page, I was unable to use the gift card because it wasn't a "W-Photo Gift Card". I spent the next 45 minutes on the phone with three different Walgreens customer service representatives (via three different phone numbers). The last representative hung up on me before I could even explain the problem. Once I called back, I spent another 15 minutes on hold and decided to hang up. I had work to do and couldn't sit there all day long. And by the way, not one of them had a solution to my problem. After work, I drove back to my local Walgreens and decided to try the kiosk on my own. I spent 20 minutes designing a stationery set - then when I landed on the payment page, I was once again told I couldn't use the gift card I had, that I needed a "W-Photo Gift Card". Okay, I'll just buy two of the "W-Photo Gift Cards" with my regular gift card. No such luck - the manager on duty said I couldn't buy a gift card with a gift card. EVEN THOUGH these are two different types of gift cards (one has a PIN and the other doesn't), I had to use cash, check or charge. He offered no solution, no apologies, just a rude "oh, well!" I've decided that I could sell the regular gift card and use that money to buy two "W-Photo Gift Cards", but this is an incredibly absurd amount of work for a review. Not to mention the time, miles and gas that I'm wasting. read more

thought I was picking up 90 supply of my insulin.... was given a 30 day supply due to insurance issues. not once did anybody say that it was only a 30 day supply for 3 times what I pay at other locations. Had I been informed before I paid them I could've my time and money. They definitely need to improve their communication with their customers. If you try to call them regarding a prescription you will be placed on hold, then your call will be answered by a call center somewhere else and if you actually need to talk to your pharmacist you will have to be put on hold again until they can answer the phone at the actual location. Very Disappointed read more

This pharmacy is the absolute worst. Scheduled ahead for my covid booster and flu vaccine. Waiting over 40min and counting... takes forever for RX pickups, staff are unhelpful. Time to find a new pharmacy. read more

Worse Walgreens I have been to they are slow and take forever through drive thru but can go inside and get meds filled. Went to pic of meds that were called in yesterday 10/15 they told me it was still pending on insurance I said it's been 24hrs for it pending then all of a sudden the pill went through. read more

This is the worst and worst retail store I've ever seen！none of them！ I just ask cashier about check for more item I wanna buy, she said I don't know even I don't know pick up, I was tell her pick up and told her my name....supervisor if know that they Have to training you worker! read more

3 hours for a covid test. Ridiculous 7 cars in front of me took 3 hours to get through. CVS is a much better option. It's so hard to understand understaffing for the holidays it's either pure ineptitude or being cheap on Walgreens part. read more

We called in a pharmacy order at 11:00am in advance time. And we arrive there at 4:00pm and they say it's still not done and for me to go inside to wait for it. They rudely claimed they were "too busy", what the actual heck. Do not recommend at all. Not friendly nor fast whatsoever. read more

Every time I go to the drive thru we always have to wait 30-40 minutes . this is my companies choice of where I have to fill my prescriptions. I wish they would change this happens every time and the only thing is I say we're shorthanded well if they are shorthanded they need to hire people. This evening i went I was the first person in the drive thru no one before me or after me waited 30 minutes go figure. read more

A lot of bargains to be found. They always have amazing sales in Beauty and everywhere else in the store. Plus if you have a Walgreen's reward card you get points for a lot of the items you buy and you eventually get 'cash back' coupons that allow you to get other things in the store! I have always received pretty friendly service here from the cashiers. I love the quality and vast array of items they carry.They have a rebox outside so it's a great place to get a movie and get some delicious cheap snacks at too,better than dealing with the Walmart or Kroger crowd to use the redbox. A lot of things here a priced pretty well and of course there are other items that are overpriced but not surprising as you are paying for convenience. I am a repeat customer because this place offers great items at bargain prices. read more

Slowest pharmacy in the WORLD!! I witnessed one pharmacy assistant turn her back on a customer because they were not listening to her. Maybe this place would run more efficiently if the employees acted more like adults! read more

This is the absolute worst for Pharmacy I have ever dealt with. They take forever to fill up prescription. I called him seven times to check on my prescriptions they told me one would be short so I waited until the next day when he came in I called and spoke with the pharmacist a Mr. Nickson he assured me that he would have my prescriptions ready by 3 that afternoon I showed up at 4 and all of them were ready except for one and they said Not only was it not ready and I didn't have me a partial but that I had not gotten the okay from the physician I called the doctor and the nurse said she has sent it in three times I got the total run around as to why I didn't get on my medicine the boy that was waiting on me was condescending and somewhat rude I told him that gas was now $5 a gallon I lived in the country a long way to drive and they have assured me that it would be ready now I have to make another trip back up here tomorrow and he proceeded to tell me about he had to drive into work so he understood about gas prices. But he was getting paid to come into work I did not get paid to come up and pick up my meds. Then I arrive today to pick up my medicine and I went through the the one drive-thru line if they have and they were giving a lady in front of me and her four children covid test while she waited in line gas is $5 a gallon she should have moved off of the line and allowed someone else to go up and get their stuff but she sit there and did all for those covid test while everybody in line waited on her why are these coaches being given in the one-lane that they have a drive-thru. And I'm a little nervous that I have to come in behind her not knowing whether or not she has covid and they're going to put my stuff in the very drawer that they put her covid test and she touched her hand on I'm a little uncomfortable with it I think it should be a different procedure to handle covid test. I will be changing my Pharmacy. My sister has Walgreens what she lives and she loves them so I'm guessing you did it's not Walgreens entity it is the people who run the Walgreens in Sherman on Texoma Parkway. Most times there is one person waiting on the window and the drive-thru at the same time which makes you have to wait a really long time to pick your medicine up and if you call they tell you your medicines ready be prepared to sit in the chair and wait for at least 30 to 45 minutes to an hour for them to fill the medicine that they have yet to feel even though they told you it was done. Absolute worst pharmacy around this area. read more

I called Mike the Store Manager to give Yvette who helped me this morning a pat on the back for her great customer service. Mike was very thoughtful and professional, I feel the store has taken first place for our families needs moving forward. Thanks Mike and Yvette read more

Tried their pharmacy since they've been opened and the manager that's there now has ruined this place. He's very rude and unprofessional. The service and professionalism used to be much better. We aren't coming back read more