Wow...if I could give 0 stars, I would!!! I had previously been using Walmart pharmacy, for over a year, because this particular Walgreens could NEVER get their shit right, causing me to have to wait on a MUCH NEEDED prescription!!! I am prescribed Adderall, and after insurance issues, I MADE IT CLEAR, that this medication DOES NOT go through insurance...but through the GoodRX card!! Over the course of using Walmart, there was NEVER an issue, as they processed my other meds through insurance and the Adderall was ALWAYS marked to be paid with GoodRX. In the past 2 days, I have spoken with several staff, making this clear...and 3 days later (today), I sat in the drive thru for more than 30 minutes, only to be told it was STILL NOT READY, and couldn't be filled until the 28th (it is the 26th). They again claimed because of insurance, I would have to wait. As soon as I informed them AGAIN, that it was NOT to be processed through insurance, but the GRX card, with major frustration...they said..."oh, we can have that ready in 20 minutes!" After being assured numerous times last night that it would be filled right away and ready that night, I waited to make sure and pick it up today. Here we go again!! It was not ready and they gave me their insurance schpeal for the 3rd time!!! How many times, do they need to be told the same thing, and why is it SO HARD, to make a note on my file, regarding this issue, like Wamart does??? Did I mention, this is why I stopped using this pharmacy in the first place...not realizing it would only cause problems again!!! As manufacturers change, Walgreens was the only pharmacy who at the time had the right brand I needed, so I decided to return. BIG MISTAKE!!! They don't take people's meds and needs seriously, making it now 2 days, without the appropriate med I need...with it being a med YOU CANNOT JUST STOP TAKING!!!! I am absolutely furious, with the outcome and attitude of the staff and pharmacist on duty (not the normal pharmacist I have dealt with who actually got the process right). I WILL NOT BE GOING BACK TO THIS PHARMACY, EVER!!! I am usually a very understanding person, and know things happen, but when it has been a concern for the 3rd time...they clearly don't take their customers health seriously!! I seriously think they need to have a meeting, to make sure EVERY staff member KNOWS what they are doing. There is also a younger gal, who normally works the drive thru, and SHE is NOT cut out to be working in a pharmacy! She is the one who ALWAYS puts me through this, while putting my concerns to the side, laughing in the process...and I sure as hell hope she gets a talking to!! Pewaukee pharmacy has officially lost my business, as I will be going back to Walmart, where I have NO PROBLEMS, WHATSOEVER!!! Thank you, for nothing, and making my issue so much worse than it should have been!!! I sure hope you start to think about your customers, and their well being, when it comes to getting the meds they need!!! Shame on you, Pewaukee Walgreens!!!! read more