The app is horrible. I ordered 5 cards with family photos. Took 1/3 to order n get it just right…read more Order seemed to go through fine and even got text saying g my order was ready. Went all the way across town to pick up the important pictures before family leaves town tonight and they weren't there. To add to my frustration, she looked it up and it shows I ordered an 8x10... which wasn't even close. What a mess. I've had family members telling me how bad the app is lately but now I understand. I won't use them anymore as the app is not reliable. It was a frustrating waste of my time.

The pharmacy department is slow, unorganized, and lack customer service skills. You will wait on…read moreyour prescription for extended periods of time. They will loose your insurance information. Choose a different pharmacy.

If there was a minus star button to click on that's what would be clicked…read more They have three registers but never more than one employee at the registers A line going out the door rude employees and don't get me started on their delivery service they received a prescription electronically on Thursday morning went there twice to to pick up and a line out the door ask for it to be delivered still waiting for the delivery and now they tell me it's going to be about 4:00 before I get it this is medication I'm supposed to take every morning not when Hy-Vee pharmacy decides to deliver and mind you it was Thursday before they close when I asked for delivery they couldn't deliver until Monday morning they told me not 4:00 in the fucking afternoon. This is an ongoing problem at HyVee on Harrison's pharmacy I need to hire more competent people unless geriatric delivery drivers

Medicine was again sent to HyVee pharmacy. I was prescribed 4 medications. I received at text…read moreletting me know that 1 of the 4 prescriptions was ready. I called to make sure that all 4 prescriptions were received. I was told that 3 were ready and the last one was in process and would be completed in 10 minutes. 40 minutes later I arrived and of course had to wait in line. After 10 minutes in line I got to the window and was told that my prescriptions were not ready for you to take a seat and wait for them to call me. When I was called the window again, and I was a virgin one of my four meditations. Then I was given two more when I said something, but still had not been given the fourth medication. I mentioned again that the doctor had prescribed for medication's. I was told that nothing had been sent in. I asked them to look again and lo and behold. I had a fourth medication. Somehow, even though it was ready to be picked up it was alluding them. The point here is that regardless of the effort put in to not wasting time in line at Hy-Vee is never rewarded.

I suffered a very bad ankle sprain last night--absolutely cannot walk. I was wondering how I was…read moregoing to get out to get some crutches. I know that Browns delivers prescriptions, so I called to see if they could deliver crutches. The lady I spoke with was very pleasant and friendly, not to mention obviously concerned and caring. The crutches were delivered by a very friendly and considerate gentlemen who adjusted them for my height and made sure I understood to call if I had any concerns or questions or needed any kind of further assistance. Brown's is THE BEST!

Wife just had a baby... I explained we just left the hospital when we went through the drive up…read morewindow before noon. Going on 5 O'clock, I call to see whats up; when the women answers and i ask very politely why they said "it would be a half hour to fill the script and then it would be delivered" but took five hours and they had not delivered yet, she got an attitude and reply's "well you should have just waited then! it would only have taken 15 min"- with my newborn daughter in the car i may have waited 15 min had they said that, but that is no reason to have a poor attitude with me. Sorry lady if you dont like your job, find a new one instead of being disrespectful to your customers. Im sure if you quit today your co-workers would be delighted... Ill never shop there again much less get scrips filled. We will pray for you... Wife still in pain thanks

The hot meals in the hot counter area are good! I ordered the peppered pork tonight which has…read moremushrooms and zucchini mixed in. The flavor was really nice, the vegetables tasted fresh and the pepper flavor had a nice spice level to it. Finished with some fried rice and crab Rangoon for under $10 - Hyvee is a great stop for a quick hot dinner when you don't feel like cooking!

Large Hyvee grocery store with a floral shop, pharmacy, Starbucks, Town & Country Bank Midwest, and…read moreeven a self serve grains sold by weight. Large selection of good, sale items priced low, and fast friendly service. What more could you want from a grocery store?

