Worst answering service around. Absolutely ridiculous how hard it is to get a hold of a pharmacist…read morehere. Projected refill times are horrendously wrong.

I never had an issue with the pharmacy until last night. I always received great service from…read moreStacey and Joe, and they were always willing to help. Last night I went to pickup a prescription and despite having waited a long time, the new pharmacist C decided she needed to go on a break, switched off the lights and ignored the people that were already in line waiting. As per the website there are no closing hours until 9 pm so found this extremely rude and not very customer friendly to say the least. I can only hoe that management takes some action but not holding my breath.

Needed meds to be filled. I was told they have them. I go to pick them up and they only had 10 of…read more30. Thanks for wasting my time. I could have gone to a different location and gotten them by today had I been told the truth. But now I have to wait until tomorrow to find what pharmacy has them in stock and then wait another day for them to be filled. Now I am 3 days without meds.

Clean, organized, friendly, efficient. Always in stock with everything. It has all you can ask for…read moreout of a drug store.

The bald gentleman who is a pharmacist is amazing. I've been picking up prescriptions for them for…read moreyears and he is always so kind. He does his best to help you. He helps you get a discount codes all sorts of stuff. He is the kindest person always going out of his way above and beyond.

Mark the pharmacist is the best. he has been so kind to my family for years. I highly recommend…read morethis pharmacy.

CVS Pharmacy on Drauden Rd in Plainfield has EXTREMELY BAD customer service. Frequently out of…read moremedications, cannot give an estimate of when the medication will be available. I" was advised that they cannot transfer a prescription for me to another store, as "they are too busy". Staff is very rude, not helpful, poorest of customer service skills. Staff at CVS on Eola Rd in Aurora is EXTREMELY HELPFUL, AND COURTEOUS, GREAT customer service at that store.

CVS has been banging out quality drug store ambiance for years. Let me tell you, when I'm going in…read morefor my suppositories and Michael Bolton is on the radio in the store I'm instantly put at ease. Calm washes over me like a fart in a sauna. A thunderous sax solo and my suppository purchase are just one of the 486 reasons I love my local CVS. Dear CVS executives, Feel free to use this review on your next company meeting.

My wife and I use this pharmacy for all of our prescriptions. Everyone is always nice and helpful…read more This morning I got a message my med was out of stock and wouldn't be in for 3 days. There's terrible side effects after about 24-48hrs of not taking the meds. I was very worried. I spoke to Hetal and he called around to other Meijer's for me but, all were out of stock. Hetal was able to fill 3 pills to get me through the weekend. He put my mind at ease and really helped me with a solution. Thank you, Hetal, you saved my weekend!!

A few days ago I stopped in at the Oswego, IL pharmacy for a flu shot. I was happy and excited to…read morehave arrived safely because the brakes on my car began to fail (!!!) as I was driving there. Once I arrived they told me they were booked up and couldn't do my vaccine that day. There was only one guy in the waiting area! No one else was in or around the area of the pharmacy except the pharmacist and the tech. How were they booked up? Every pharmacy I've been to in the last few years does walk-in covid or flu shots if they can. I've since confirmed with Meijer that they do walk-ins if they are not too busy at the time. They do encourage appointments. I was disappointed because my car is not safe to drive now and I don't know when I can go out anywhere to get my flu shot.

I admit, I have never been to a CVS store prior to this morning. I had received a coupon, for this…read moreparticular medication, from the doctor that was only good at CVS. This was the closest to the office ~ about a 3 minute drive. Granted, I was only here to have a prescription filled, but I found the whole experience rather pleasant. I was greeted as I entered the door and spotted the pharmacy. The pharmacy manager, whose name I cannot remember, quickly came to the window, asked me all the appropriate questions and said it would be about a 20 minute wait. That's fine, I brought reading material. No sooner did I sit down, take a photo, then my name was called. I hadn't even had time to put my phone away. They accepted the coupon and explained how, if need be, I could go about transferring my Rx to a closer CVS. If needed, I might even call my refill into this pharmacy because everything went so smoothly. Yay, I'm a fan.

This place had become incompetent over time with rude technicians. I would not trust this location…read moreanymore with my medications, since there are a ton of other CVS pharmacies out there.

Customer service is horrid. I came in for detergent and stepped up to the counter where there was…read morean employee who looked at me but just ignored me. I waited for an acknowledgment or a simple greeting and nothing. Until another worker said they'll take me in another register. Ridiculous. At this point Walgreens should invest in self checkout lines and cut employees who drag down their customer service scores.

I am giving this Walgreens 5 stars because of Trace. I called, an actual a phone call, and Trace…read moreanswered. I needed a specific item and she was able to get it for me. Back story, I used DoorDash to pick up the item. They could not find it... I called the store, while the shopper was shopping. Trace found the item, that the shopper could not, and brought it to the register. Thank you so much for your help and kindness, Trace.

Friendly employees and great pizza and hot dogs. They have my business for years to comeread more

After sharing my review of an experience my daughter and I had with the bakery...I received a…read moremessage within the hour thanking me for my feedback and advising it would be taken seriously. Within an hour of that response I received a phone call from the manager Elena! I called her back and the first thing she did was explain that she apologized if I wasn't the correct person and her reason for the call and message. After establishing that I'm the person that made the review...she immediately apologized for my experience and thoroughly listened to the details. This level of customer service is almost unheard of!!! Not only was there an apology and a plan to ensure the issue doesn't happen again she accommodated us for the inconvenience and the poor experience. I'm a real person that is very aware and conscious of where I spend my money and time and I will continue to shop with Sam's Club and support them! Hopefully this reviews helps others understand that they care about their customers and our experience! My granddaughter was about to have a cake for her party and we are grateful to Elena, Clarissa and Sam's Club!!