Although they don't have the Quick Care anymore here that I liked coming to on occasion, my experience with Tiffany and also having a pharmacy that is open 24 hours has sealed my 5-star review for this Walgreens. Tiffany in the pharmacy is a unicorn and a rock star merged together in a pharmacist form. She helped me navigate the discount card options and price checking for a memory care drug for my mother-in-law that is not covered by insurance. I was able to supply Tiffany solid details with insurance back up letters to confirm stuff, but she took the time and made the effort to check price options across a few platforms for me quite quickly. The script that started at $800+ for a 3 month supply was reduced to less than $100 for 3 months. Patience, effort, care...Thanks Tiffany. But with that said and having to pop back to this pharmacy to sort out issues with my mother-in-law....Albert and Helen are both kind and efficient as well, in addition to being spot on to solve my issues. read more

It's a typical Walgreens. Nothing fancy, but a pharmacy when you need it. There was a sale ad posted at entrance. Carts with sanitizer wipes were provided at the entrance as well. Customer service at the pharmacy was very helpful. A medication disposal bin is located by the pharmacy check out. The store is showing it's age. It could use a renovation including better lighting, but it functions as intended. read more

See all

The pharmacy here is awful. My experience was so negative I contacted corporate only to be called by what I assume was an employee at this store with more lies and inconsistent answers. How it started. I was at the Costco pharmacy and wanting to buy insulin needles. The Costco employee advised that they didn't have what I was looking for in stock but if they did they were fairly expensive and suggested I go to Walgreens or Walmart. Walgreens is closer so I went there. After standing in line I requested the insulin needles in my desired size. Employee said he had to check and see if they had them, they did. He wasn't sure of the price and had to check with another employee. He did and I witnessed this conversation from afar. He came back and said I can't sell them to you. No explanation, no request of scrip confirmation from me, nothing. I find that odd considering Nevada is not a state where proof of scrip is required nor did they even ask for one. This is where I question some racial profiling being that I am a black female and there was zero explanation and change of tone appeared after original employee asked the price question of the second employee. Both males. After contacting corporate I received a phone call from this store with further excuses that they can't sell insulin needles because they need to make sure they have enough for customers. Again, am I not a customer if I'm standing right in front of you wanting to buy a product. And I'll reiterate neither employee asked for any type of scrip or even checked if I had prior pharmacy history at Walgreens so I call BS on that lame excuse. I'm also attaching a picture of a screenshot from their website that further verifies what is either their racial bias, stupidity or plain lack of customer service at this Walgreens location. This is the last time I'll ever step foot in a Walgreens. Too many other options out there and insulin needles can be easily ordered on Amazon for a fraction of the costs of this crappy convenience store. read more

Walgreens - Drugstores Near Me - Las Vegas, Nevada

benny was very rude to other staff members and they argued while checking me out very uncomfortable experience there was no professionalism at all. i hope yall improve your morale with each other read more

ORLANDO made my extremely traumatizing night into a ray of sunshine( at the trop and ft Apache location)! Thank you so very much for treating like a human being and listening to my concerns regarding the Walgreens located on Tropicana and Rainbow! I was treated like I was a criminal. I brought in 40$ to be loaded onto my chime account due to making sure a payment for my credit card didn't bounce! He told me his machine was saying it was fake, however he was still going to take it (which makes zero sense) Then asked me why I was so worked up.. and with all due respect is none of his business. My money was real & I had to travel all the way to the desert inn and Ft Apache location which was a major inconvenience due to this encounter! This happened at about 3:45 AM on Monday the 30th of June... so whomever the horrible boy was that was working the front at this time at the rainbow and trop Is the person that shouldn't be working in customer service The name given when asked was "Jerry" Will be going further into dealing with this incident. read more

I ordered a desk calendar for 9.95, it's so nice and was ready same day. Just walked around store and found the Walgreens brand 'Nice' dozen eggs for $5.99! I feel like I scored! At my local grocery store, dozen eggs are $12.99! I haven't had eggs for at least 6 months. I'm excited for breakfast with eggs. Very nice customer service. Clean store and lots of parking. Located Fort Apache and Desert Inn 24hr store read more

Walgreens - 5.99 Walgreens brand. I'm shopping here for eggs! - Drugstores Near Me - Las Vegas, Nevada