I tried just asking a simple question and all I got wasrude evil people trying to make me feel like…read morean idiot, I'd recommend hiring people with people skills

My wife bought the lifetime tire rotation and balance on her tires here. She had them rotated on…read more2/18/26 and today (3/25/26) she asked me to check her tire because it showed on her dash that one of them had low pressure. So when I checked it out it was a few pounds low so I filled it and then sprayed the tire with some soapy water to see if there was a leak somewhere. No leaks showed up but I did notice that one of her lug nuts looked like it was getting ready to fall off so I grabbed my lug wrench to go ahead and tighten it down. We'll it was already tight and then upon closer inspection I found it is not the right lug nut! It is completely different from the rest of them and I know for a fact it was never like that before. I am so OCD that I mark the rims with a series of dots to make sure they are rotated correctly. I tried to call the store and Everytime I call it sends me to a 3rd world call center! Very frustrating that no one will answer the phone at the store! I would like to have someone contact me and get this lug nut replaced with the correct one! I have attached pics to show how bad this looks. I can not figure out for the life of me how this even happened! How did they lose my lug nut and why did they put the wrong one on there?

We were assured when we renewed our membership that the CASH PAY lanes would have at least two…read morelanes open. The first time we went into this Sam's they only had one lane open for customers who pay cash. The wait to get checked-out was horrendous. If anyone had any ice cream and such it would have been melted thoroughly. As my wife held our place in line, I went and got the manager's attention as she was laughing and gabbing with two other employees just standing around. I asked her why only one lane was open with all the customers waiting and lined down the aisle. She said our other cashier was sick; but she assured me that they always have st least two cashier lanes open. So I let that excuse slide. So the next two times we went to this Sam's...same problem. One cashier and the manager standing around gabbing with a couple other non-working employees. So this time we left our items and walked out. We had this problem one other time with the Walmart where we lived. The new manager cut employees to make his numbers look good...I suppose. Well the people in our town started leaving FULL grocery carts in the lines and walking out due to long waits. It wasn't long and new employees got hired and the delays stopped. I think this would be a good action to take to get this 'manager's' attention.

I brought my mother's prescription in to be filled and thought it might be convenient as I could do…read morea little shopping. When I arrived to the pharmacy there were people everywhere I saw 17 people lined up, and the man in front of me said he'd been here over 30 minutes. There were only 2 cashiers working. Why have 6 counters and use only 2?! After 40 minutes, the girl at the counter said it would take an hour to fill. An HOUR??!! Then she asked why did my mother need this?! Then she boldly told me she could only provide enough for 7 days and I would need a new prescription if my mom needed any more medicine. This girl talked a hundred miles an hour, like a machine gun. Then this pharmacist came over, as she could see I was upset, I thought good, someone on my side, but now she started attacking me with the same speech. I left very upset, I will never waste my time and money on that horrible place. I went to Walgreens and got my mom's meds, and were very courteous. The BBB should be involved and Attorney General, you can't provide a service, then don't say you can.

I don't believe that I was talking to a pharmacist, I think it was a clown dressed as a pharmacist,…read moremaybe they should consider going into the food service industry that way the only thing they could ever mess up is cleaning toilets at McDonald's

Was shopping today and a Walmart shopper was listening to ear buds, pushing his cart around. Almost…read morehit my leg, 23 days post op knee surgery. I was able to move and when we said something, he laughed and said sorry. These shoppers get right in front of you, hold you up and are the rudest ppl ever.I realize they are filling orders but, in store shoppers should not be harassed, we are shopping too.

I tried to buy a soda out of the soda machine at 10:40 PM and lost a dollar. So I tell the door…read moregreeter about it which he was talking to another employee and he tells me to go to Customer Service. I get to Customer Service and they tell me that it's closed and it's been closed since 10:00PM. So I ask two ladies why would your door guy send me up here if he knew it was closed? They had a dumb look on their face and said they didn't know. Maybe if he wasn't talking he could have realize that Customer Service was closed and wouldn't have wasted his and my time.

Asked a few questions about getting a wheelchair .but got a runaround would not answer my questionsread more

Let's just hope you can wait months for these people to call you back. I use CPAP and was waiting…read morefor two months for a call back concerning a new face mask. When they finally returned the call they said that I never called in the first place. Now that my old mask is broken I'm hoping I don't die before they get the new one.