Very upset. I came in here a week ago and was looking around and I see a man standing in the back…read morecorner staring at me. I'm looking around looking for hair extensions and then he comes up to me very fast and doesn't say anything but felt like he was about to shoulder swipe ..me he asked if I need help. I felt intimidated by his presence. Did not come off like someone who does customer service. It made me feel like I was being profiled. I go up to the front to try to speak to a woman and when I do, he is already up there. To me, it came off like he was waiting to see if I was going to run out with some thing ... I go up to the cash register and ask a woman a question and he gets mad probably because I didn't accept his help. And I said to him why are you following me. He says he wasn't. I go to the back with a woman who's showing me the hair extensions. And he storms past me, mumbling things, and to me it seems like he called me a disrespectful name. I said something to the owner and they gave me like two dollars off my purchase... Very upset because I used to go here a lot. But now I feel very uncomfortable to even go in now.

I was a customer in this store on a weekday evening 10 minutes before closing. I needed assistance…read moreand the young ladies were behind the counter. I politely said excuse me... no answer. I then directed my attention to the gentleman who was very prompt in assisting me with the items I wanted to purchase. I understand children need the experience of having a job but maybe teaching them manners and side talking is a big no no!!

I hate to be the person to leave bad a review, but I truly feel people need to be warned. I'll…read morestart by saying the ladies in the salon were very kind and I was given a refund! But my hair was absolutely butchered in this salon and people need a fair warning. Mariah was my stylist. Again, she was nice, but the manager Kyra had to hold her hand through the entire process. I'm assuming she's new in the industry. Anyways, I came into the salon for a simple balayage refresh. It was suggested that I lighten more of my hair to achieve my desired look. I did say I didn't want to go to my roots, but I ended up following the managers advice and let them lighten then tone more. This picture is what I was left with, even after a second attempt to fix the color. I was left with several different colors in my hair, a lot of it was orange, all of it was choppy and clunky. A ton of mismatched spots. Completely different colors from top to bottom. Like I said, thankfully I was given a refund. But in full transparency to anyone out there, PLEASE go elsewhere to get anything done to your hair- unless it is a different trusted stylist. I had to go to a different salon to fix the mess (Shoutout to Jessica at the Rage Salon. She fixed my hair and was a total lifesaver) but because my hair was bleached and processed so much at Ulta, I can't lighten it for a while. So now I'm set back on my hair plans, which kinda sucks. Anyway, now you've been warned! Don't make my mistake

Super helpful Mannie knows skin care! Super helpful and a…read moregreat communicator. Love the customer care at Ulta !

Best service for professional stylists that we have available. This staff always always goes above…read moreand beyond! Can't say enough about this crew!!! Xo

Save More is the greatest place for everything related to hair. Much cheaper pricing than any…read morepharmacy and thousands of items that you cannot find anywhere else

Shopping in a store with a zillion choices can be overwhelming!! Especially when you have allergies…read moreand need advice on which products to avoid. The ladies there are super sweet and helpful AND they have a computer system that helps them search ingredients for specific allergens that some customers must avoid. I was So appreciative of their sensitivity to my needs and to taking the time to look up the right product for me and be sure it didn't have any Gluten or Soy in it... I'll definitely be back.. thank you Ladies for understanding and thank you Sephora for creating the ability to search ingredients on your computer.. What a time saver!! It sure beats returning something because of a breakout or reaction... Sweet!!!