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CVS Pharmacy

5.0 (1 review)
Closed • 8:00 am - 11:00 pm
Updated 3 months ago

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Walgreens

Walgreens

1.6
(5 reviews)
4.7 mi
•$$

This is your average Walgreens on the corner of NW 23rd and Meridian in OKC. The customer service…read morewas lackluster. When I was in, there was one cashier in the Photo Booth section. I guess she had to run the Photo Booth as well as cashiering. It was understaffed.

I had the most horrific experience here! I was given a QR code by fed ex for a return shipment.. I…read morewent to the Photo Center, I was there for 5-10 minutes before getting help. Catalina came to help me, I've never experienced horrible customer service like this.. she got an attitude telling me Walgreens couldn't scan QR code's for returns. I read her the email that was sent to me giving me this location as the drop off.. I also was confused as to why would fed ex give us QR code's if it want possible to scan it. Catalina was super disrespectful, telling me I should go to another place that could help me. I asked for a manger the shift leader KIKI came. She too didn't know the process of retrieving the label via QR code. She tried scanning as a door tag, of course that wouldn't work because it wasn't a door tag.. I felt as if they never returned something with a QR code. KIKI the shift leader wasn't fluent, the only difference between her and Catalina was she easy trying and she didn't have an attitude!!! Then the light in the dark came tomiyah, as I was feeling defeated she politely told KIKI that scanning the QR code was an option. It wasn't listed on the machine like the other noticeable options drop off, pick up and door scan.. she explained you had to log into a different section. She took the device logged in scanned the QR CODE and retrieved the tag! This location is in need of SOME MAJOR TRAINING!!! Catalina need help with her customer service and attitude. If she didn't know how to scan the QR code she should've asked for help! She should've never made me feel as if I was asking her to do something impossible. I should've never felt as if her and I were in a battle for right or wrong. This is super unacceptable because I look like the combative person when in reality 2-3 employees weren't educated on the how's of how to handle returns PROPERLY! THANK YOU TOMIYAH, your professional, your apology meant the world! more importantly you getting the job done correctly was superb.

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Walgreens
Walgreens
Walgreens

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CVS Pharmacy

CVS Pharmacy

1.8
(10 reviews)
2.4 mi
•$$

The CVS on NW 50th and May is terrible. My wife and I had an appointment for vaccinations at the…read morepharmacy. Drove over there and we were told they were having computer problems and couldn't give us the shots. What? you can't give us the shots and take our info to input later? So mad after driving all the way over there. Ridiculous!

CVS pharmacy on N.W. 122nd and N. May in OKC has a pharmacy employee named Danielle who should…read moreNEVER have any interaction with the public. She is extremely rude, lazy, and unprofessional to a level that is beyond belief. When I went through the drive thru she was so lazy that she told me if I wanted my prescriptions run through my insurance I needed to go inside and have Sara help me. When I asked her why I would need to go inside for that she told me I was blocking her drive through and when I started to ask if she could run it through insurance and I would come back after running my other errands, she cut me off, told me she wasn't going to have me blocking "her" drive through, then sarcastically said, "Bye Bye" and closed the drive through window and walked away. When I went inside, I found her talking about me where all the other pharmacy employees and customers could easily hear. The woman in line in front of me turned to me and said, " She's always like that. Thats why I just come inside so I don't have to deal with her." The only reason I gave 2 stars is because the woman at the counter inside, Sara, is so nice and so helpful, was very apologetic, and went above and beyond to help me and all of the other customers. This experience was surreal. I was shocked at how angry and unprofessional she was and how much and how quickly she escalated things. It was truly bizarre and upsetting.

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CVS Pharmacy
CVS Pharmacy
CVS Pharmacy

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CVS Pharmacy - drugstores - Updated July 2026

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