We got our Covid-19 vaccines here last night. We had consecutive appointments for us (set up online, but stated under 12 was not available). So we checked in, signed our forms, inquired if they had the one for under 12, browsed and waited. So, we all were able to get our shots. KUDOs to the pharmacy department. Thank You to all of you! And we got coupons for getting the jab. The promo: buy something for $1.00, get a credit for $20.00, so we found candy for 1.29 each. Must have rewards card, use your telephone number. We did this 3x, separately. So we ended up with $60.03 credit immediately. The max payout is $50.00. We tried different combos but we ended up getting two squishmallows, six bags of candy, 2 for $8.00. KUDOs to the clerks at the front checkout counters, for all of their assistance! Spotted some cute squishmallows, in all different sizes, in so many cute forms, like Pokemon, including seasonal Halloween, a cute purple bat. Noticed that all of the vitamins were Bogo. Halloween was one aisle, two sides. Saw my specialty eye drops at 22.99 (my eye doc gave me a $5 off coupon); decided to get that later. Promotion read more

Walgreens - 2/$8.00- candy - bat squishmallow, 9.99 - 10/7/23 - Drugstores Near Me - Las Vegas, Nevada

If I could leave 0 stars I would. I asked for a transfer and they straight up just don't follow through with my request and I haven't to follow up with them only to find out they didn't initiate any transfer. This is only the most recent location that has totally screwed up my requests. I haven't had a good experience using any Walgreens locations. The people are rude and cut me off on the phone and act short and frustrated with even the simplest request or need for clarification. read more

:( i get that it's 1:55am but this is the only 24hr walgreens in my area. Get more staff dude. read more

Walgreens - :( - Drugstores Near Me - Las Vegas, Nevada

the lady at the desk was incredibly rude, i have never been to this location thus didn't know the bathrooms close at a certain time. she told me that the bathrooms weren't open but i didn't hear her the first time so i asked her what she said and she yelled at me. then when i got to the counter to check out she gave me the nastiest stare. read more

Prescription Counter girl with long brown hair is rude. Says it's not fast food. Has a bad case of UMS. Ugly Mood Syndrome. I hope she feels better soon or finds a job she loves. We cancelled our prescription. Went to CVS. Welcoming & kind. Being angry and mean helps no one. Hope her day improves and that she realizes being ugly to people is a waste of life. read more

Don't go in this Walgreens's if you want help in the photo lab section..'They have no knowledge of anything!!

If you're in the area and just wanting to pick up a snack, sure this Walgreens will suffice. If you plan on picking up a prescription, I highly and I mean HIGHLY recommend you check your prescription as it's been numerous times at this location where the workers in the pharmacy have put in the wrong prescription or a duplicate prescription, let alone not even knowing what insurance they accept. You would think that a Pharmacy with a bunch of Pharmacists and technicians would know this, but nope. First impressions are always important and when you go to get your prescription, they go and dig for it like a needle in a haystack plus the lack of personality is why I switched to a different Pharmacy. read more

I'm giving this Walgreens 5 stars because unlike the Fort Apache one when I called they answered their phone as they should. The man who picked up was quick with my refill and yes I had my doctor transfer from the other Walgreens! Anyone who wants to get medicine at a 24/7 one this is the one to go to. read more

2 months in a row, my estradiol has not been filled! How hard is this? You give me 30 day supply, & I'm out & it doesn't show that I have anything waiting to be filled ! I I'm really getting tired of the way I'm being treated trying to get my meds from your techs! Think I would get better service at CVS!! read more

The worst customer service or no customer service. My husband recently picked up a new prescription and the pharmacist never reached out to explain these new meds and clerk asked he wanted to purchase the old meds which these were replacing. This could have been a health risk. Also I wanted to purchase a nail item that was locked up so I asked the cashier to send someone to unlock the item and no one came for 10 minutes so I went back to cashier to request someone again, and she said oh you want to purchase something and I said yes today . So person came but didn't have the unlocking key so she went away a finally came and unlocked item. Never apologized for the wait. Just the worse customer service at Walgreens on 7845 W. Flamingo Rd. read more

The pharmacy is rude. They don't want to be there and it shows. I ended the conversation while trying to give them my insurance information because they seemed bothered and irritated. I will transfer my prescription to a different store. read more

This review is directly in regards to a worker named "Paula" who claims she's a manager at this store. I have been a client at this store for years, and never once have i felt mistreated. Today i was humiliated, laughed at and very clearly discriminated. My accent is thick but i am more then capable of being understood. I was there to pick up some pictures but when i asked "Paula" she dismissed me, ignored me and proceeded to mock me and make fun of me to other customers. She completely disregarded what i was telling her. How completely disrespectful can you be?! She stood behind her cashier, laughing with the next customer in line, about how she didn't know what i was talking about!! This is completely unacceptable and i hope no other customer has to ever feel as humiliated as i did today. read more

