Great service and we appreciate your help obtaining a prescription with the shortages…read moreIf nothing else we were kept in contact with and helped just as fast as the pharmacist were able to assist What would we do without you

Absolutely not wouldn't use this pharmacy ever! Need more competent staff. Never been treated with…read moresuch disrespect. Our youth is failing at Target CVS Loveland!

Very friendly staff! I love the store & supplies inside. I always end up getting some additional…read moreproducts while I'm in there.

Wonderful staff at a local pharmacy. They always go the extra mile to make sure you are taken care…read moreof. Highly recommend versus some chain pharmacy where you are just a $ symbol.

I never write reviews! I wanted to give the young lady that checked me out a shout out. She was…read morefantastic! She was very fast but so friendly and nice to talk too. Keep up the good work Margo.

I've been here four times since I moved to Loveland and half of those times they tried to…read moreovercharge me. So when I spot the mistake I have to wait at the register for the manager to enter the correct price in manually and I'm 99% sure they'll do nothing to make a permanent correction to the price and the next person will get overcharged for the same item.

The photo clerk taught me how to use the automated print machine. Next time I will be able to make…read moreprints without assistance.

Every time I go into this store you have to wait for a very long time. The pharmacy staff is super…read morerude ...to everyone! I dread going there every time.

This is by far the best group of people working in one hometown store. Always feeling welcome and…read moreapprecited are the way one is made to feel. Pharmacy always has what you need and prompt they are. The store itself is a joy to shop in, not just for things needed but a beautiful gift shop with so many special items. One might think because it's the only pharmacy in town that their prices on all goods would be more expensive... not so! Not a store out to gouge you as so many these days. I love my little hometown pharmacy and gift shop. I support them 100% and I urge anyone to walk in and not find oh so many things they would love to have

I called Berthoud Drug to check on prescription refills and got hung-up on by the owner. I could…read moreleave it at that, but I want to take my fair share of the blame. I was annoyed that the meds weren't ready (I had let my stock get lower than normal as I'd been out of town, so I was down to one pill and - of course - it was a Saturday) and my tone of voice and the questions I asked probably reflected that. However, I did not yell, scream or use foul language. The owner, Josh, very quickly reminded me that it's my responsibility to manage my health care, not the pharmacy's. He is correct. But, in my humble opinion, it's also a business owner's responsibility to provide good service to their clients and addressing a customer's concerns is part of running a successful business. Before I became a customer Berthoud Drug about 3 months ago, I used national pharmacies like Walmart, but I wanted to support a locally owned business. I knew a smaller business might not have all the fancy technology that national corporations have, but I expected to get that small community, home-town service. Didn't happen here. Maybe Josh and I were having a bad day but, as a small business owner, hanging the phone up on a client isn't the way to gain or keep a customer base. For what it's worth, I'd like to apologize to Josh if I got overly annoyed that my prescription refills had run out and agree it was my responsibility to keep track of that. But I won't continue to spend my hard-earned money at a business that basically dismissed me when I was concerned about running out of my medications. I'll be taking my future business elsewhere.

Smaller, older King Soopers but has all the essentials. My cashier was lovely and chatty.read more

This is at Loveland, Co, Eagle Dr. King Soopers: I am over…read more60 years old. One item for purchase was beer. Automatic ID check. The lady at the self check section refused to sell because of the Norwegian drivers license. Eventually she asked my DOB and let me buy. Hmmm. I then asked a manager. He said 'it is a Colo State law'. Well, I looked it up. Here's the relevant excerpt from the relevant statute, mostly concerned with proof of age for purchases: 2025 COLORADO LIQUOR RULES DEPARTMENT OF REVENUE Liquor and Tobacco Enforcement Division 1 CCR 2023-2, Regulation 47-912. Identification. 1. Producing adequate identification of age, including any verified digital identification, that is valid and unexpired. Identification of age is adequate if it contains a picture and date of birth and is one of the following: a. Any type of driver's license, or identification card issued by any state within the United States, the District of Columbia, any U.S. Territory, or ANY FOREIGN COUNTRY, including Canada or Mexico; (capitalization for emphasis) So, Mr. King Soopers Manager, you and your employee, how should I say it,--- lied to me. I pondered why: Politically motivated?? Small minds? Discrimination? Oh, by the way, I'm Caucasian, became of age in Colo. in the 80's, an American Citizen, 5th generation raised in Colorado. Can management clarify if this is accepted behavior in Kroger Corp.? Or just in Loveland Eagle Drive King Soopers? So, prove me wrong. If I am, then I'll admit my mistake. Until then I've had enough of King Soopers and will do my best to let everyone I can, know. I've been social media from day one. Oh, and, look at other reviews, the words 'lied to me' come up there too.. By the way, the AI you have in self checkout is just awful. If you have enough groceries, it will give you an error and you stand there waiting for someone to come with their bar code.....

