The app is horrible. I ordered 5 cards with family photos. Took 1/3 to order n get it just right. Order seemed to go through fine and even got text saying g my order was ready. Went all the way across town to pick up the important pictures before family leaves town tonight and they weren't there. To add to my frustration, she looked it up and it shows I ordered an 8x10... which wasn't even close. What a mess. I've had family members telling me how bad the app is lately but now I understand. I won't use them anymore as the app is not reliable. It was a frustrating waste of my time. read more

The pharmacy department is slow, unorganized, and lack customer service skills. You will wait on your prescription for extended periods of time. They will loose your insurance information. Choose a different pharmacy. read more

If you've been to one Walgreen's you've been to them all. This one has all the basics from toothpaste to makeup to wine, as well as a nice pharmacy. The service is good and the staff are friendly. The store is clean and well lit. Open 24 hours is the best quality. read more

I like this pharmacy. We go here because the staff are pleasant, they have helped me get a better price for some of my medicines with their GoodRx card. We received our flu shot here and the room was very clean. The store is clean. I like the pharmacists, especially Carol. She is never too busy to answer any questions we may have. Our flu shot was given by a male pharmacist, cant remember his name, but the shot didn't hurt and he had us wait a few minutes after the shot to be sure we were ok. Yes, I recommend this pharmacy. read more

Our Quincy Walgreens has been horrible they put a new coupon policy in affect to only a few of us couponers we are limited to just 4 of anything in store ! Other couponers come in and clear the shelf ! I'm allowed 4 tide that's on sale but another couponer went in and got 12 at one time ! They pick and choose who they are nice to ! I have called district manager , corporate and nothing gets done ! They should be fair with everyone ! Not right ! Have been couponing there for over 10 years now they make it inpossible ! It's sad when u have to travel 2 hrs away to shop at Walgreens ! read more

Horrible customer service! I am very disappointed in how I was treated by not only by the cashier girl making false promises, but by Brian the store manager not honoring what his employees offered me over the phone. Once I got there i was denied the special, then the cashier re-offered it to me, then denied it once again when another manager came around. Shame on you Walgreens. Seriously?! read more

I have gone to this pharmacy (Quincy IL) a few times b/c their prices are reasonable. BUT with that said that is the ONLY positive thing. I called to ask questions regarding the use of a Good RX card, once in line she said NO you have to come in...I was not dressed to come in, so they did copy the # down through the window & asked me to drive around so they could add ($52 for that price I was willing to drive around). I pulled back up after waiting another 5 minutes...they said it is not in yet can I drive back around a SECOND time, I looked in the review mirror & their were 6 (SIX) cars in line now, I said that will take another 20 minutes...she said "well you want her to work on it for you?" I have NO CHOICE. I pulled around & waited for 20 minutes for ONE car ALONE 10 minutes (why didn't they make the cars behind me wait instead of having me pull around). I pulled up & they said the total is $83 ($30 MORE than GoodRX) I have used Good RX before & have NEVER had it go $30 more...I asked why such a difference? "she said it's just an estimate" WITH ATTITUDE. By this time I have had my FILL of WONDERFUL customer service (Walgreens I would NOT BE PROUD)! Yes, I did get upset & threw the card in the drawer & said just pay for it...she took the card & walked away... another girl (I will not name) came to the window & asked what was my problem... I asked why such a difference? (yes, with attitude). She said with a smirk "that is what the card you gave us priced it" & this was with such ATTITUDE I couldn't believe it! As I was asking more she turned OFF the headphones, mouthed some stuff, charged my card, NEVER turned on her headphones & put my bag in the drawer. I didn't take the bag & she started to walk away, realized I wasn't leaving & put the headphones back on & said "what? you can take your medication" all with a NASTY smirk on her face. I asked who was the manager & was she there? she said "Her name was _____ & nope she isn't here" ripped off the headset AGAIN & started to walk away - realized again I wasn't leaving...put back on headset & I asked "when will she be here?" With the nastiest tone & look said "Not till Saturday" ripped off the headphone & walked away with NO ONE in the window! Do NOT USE THIS WALGREENS or ANY OTHER! I am also sending this to corporate. read more

This is one of the cleanest, most modern walgreens I've visited. The pharmacy has a lot of good seating, and the products are well organized and lit. Just as a bonus, the pharmacist desk is open to all customers and brand new touch screens for easily picking up prescriptions. read more

Once again Walgreens disappoints. The pharmacy located at 18th Broadway in Quincy, IL has a pharmacist named Luke than apparently passed Pharmacy school without being able to read doctor's orders. Once, twice even four to five incidents and OUT RIGHT MISTAKES (#30 quantity does NOT equal a 30 day supply especially if thw script calls for 2 a day.) Over a several month period can be understandable considering how busy and big the place is... throw in the time of year and I will understand. I've tried but after 10 times of this happening, it is not an accident anymore and after 20... well that's just worthless. I'm done. After my meds are filled this month, I don't care if what I have to sign, fingerprints and blood... whatever. I'm going elsewhere. How does this guy keep his job and can't divide 30 by 2!!! Not out of meds and not even mad anymore. Just very surprised how he keeps his job. I'd of been let go months ago after the second "mistake". read more

Extremely upset! I went to print pictures for my grandparents and after 15 minutes of loading and approving pictures I had to wait an hour and fifteen minutes, because multiple shots had heads cut off. The girl working, while very nice, had No idea what she was doing and had to call the off duty manager twice. At this point I was late to a family function and still didn't have all of my pictures. read more