Incompetent, inconsistent, mean. I have been coming to this pharmacy for over ten years now. I like it because it's open 24 hours, and I can always come in for last minute prescriptions if something comes up. Over the past two weeks they have been an absolute mess. I have probably called in over 20 times to get my prescriptions filled, and it's always something. I have new insurance and was hoping to apply it to my prescription when the pharmacist, Veronica, rushed over to the window and yelled "prescription insurance isn't the same as medical insurance!" I obviously know this, and was explaining that the woman over the phone said to come in and they would look up my prescription insurance. She began yelling again, making a scene and talking to me a like a child. I couldn't help but get teary eyed, paid $133 for my rx (bc they refused to help me), and left. I will be transferring my entire family to cvs. Shame on you. read more

The cashier I believe her name is Christina was very patient and helpful updating my Walgreens point account, thank you for the 5 star service... read more

My prescription was sent to them they told me they didn't take my insurance said they would transfer them to the cvs. They also said cvs would call. Waited all day yesterday nothing. Went to cvs this morning they tell me they never received anything. They take my name and number down. Didn't hear anything so I come back at 3pm still nothing. Walgreens tells me they sent it and I tell them cvs says you didn't and the lady said " well I'm telling you it is sent" worst pharmacy I've ever went to. read more

They are the worst, god forbid if your dying your scripts will be ready for you after your funeral! They are horrible! I have Been waiting over three weeks to get my scripts filled! read more

Came here after work to grab a few beers, apparently they no longer take passports.. considering the fact that we are in Las Vegas I wonder how tourists are treated here. I'm wondering also about the legality of the scenario. I will be investigating. This is ridiculous. I shop here often and I feel like I was discriminated against for trying to use my legal passport. read more

The worst service I have ever received from any pharmacy. I had a prescription sent over from another pharmacy to this location because they are 24hrs. I called five times before arriving to make sure they were able to start preparing the prescription. Each time a different pharmacy technician answered the phone. Which were all very incompetent i'm sorry to say. Non of them knew how to do a simple patient search for all Walgreens or bill insurance. Two of the young boys told me specifically they didn't know how to bill insurance but they are pharmacy technicians. I worked as a pharmacy technician for 6 years and that's part of your job. If you don't know how then ask. But each time I was supposedly transferred and hung up on. The last technician I spoke to was Kayla who had the worst customer service I have ever dealt with. She was rude and clearly doesn't know how to do her job. Kayla told me she couldn't find another profile for my roommate so a new profile was created. Which the person before was able to find my roommates profile with an old address. All she had to do was update the information . But she created a new profile and said there was no insurance on file. After speaking to a store manager about Kayla's inability to do her job as well as having the worst attitude and behavior I have ever seen. Michelle was able to come over and give us the prescription which all of a sudden they had three profiles for my roommate and insurance information. This pharmacy needs to train all their technicians on simple customer service skills, answering the phone, billing insurance, and searching for patient profiles. They are plain lazy and rude. This would never have been acceptable with any of my pharmacy managers, store managers, or even pharmacist I have worked with. This kind of behavior is how informations get messed up and can cause some serious issues. read more

This pharmacy is really incompetent. I suggest just going elsewhere. They are never stocked and they always forget to process your medications which is a HUGE hassle to go and be under the impression that they have it all under control. To top it off, their technicians have huge ego problems and have no consideration for their customers. Every single time I have filled my prescriptions at this location there has been an issue EVERY SINGLE TIME and the lack of empathy or even the acknowledgement of their error is impossible to get from them. read more

This Walgreens has excellent customer service in their pharmacy department, unlike the one on Tropicana and Fort Apache. I rather drive a lil more than go to the trop one. read more

I made an online appointment for my vaccine but they had me waiting for 35 minutes. The people after me got their shots first. If I didn't tell them I had an appointment 30 minutes before they wouldn't have done anything. Very disorganized! The same thing happened to my husband a few months ago. At least he had the patience to wait and I didn't. read more

Awful awful awful. The line was 10 people deep at the pharmacy and it has taken an hour and half to get my prescription. They have an issue with every single person they deal with, all administrative nonsense. It's insane. It's not like Walgreens doesn't know what they're doing. Just a big mess. I'm never coming back. read more

Staff member Beni need more training. She disputed that youi cannot make a paybyme transaction with item purchases. I tried to help her and explain that the POS will give her a total to collect with my purchase if she would enter the amount I wanted to pay and follow the instructions on the POS. Not only did she tried to argue that her management team told them not to process it that way but she refused to just follow the instructions on her POS. After several minutes, she finally just entered the amount and was given a total to collect. There was no apology, even after I said thank you and appreciated it. She went to defend herself, told me she been with company for 5 years and never did it that way. Very condescending in her statement and was more upset. I would have a expected her to have taken accountability and been happy she learnt something new. Worse experience I've had at this location. read more

