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    Walgreens

    2.2 (19 reviews)
    Open • 7:00 am - 11:00 pm

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    1 year ago

    My go-to location; never seem to have a problem as long as I call ahead or wait for their call

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    Walgreens

    Walgreens

    2.0(33 reviews)
    15.2 mi
    •$$$

    Extremely disappointed with my recent experience at the Walgreens in Lake Geneva. I placed a photo…read moreorder for my daughter's first birthday -- a big day for our family. I picked up what I thought was a completed order, only to get partway home (with a cake and melting ice in the car) and realize the photos hadn't been trimmed as they were supposed to be. I had to drive all the way back to get it fixed. When I finally got home again -- now two hours later -- I opened the poster I'd ordered and discovered that it also wasn't trimmed to size. It looks sloppy and unusable. I tried calling the store to avoid another trip, but after being put on hold twice and never speaking to anyone, it seems I'll have to go back again just to get what I paid for. This is not the first time I've had issues at this location -- they've also failed to have prescriptions ready when promised in the past. I understand that mistakes happen, but there seems to be a serious lack of attention to detail and follow-through here. Not worth the stress or wasted time.

    The worst i have ever encountered! It is so disorganized there, no one knows what they are doing…read more They dont answer the phones or if they do ur put on hold forever and then disconnected. Their app just keep sending you updates that make no sense at all and gives you no details either. The website is just as bad. Deplorable service and its clear no one is steering the boat

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    Walgreens - A lucky penny, from Walgreens! What does the FG signify on a penny like this, it's a 1990

    A lucky penny, from Walgreens! What does the FG signify on a penny like this, it's a 1990

    Walgreens
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    Walgreens

    Walgreens

    1.7(26 reviews)
    16.7 mi
    •$$

    Worst pharmacy ever. Incompetent pharmacists and management that just make excuses instead of…read moreaccept accountability. Shorted me 50 pills of a controlled substance and blamed it on me.

    I had an absolutely appalling experience at the Walgreens on 4830 Grand Avenue in Gurnee, Illinois,…read morespecifically with the pharmacist Sara Power. Her lack of professionalism and disregard for customer service left me utterly disgusted and frustrated. Sara Power's incompetence was on full display as she mishandled my prescription, causing delays and errors that could have had serious consequences for my health. Her dismissive attitude and lack of attention to detail were shocking and completely unacceptable. Not only did Sara Power fail to provide the basic level of care and service expected from a pharmacist, but her rude and condescending behavior towards me and other customers was downright disrespectful. It was abundantly clear that she had no regard for the well-being or concerns of those she was supposed to be helping. I would strongly advise anyone in the Gurnee area to steer clear of this Walgreens location and to avoid any interactions with Sara Power. Her incompetence and lack of professionalism have no place in a customer-facing role, and I would caution anyone in need of pharmacy services to seek assistance elsewhere. This experience was nothing short of a nightmare, and I would not wish it upon anyone else. Victoria and Hailey, on the other hand we're very friendly daily, and I could tell by their facial expressions that this is something that they have previously experienced.

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    Walgreens - drugstores - Updated October 2026

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