This complaint is in regard to the Pharmacy's two technicians and the pharmacist. During my 1-hour lunch break, I visited the pharmacy at the Air Depot location a little past noon. I intended to get my flu shot for the season. When I arrived at the counter there were two people ahead of me in line, a woman speaking with a technician and another woman waiting ahead of me. A second technician and the pharmacist were handling the drive-thru and prescriptions. I opted to stay in hopes of getting the shot before having to return to the office. When my turn in line came, I told the tech that I wanted to get a flu shot, and asked how long the wait time would be which she said would be about 20 minutes. This I was fine with, and I asked if they had the preservative free shot in stock. She said she'd have to ask the pharmacist who was on the phone. The tech explained she had to wait to speak to her and proceeded to help the next person in line (of which there were 4-5 people in line behind me by then). I stepped to the side to wait, and when the pharmacist was available, I asked her myself while the tech helped the other person. One of the two techs became available and started to help the next person, but I got her attention and explained what I was waiting for. She pulled up my information in the system then told me that she would have forms for me to fill out in a few minutes. Thirty minutes had passed by the time I decided to head back to work. I never received the forms to fill out, even after waiting five minutes from the time the second tech had looked up my information. None of the three employees even gave me so much as a glance after this. There was only one person left of the line that'd formed behind me initially. My time is just as valuable as everyone else's and in short supply. I should have received more efficient service, and expect no less. My experience at this location left me feeling ignored and passed over. This is unacceptable, and I will no longer use this pharmacy for my prescription or vaccination needs. I have been a long standing customer of this location. I've noticed a decline in customer service which I don't have time for. I intend to begin using CVS or Walmart from here on out. read more