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7 months ago

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Brookshire's - This is just sad and greedy

Brookshire's

2.4(14 reviews)
0.0 mi
•$$$

I have been shopping at this store since 2008. I…read moreoccasionally buy my groceries at other stores, but this one is close to my home and to save time and gas I buy there. I know there prices are higher than say Walmart but I guess you pay for the convenience of location. The meat is terribly high priced. After they recently remodeled the store I noticed that in the side loading area of the store numerous pallets stacked. It was obvious to the casual observer that they were stacked in accordance with whom ever they were to be returned to with the acceptation of one stack that was a bunch of cheap pine ones, half of which were damaged. I'm helping a friend who wants to build a shelter for the stray dogs she feeds and so I asked the manager of the store if it was possible to get a couple of these pallets. Before I finished my sentence, he interrupted me and started shaking his head no and told me they had to be returned and that " they cost as much as ten or twelve dollars a piece " I didn't expect to get them for nothing. I did expect not to be treated offhandedly. I am retired contractor. I had a successful business because I treated every customer with the respect they deserved for giving me their business. I think that manager needs a refresher course in customer relations.

I've been a regular customer here, but management's complete refusal to follow basic Texas health…read morecodes has made it so I can no confidently longer shop here. On multiple occasions now, I've seen people walking non-service pet dogs through the grocery aisles right near food displays. When I finally had enough of it I brought this safety and sanitation concern to the assistant store manager, which he completely brushed it off, saying he's "not law enforcement" and absolutely refused to do anything. Grocery stores are required under state health regulations to keep pets out of food sales areas to maintain sanitation standards. Store managers don't need to be police officers to enforce their own facility's health permit standards. They'll chase you down and scream at you for not wearing a mask but a dog running around the produce section? ... totally fine. Make it make sense. If management won't bother enforcing state health codes for basic food safety, it makes you wonder what other food safety standards are being ignored behind the scenes.

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Walgreens Pharmacy - cosmetics - Updated October 2026

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