Totally unreliable and rude personel. I tried to get my medication there for months only to be told it wasn't in stock with no idea when they would have it, they offer no help then hang up. I managed to get my my medicine there once only because I put in a complaint to corporate and wouldn't let it drop. So I guess I'm going to complain again. read more

The store was clean and fully stocked. I went in looking for 3 specific items and was quickly and easily able to find them all because of the store's organization and signage. The cashier who checked me out was very friendly and helpful. Hadn't been in this store in years but will definitely consider coming back in the near future. read more

Walgreens - cars parked in front of a walgreens store - Cosmetics & Beauty Supply Near Me - Lake Jackson, Texas

If I could give this pharmacy zero stars, I would! Came in for flu shot, and was told if I didn't have an appointment I couldn't get one. I could go home and go online to schedule. Fair enough. That's exactly what I did. I arrived ten minutes prior to my appt time. 45 minutes later, I'm still waiting. When I asked how long it would be before my vaccination, I was told the pharmacist was preparing the vaccinations for everyone. EVERYONE? I'm only one person. It gets better. As I wait I have observed 3 individuals get appts while here in the store. A fourth lady was just told to go home and sign up at Walgreens.com. Are you kidding me. Oh wait. Pharmacist just came out only to call a patient with an appt 30 minutes after mine. She was kind enough to inform him that my appt was first. HORRIBLE SERVICE!!!! Never again. read more

I have been faithful to this Walgreens for many years. They lost my faith, and my business today. I went through the drive-thru to get my monthly medicines. Being a new year, one of my medicines that is normally $15 was going to be $144. I looked for an online coupon while the girl went to retrieve my meds. I found a coupon and was filling it out when she told me she was going to go give someone a covid test. Ok. She finally came back to the window and I told her I had the discount card. She started asking me for various information that was not on the card. She left for a while then came back and told me this was taking too long, that I needed to drive around and get back at the end of the line!!!!!!! I was in shock, asked her if she was serious, and she said yes, she was serious. I drove around and waited in line again. When I finally got back to the window the pharmacist came and told me the price ($144) already included the discount card. I told him I have never paid this much for this medicine ever. He told me to go home and call my insurance. I said that I needed this medicine so I went ahead and paid for it. Before I left, I told the girl at the window that I am 62 years old and have never, ever, been told to go get at the end of the line because it was taking too long. She told me the pharmacist told her to have me do that. I told her to tell him I will be taking my business to CVS. If I could give zero stars I would. read more

This is the second time I've had an e script sent in by my doctor and they have "lost" it. Anytime I try to call them, they never answer the phone. Last time I tried to call them, I was on hold for 45 minuets. I drove to the pharmacy while I stayed on the phone, walked in there and there was one person in front of me. There were three pharmacists back there and one person working the counter. I guess the pharmacists are too good to answer the phone. I am done with them...taking my business elsewhere. read more

Not Helpful! Called ahead and was informed that there were 20 people ahead of me. Upon arrival I found nobody ahead of me and they took an extremely long time to help me. I had just arrived from an urgent care and needed to get going and there was no sense of urgency, hustle, or even simple interest in helping. read more

The lady at the drive up pharmacy window was wonderful. She took the time to get to know me. Really took good care of me and fixed all the wrong information on my rewards account. read more