My experience is regarding the pharmacy. Staff were very helpful and I couldn't ask for better to…read morebe honest. If you need a pharmacy I recommend.

bought a freshly made salad and came home to eat it and it was half rotten....contacted customer…read moreservice and they require more info than trying to get a passport! they don't seem to care about me

This review is for the pharmacy…read more I picked up a prescription yesterday. There's a note in my file about needing a certain generic for this drug because I don't react well to others. I had no reason not to trust that they gave me the right thing but when I got home, I discovered that it was the wrong generic and that this particular generic is one I've had a very bad reaction to (likely it's an additive since generics can vary the additives but not the main ingredients). The pharmacy was closed by the time I got home so I called this morning. I was told they won't take back the unopened package (it comes prepackaged, it's not something they manually count) and I'd have to get a new fill from my provider, which isn't going to happen because I get this medication from an online provider. And I'll have to eat the cost since I pay cash due to my insurance not covering the drug. I also do not have any for my dose tonight. I've been trying literally all day to get them to see reason. I was told by the pharmacy manager that it was on me since I didn't verify that the medication was right. How, exactly, am I supposed to do that when they immediately put it in a paper bag as fast as they can, and won't let you see or handle it, until you pay. I was told since I paid for it they won't do anything about it. The system is rigged to allow them to make mistakes and not fix them. It's disgusting and predatory that they won't do anything to fix it. Go anywhere else for your Rx needs. I'm going to be switching all of my family's medications somewhere else and tell every single person I know to do the same.

Walmart knows more about what tires belong on your vehicle than you do. Doesn't matter if you've…read morebought 30 sets of tires in your life, have a YouTube channel about working on cars, and have driven professionally. They know better than you! I already knew that they'd only sell you the tire size that originally came on your vehicle. That we-know-best policy is why I default to Discount Tire. But Walmart had a really low price on tires for my F250, so I ordered a couple. (The rears were worn out and the fronts were fine.) I answered every question, made an appointment, and paid for both the tires and installation. After driving 45 minutes, I arrived early for my appointment. Stood around waiting for anyone to show up at the service desk for several minutes. Finally a girl did, moving slowly. I told her why I was there. She asked if the F250 was 4 wheel drive. Yes it is. "Our policy is to only install 4 new tires on a 4 wheel drive. Would you like to install 4?" No thanks, the front tires have a lot of life left. "Well, our policy won't let us install your 2 new tires." I never use 4 wheel drive on pavement, but they couldn't care less. Later, they sent me a text saying they'd cancelled the appointment because I hadn't shown up. Argh!!! If you want to have a dumb, customer-unfriendly, we-know-best policy like that, that's your decision to make, but don't let me make an appointment, wait a week, waste a morning going to the appointment, and then refuse to perform the service that you scheduled, plus required me to pay for in advance. At this point, Walmart could be giving away tires and I'd still go elsewhere.

This pharmacy has a problem giving out the correct number of pills. If they can't count, what can…read morethey do correct? If you choose to use this pharmacy, make sure that you have the right medication and that you get the quantity you pay for.

My spouse and I went to Safeway Pharmacy on Sunday to get flu shots. I picked this location since…read morethey actually had Sunday hours and they're very close to where we live. We'd completed the consent forms online ahead of time (do recommend, makes the process easier) and we checked in after waiting in line for a little bit. The process was pretty typical but the reason why I'm giving 5 stars is their waiting room! Their waiting room is an actual ROOM! With full walls and a door (which has a passcode lock on it, I presume for securing the area after hours) and their treatment rooms are actual rooms with solid doors and walls too! I've never seen this in another pharmacy and I was really excited about it! The pharmacist was personable and professional. My spouse and I were in and out quickly enough and happy to have additional protection against the flu. We also got 10% off groceries coupons we can use any time until the end of the year which is cool.