it was awful. The one pharmacist was so rude to me I was blown away by how bad my experience was.read more

I changed my mind about them and lived in New Providence for five years - they are actually very…read moregood especially when compared to CVS.

Well, my normal pharmacy was out of my medication so I went back here to get my prescriptions…read moreyesterday. They did a great job they filled it. I actually forgot I overpaid last time I was here. Until they rang me up and it was five dollars per prescription like I pay at my other pharmacies and I ask them why it now is the correct place and last time I overpaid by $36 plus. They looked at me like I was crazy and no one cared still do not recommend this pharmacy. How can they charge you $46 a month earlier for two prescriptions and then $10 the next time and plead ignorance. It's a shame that no one cares about their jobs anymore especially here at this CVS.

Very rude and stereotypical, a trip if kids were being immature before us and called the cops on…read moreus. Very rude service

Excellent service from a pharmacist that cares. No comparison to Walgreens or CVS. Convenient…read morelocation on Rt 10 East.

After coming here a few times I've seen that they work hard to give you the best and cheapest price…read moreon all your meds. They are always friendly and very fast when filling prescriptions.

When you go inside Liberty Drug, you will see that it's set-up is messy and doesn't look clean…read more Everything in there seems dated back to the 1970s. I am posting today because of Liberty Drug's terrible customer service. My doctor put in an order for a compound to be made for me and Liberty Drug is slow (generally speaking, my experience is that their turnaround is over a week). Specifically, I placed my compound order a week and a half ago. At the time, I told them that I wanted the "small tube" TWICE during the phone call. Today, around 12:30pm, they called to say that my compound was ready for pickup. Approximately 3pm, I went to pick up it. They made the larger tube for me (which is about $40 more). The pharmacist stated that they needed to remake it. Then, the cashier said that it will be a 10-20 minutes wait. I was confused on the wait time knowing that it takes them a while to make compounds. So, I asked to speak with the manager. When I went to speak to the manager about this to understand my wait time, he blamed me for this issue (remember, all I wanted to know was how long it will take to remake my compound). He said that since this has happened twice with my order (it happened once before a year or two ago), he said that it was my fault. He did not look to his employees as the source of error. The lady next to him said that I needed to specify how many milliliter (ml) tube I wanted. I said that I would not know the ml size of this compound. This is not something that I look at or consider - would you know how many ml (or ounces) is your toothpaste? I said that the person who took my order should (and could) have clarified the size and cost, especially since I mentioned twice that I wanted the "small tube". But, this person did not. This person just hurried up and hung up after taking my order (he was abrupt and rushed during this call). So, the manager outright blamed me. He did not look to his people and their obligation to clarify the order. He did not look into his management failings to train his staff to ask the right questions. He had no consideration that it took them a week and a half to give me my order and that I drove approximately 30 minutes to go there on a very cold day. With that said, I have found the cashiers to be very friendly over the years, although there is a lot of turnover. Based on my experiences at Liberty Drug, they are not a well-oiled machine. Their processes and communications are similar to the store set-up - messy, not clean and outdated.

Knowledgeablel pharmacy staf. Excellent customer service. Great follow up and they always answer…read morethe phone!

CVS New Providence at 1260 Springfield Avenue is an all encompassing pharmacy, and store with…read moregroceries, cosmetics, refrigerated and frozen foods, snacks, and something for everyone of any age and gender. The staff is a delight- from the front of house to the sensational pharmacy department. The pharmacy has standout pharmacists with a delightful, cordial, and professional demeanor, providing empathy, which results in superior service, among the elite. The shelves throughout the front of sore are well-stocked, and perfectly organized. The staff could not be more pleasant and kind. This is a 5-star (FIVE STAR) CVS location. Why others have given the store poor reviews is mind boggling. If you want a nightmare pharmacy experience, take a drive to CVS's Philadelphia Fairmount Avenue location and see the belligerent and rude pharmacy manager, Amna, and the unsupportive pharmacists that have no accountability, don't care about how rudely they treat customers, do not return calls in an hour, nor respond to messages in the time required- both from customers, and CVS customer support. This is a POLAR OPPOSITE than the refreshing staff at CVS New Providence, NJ. The pharmacy staff is wonderful, led by a competent manager, at the New Providence location. CVS In New Providence, NJ sets a high standard for how all CVS stores should be operated.

ive been here quite a few times over the past few years and it's gotten slightly better. it's the…read moresmallest bit cleaner than it was before. there is a large selection of items. the staff is not the greatest and there is not a large amount of customer service. they are often rude or ignore you

Family own. Rapid response on point, great go to in a bind friendly knowledgeable staffread more

Twin City was once a great pharmacy but the last several years they have became a mess of confusion…read morewith the inexperienced kids they hire. They mess up almost every order. They need to have someone there who knows what their doing to overlook these kids

Signed up for a vaccine for myself and 3 other family members. Arrived exactly 1 minute before our…read moreappointment. Laura the pharmacist was rude for no reason, making multiple comments to other employees that we had all morning and everyone schedules flu shots before the storm. What exactly did we do wrong?

Don't buy a gift card here. Bought a $50 target gift card and $0 got credited on the gift card and…read moreI still paid the $50. The workers didn't know how to refund me even though the machine said to issue a refund. The male worker was very unhelpful and I was rushing to get on a train which he was aware of and he was taking his sweet time while the lady working was very helpful and sweet. This store is a hot mess and the workers need to be trained better. Now I have to wait 10 days for a resolution and got scammed out of $50. For such a huge corporation you'd think they'd be better.

24-7 Walgreens with a break periodically every 12h for the pharmacy, so keep an eye out on the hour…read moreyou stop by. Parking lot has a police camera and light. Inside the store is a bit disorganized and shows its age but can't help but appreciate the efficiency of the pharmacy, available exactly at the time they said they'd have it available when I called. Didn't have to wait more than a minute for the counter and picking up the medicine.

I have several prescriptions with this pharmacy. Service has deteriorated badly over the last year…read more They're constantly out of medications. They give me a 3-5 day supply, necessitating a second trip to get my prescriptions fully refilled. They have lost authorizations from my providers, leaving me with medications for several days while I struggle to get things straightened out between them and the doctor. Escalating a problem to management only results in someone creating a file and promising a call back.

Its always something with the workers. I go and try to pick up my FEDex and Mr. Dubaah (?)…read more asks for a tracking number. I only had my i.d. so he looks for it with my name. Comes back and says they don't have it. I go to my car and bring back my phone. I am trying to show him the tracking number from the phone. He insists on holding my phone. Finally I give it to him and say that I don't like people holding my phone. He allows a 5-second delay and says, "Huh?" I ignored him. He then repeats what I just said but in question form. I ignore him. He is doing all this extra reading to just take the tracking number. He lays the phone down and has the hardest time keying in my number. Finally, he verifies it is there. He and another lady go to look for it. She finds it. I said that it was right where he was looking before. He makes an excuse about the print was small and he read a different name. What a lame. Just apologize for taking me through it. He finally scans me out and tells me I am all done. On the other side, a lady is getting her passport pic taken, and it is right next to the chip stand. So I am waiting. He repeats that I am all done like he is rushing me out. I ignore him. The other lady looks at me, and I politely tell her that I want some chips but to please finish with the customer. I get my chips and go. Unprofessional, passive aggressive and rude. How do you handle customers so rude?

Came to this location because my New York location kept issues processing my transactions…read more Something about NJ Walgreens, larger l, brighter, neater and friendly employees. Thank goodness I was able to purchase my gift cards without any issues.