Drive through pharmacy is convenient and the staff is friendly. Just takes some time but it's not their fault

The pharmacy lost my sons prescription twice. We were lucky that it wasn't a super important one, but that is negligent. I brought in a paper prescription and handed it to a clerk when picking up a different medication. Never heard anything so I just went in to get it. They had no record of it. Even though we knew what day I brought it in. They couldn't help me because it didn't exist. So I had his doctor fax it in or do it electronically however they do it. And they lost it again, never heard anything and there was no record. I switched pharmacies after that. Could you imagine if that was a life saving medication like insulin? Or blood thinners? Or many other things? And they couldn't help me? They didn't check the cameras. They couldn't find it. It was just gone. Don't go to this pharmacy. read more

Another example of big corporate pharmacies having total disregard for customers! Needing a flu shot for her work as an ICU Nurse, my wife made an appointment with this location over a day in advance. They were the only one available within 50 miles (about 30 from our house). Upon arriving at the store, she was informed that even customers with appointments were not being allowed in the store, and that to talk with pharmacy staff, we would have to wait in the drive-thru lane. After waiting well over one hour, we got to the window, only to be told that no one was there to give the shot. We were also blatantly lied to, as they claimed the Asst. Manager had called everyone to advise them. We, nor our answering machine ever even received a message, much less any evidence of a call! I'm sure Walgreen's could care less that they just screwed over another customer. Total lack of courtesy and professionalism! Shame on Walgreen's...and they just lost us as customers! read more

If you have major medical health insurance don't bother. They don't contract with them. Please pay more than retail. Have a nice day drive through. What a joke read more

Zero stars!!! This pharmacy is a circus! The staff are so rude and talk down to people as though we are ignorant idiots. The pharmacist argued with me over his "reading error", the pill count was wrong, not to mention they were the wrong pills! They've lost my scripts, failed to bill insurance, lost the actual orders sent from Dr. office, and couldn't get it right once in four months. FIRED! Negligence, complacency, arrogance and poor attitudes do not belong anywhere near medically related services. Don't trust this pharmacy. read more

I came in specifically asked for help. Finding an item took them 25 minutes to finally help me it cost me my delivery gave me a negative review all because they would not help me. I lost money for business because they can't do their jobs and now I am actually affected as a delivery driver because of them. read more

As other people have said these people are rude and not helpful at all. Our insurance company made as change pharmacies and I assume there are some good things about Walgreens but I have not found them yet. read more

avoid pharmacy at all costs this is literally the worst ever two hour wait in the store for prescription that took them over two days to fill. bs read more

There are cats and dogs smarter than the people back at the pharmacy. Long wait times and like magic, the medication is not ready when I arrive to get it. The staff is rude to top it off. I would go with anyone else you can find. read more

Worst customer service ever! Pharmacy staff are rude and disrespectful. Taking my business elsewhere.

My husband and I recently went through the pharmacy drive-through for a pre-flight COVID test. The lady helping us was wonderful and very helpful. Made the process simple and answered all of our questions. Thank you! read more

Worst customer service ever. A lost prescription and two days later they decide yes, they have the medication I need but no, they won't sell it to me because they're having computer problems. Was told they should have never taken my prescription to begin with (2 days ago). It's deliberate negligence. Complaint filed with corporate. read more

Get ready for a long complaint but the corporate website won't take it for some reason so here it goes. This is the first time I've made a formal complaint for ANY business. Ive been treated so bad by this pharmacy so many times now that something had to be said. But the straw that broke the camels back, it was New Years Eve, last night. I needed to pick up my husbands PTSD nightmare medication and his antidepressants because he cannot go without them. I figured I'd swing by before I went into work. So I pull into the Drive Thru line 10 minutes before they closed at 5. There was one person ahead of me and they were taking quite a while. However, I wasn't in a hurry and I hadn't a clue that they closed at 5, so I just waited patiently. Finally, the car in front of me is done, so I pull forward to see the pharmacy tech pulling the curtain down to show that they are now closed. I look down at my phone and it's 5.01. One minute after close and I had been sitting there for ten minutes so I assumed they would help me. Everyone inside was scrambling now to get closed up, emptying trash cans, putting things away. I had at least 3 or 4 different employees see me sitting there and they all ignored me and acted like they didn't see me. I sat there for another TEN MINUTES until an employee finally got on the speaker and told me they were closed. I said I know but I was here well before close and my husband NEEDS his medication, he can't go without it and asked if they would please do one more transaction because it was very important. He told me he could do nothing about it because everything was off already and said that if I was here before 5 then I should have came inside. I had no idea they closed at 5 in the first place! And to top things off they are closed today too for New Years Day. So he's going without, for two nights. I'm extremely angry and concerned. And he now has to go without. Walgreens needs to figure out some sort of way to help the customers that were there WAITING before they closed. It's New Years Eve for gods sake. I cannot believe the employees at this pharmacy closed the shade on me when I pulled up and then ignored me for ten more minutes! They are handling people's medication and people's lives! It's not a fast food joint! Thank you for letting me vent, and I'm furious I was treated this way. I will be following up with the store itself and speaking with the manager there as well. read more

The level of incompetence in this stores pharmacy department is unbelievable. The lack of any sense of urgency regarding the medical needs of customers is unacceptable. My most recent challenge is unfortunately not the first time I have been left without medication that is vital to maintain my health. I continue to be shocked by this level of unprofessional service from this location and this will be the last time I allow my medical needs to be compromised by this serious lack of service. I do not recommend this pharmacy and urge others with medical needs to take their business elsewhere before they are left in a dire situation. read more