Never Again, Never Again. I Only came here thinking it would be better and faster than the Urgent Cares in town. The wellness clinic is a waste of time. I saw a APN, not an MD and she misdiagnosed me and told me to take OTC meds for my sinusitis. She was nice but what's nice when you don't feel good and are misdiagnosed. I went home downloaded Dr on Demand App and saw a Doc Through FaceTime that was 100% better. I was diagnosed properly and given the prescribed meds for my sinus infection within 30 minutes. So basically I wasted an hour of my day at the Wellness Clinic and $20 bucks and had no relief whatsoever. Thanks for nothing Walgreens!! read more

Absolutely the worst Walgreens I've ever experienced whether it is eight in the morning or 10 PM in the evening you will be lucky to reach a person for your life essentials being your pharmaceuticals you either get put on hold without someone answering very rudely or you stay on hold for 45 minutes or longer there is nothing more frustrating than trying to reach someone that is supposed to be in a position to help you and then they have a bad attitude simply stated if you cannot get your job done or you do not like to answer the phone relocate or find a new career I promise once someone finally does answer all my medication's will be switched to Smith's or CVS absolutely ridiculous I would not even give them a one star review read more

I'm pleased with Walgreens especially at the Desert Inn & Fort Apache store. The pharmacy area could use more staff at the windows during rush hours. But overall it's ok! read more

Got here at 2:24pm and its now 2:50pm and the line has barely moved... Probably have at least another 20+ minutes to go. Literally just here to drop off a prescription which should take no more then 2 minutes. The workers here are literally the slowest workers I have ever seen and this place is always like this. Most times I need to stop, I just drive right by because the line outside is 5+ cars long in both lines.... And going inside... Worse! Standing in line for 30+ minutes with all the weird people around here is not on my list of things to do. FAIL! read more

Walgreens - Drugstores Near Me - Las Vegas, Nevada

See all

All walgreens drive thrus are useless! and wait times are incredibly long I keep saying I'm moving my prescriptions to cvs instead I've tried many local Walgreens and they are all the same!! Sorry Sad But so true! read more

Poor service, I waited 3 hours to pick up my medication prescribe to me at urgent care to give them time to prepare it. However it was not ready yet and told me that system was down, and asked to come back and call for the status of my meds. Calling them 5x and hang up on me. Medication need it asap. read more

The place is shiny clean. One of the reasons I am visiting Walgreens is that they are keeping the place extremely clean. I mean the floor is cleaner compared to a food table in some restaurants. No, I am not joking or hyperbolizing. Nevertheless, as a client, I expect a little bit more competent and trained staff. I gave them a prescription and I took them ages to find the exact eye drops. A feeling assured that they don't know what exactly are doing. Hopefully, they do, because they are dealing with people' health. I need to say the lines here are moving really fast and the wait time is few minutes. read more

Walgreens - Drugstores Near Me - Las Vegas, Nevada

I've always had hit or miss experiences with this particular Walgreens! I wish they had a separate sections for the pharmacy because that department is really a piece of work at times. Can't tell you how many times I've been texted that my prescription is rejected because "my insurance doesn't cover" the medication but in fact It is. I've had to call several times to my insurance and ask the reason only to find that whomever is trying to process the request is using the wrong coding which in return causes the silly automated decline for the prescription **rolls eyes** but anyways.... I've had better experiences in the Walgreen Healthcare Clinic. Recently I needed to get a few updated shots prior to returning back to UNLV this semester so I choose to do them here! Way cheaper and my insurance takes care of all billing 100%. The doctors who work out of this part are really nice and take the time to explain anything you have questions on. So overall it's an okay location depending on the day and department you visit lol. read more

Just want to give a huge POSITIVE shout out to head pharmacist Nicole and tech / assistant Kayla Their attention to detail is phenomenal . I went in to pickup a regular monthly prescription but , there was an issue regarding how the information was transmitted by my Dr. , once again Kayla and Nicole were were once again up to the task . Took them less than 5 minutes to decipher what the issue was and I was on my way home with all my meds. These 2 ladies always have the answer and are definitely at the top of the list when it comes to customer service Always a pleasure to deal with . read more

I don't mean to pile on the pharmacy but I was astonished at how long the drive-thru wait was in the middle of the afternoon. I pre-paid for one prescription and waiting for approximately 15-20 minutes while only one car/customer was served. I ultimately got out of line because I was uncomfortable with the wait time, didn't want to leave may running and concerned about the service. I called and asked to speak the manager if this was typical wait time. She said it wasn't and gave examples why it might be (covid-testing, checking with insurance), she was gracious but a little impatient. Ultimately, I've decided to switch to a different pharmacy because the wait line isn't convenient, and I'm not confident this is a one-off deal. read more

The pharmacy staff is very rude and not helpful or caring at all. The lady I spoke with was rude and when I asked her not to be rude because I am sitting here in pain she said "ok" and hung up on me.... read more