Great place to get physical therapy. You can tell that they really care about getting you back to…read morefeeling better.

From the owner: Angel Leaf Home Care Providers is the leading provider of In Home Care Services for our Elderly or…read moreDisabled Adults.

I have a daughter / resident @ this facility. I am extremely displeased/disappointed with the…read moreManagement as well as most of staff. The theft as well as abuse is APPALLING! Their lack of professionalism as well as people skills is lacking! Their l incompetence is a sad situation. I have been very closely attentive. They have hired a 4th Director whom is seriously lacking in professionalism as well as people skills and such rudeness to family members! I could continue but will only add that I would NOT reccommend this facility to anyone who wishes to receive appropriate loving care to their beloved family member. Regards, A concerned/displeased family member

Do not use this company...they charged my parents for service the day my dad died. I have called…read morerepeatedly to get a credit and never recieved..now the owner Adi will not accept my call. Also my dads,grandfathers and moms wedding bands were stolen and this company was the only one that spent time alone with my dad.

At Caring Senior Service they have been serving the elderly since 1991, allowing them to keep their…read moreindependence. They provide in home care solutions for seniors including companionship, errand service, meal preparation, personal care and transportation services. The services and products they provide can enable you or your aging loved one to stay living independent at home. Their caregivers provide you and your loved one with the best possible in-home care services, and companionship.

My husband has ideopathic pulmonary fibrosis, which has worsened siignificantly over the last five…read moremonths. The pulmonologists at Houston Methodist J.C. Walter Jr. Transplant Center prescribed delivery of oxygen from American Homepatient (AHP). AHP delivers O2 every week to Palacios, and calls prior to delivery to see if there are any changes to the order. Everyone that we have dealt with on the AHP team in Lake Jackson has been friendly, courteous, caring, and professional. If you are in need of home health equipment, I highly recommend this company. They are very accommodating and have been providing my husband needs, when he needs it since April. We have no complaints, only compliments!

They were very helpful in getting me all setup with a wheelchair. They told me because the…read moreinsurance pays for the majority of the chair it would only cost me $3.17 per month. I am approved for 13 months of wheelchair use. They were the sweetest people and provided me with a brand new wheelchair even though I am renting it.

My PPO insurance was charged for 11 visits and hospice staff only provided 5 visits. If that was…read morenot enough to double visit charge, 6 months later received notice that this entity also filed with Medicare for the same 11 visit time frame and paid. 5 visits pay out for a total of 22. I am in the processes of filing fraud charges via both insurance entities although, it has taken hours away from the loved one I would rather spend the time with. May God have mercy on their souls...as I have NONE.

My family member was in the last stage of Pancreatic Cancer. Upon his discharge in July 2018, from…read moreMemorial Hermann Hospital, he was referred to Coastal Staff Relief. The Coastal Staff Relief nurse did not show up for 2 days nor did she call. Neither the nurse (Talia) or the Director of Nursing (Donna), returned any of our phone calls and several attempts were made. My family sent an email to the Director of Nursing and she never responded back to our request. As a result of that, we notified Texan Plus, to inform them that they were paying Coastal for services that were not rendered. Afterward, my family discontinued the Coastal Staff Relief services for our family member. A complaint was filed with the Texas Department of State Health Services. The complaint allegations were substantiated the Agency was cited in October 2018. Within any organization, "COMMUNICATION" is VITAL and Coastal Staff Relief lacks that component immensely. They are only interested in generating revenue, instead of efficient patient care for individuals who really need it.

My relative fell the first 5 days here. I visited her daily. The one day I didn't, she had a…read morestroke. She complained to me of the nurses being rough with her and neglect. I would not recommend this facility to anyone. She lasted one week in this place.

I called 11/14/2024 at 836 AM, my understanding is that your office was open. The woman who…read moreanswered informed me that they could not take an appointment because her computer was starting. As a former manager, my employees were expected to be ready to work at open. I chalked it up to technical issues and left a callback number for her to call once the computer was online. After waiting 45 minutes I called back, and was immediately put on hold. Okay no problem, things get busy. Then another woman picked up the phone and once i explained my experience so far, she basically had an "oh well" attitude, was cutting me off, and not listening to the answers to the questions she gave me. Distracted? Doesn't care? Too busy? I don't know, but what I do know is that the whole experience left me feeling like not only does your office not care enough to make it easy for new patients to book an appointment, they also blatantly don't care once their behavior and treatment of patients is pointed out to them. I politely declined the appointment and explained that we had gotten off on the wrong foot with the computer thing, and that I was getting the impression that the employee was not happy I called, and more annoyed or frustrated that I called for an appointment. I informed the woman of this, and her response sealed the deal. There was no "Would you like to speak to my manager?" nor any apology, resolution, or anything aside from, "Hmm, well ok!" This is bad business guys, I hope someone in charge reads this.

I been coming here for years. It's very beautiful inside this facility. Dr. Jackson is extremely…read morecaring and informative. I will keep coming back.