Why are the pharmacy slide doors down at 1:30 pm on a Monday? No sign saying why but Pharmacist working behind the glass?!!!! read more

Walgreens - Drugstores Near Me - Kennesaw, Georgia

Rude employees and slow service at the pharmacy. There are too many options to give this place your business.

The Wade Green location is the worst Walgreens in history! The level of service is equivalent to the local McDonalds you go out your way to AVOID! From their older in age down to first job associates, each of them lack the proper customer service skills to make a business thrive! From poor attitudes, poorly stocked shelves, and unqualified management, this store has it! Do yourself a favor and go down a few more exits to visit a different location! read more

Stopped by the Pharmacy and had several questions about COVID testing and what I need to do if I travel. Jacob advised me to come back to be tested before I travel overseas. He came around the counter to show me some different allergy medicines and really took his time to help me. He has helped my daughter as well many times. Jacob is just a bundle of knowledge and really nice guy. Thanks for great customer service. read more

Down for a couple of days in Marietta/Kennesaw visiting with Kids and Grandkids. My wife uses a nasal spray to help keep her sinuses clear and the top had come off and leaked into her purse. Needless to say, the nasal spray was empty and we needed to find a pharmacy to buy another. Using my yelp app, this location came up. Unlike the Charlotte Area where there are pharmacies on just about every major corner, it this area a bit harder to find. This one was about 5 miles/10 minutes away from where we were staying across from Kennesaw State University so we drove over. Store is a typical Walgreens but well stocked and easy to find. Very easy to check out and we were back on the road shortly. read more

I used to love Walgreens and was consistently getting my medications refilled here at the pharmacy for over 2 years every month. I stopped coming to Walgreens altogether and switched to another pharmacy due to the customer service at the pharmacy. Every. Single. Pharmacist treats you like an addict or will refuse to fill your medications EVEN with a doctor approval. They don't like to help you if you have questions. They rush you off the phone or make you wait for several minutes before actually "faking" like they want to help you. I DO NOT recommend and will NEVER recommend anyone to come here. If you want excellent customer service & want to be treated like a human being- DO NOT come to this pharmacy. read more

Very disappointed to say that they went up $3 on cigarettes and didn't even change the price tags for them, I didn't realize until I seen the price on the screen when they were rang up. Needless to say I won't be buying cigarettes there anymore since quick trip is most definitely $1 cheaper. read more

So my prescription was for Breo Ellipta which retails for $299. I used my handy SingleCare app and they have it for $266. I show it to the pharmacist. She said she cannot honor the price. So I paid the $299 since I needed it to breathe. I called Walgreens customer service number. The lady said someone would call me back on Wednesday. Nobody called. I called back on Wednesday. They said they would escalate my issue and a supervisor would call me back on Friday. Nobody called. So today is Monday. I called again. They now tell me that a district mgr will call me back within two business days lol. Doubtful I will get a return call. What a nightmare. I would not recommend trying to use a single care app or good rx etc at Walgreens. read more

WORSE CUSTOMER SERVICE EXPERIENCE EVER. I'm start by saying I've never wrote a review or called corporate a day in my life but I couldn't let this one go so let me tell you about CATHY THE MANAGER! So I waited in line already for 5 to 10 minutes. Cathy comes and ask what I need help with, and I said I need to pay a bill. She then tells me to go to the register at the front and that she will be with me in a minute. So that's already strike #1 but i go to the front & she then proceeds to help the customer who was behind me! So now I wait another 5 to 10 minutes before she comes help me, strike #2. She finally comes to help and starts putting my info in as western union I tell her that's wrong, I'm using paynearme and that you have to scan the barcode that I have on my phone. I pull up the paynearme page on my phone. It has barcodes for Walgreens, CVS, Walmart, etc right next to the store name. I accidentally pulled up CVS barcode and she gives me the death stare and does this deep sigh really loud like I caused a major problem. She's then scans the Walgreens barcode and asked for my ID. I have came here multiple times to pay a bill and I've never been asked to show my ID so I explain that and told her I left it in my truck and I have to go grab it. She then SLAMS HER HANDS DOWN WITH EXTREME FORCE ON THE COUNTER IN ANGER because I have to go get my license. Strike #3. At this point, due to her terrible customer service, lack of care to treat me as a paying customer of Walgreens, and her EXTREME AGGRESSION of which has made me feel THREATENED now, she now has just fired me allllllllll the way up and got me completely out of my character, so not gone lie I said some things to her that I shouldn't have said but she absolutely deserved to hear it because as a "MANAGER", no customer should EVER feel THREATENED, SCARED or STUPID for any reason whatsoever. AFTER ALL OF THAT, I get in my truck to leave and another so called manager I believe (hairless chubby caucasian guy) didn't get his name, comes out and is acting like he's coming to get the carts but is really waiting for me to leave so he can read MY LICENSE PLATE. When I pull off I see his head peep over another car that he is hiding behind and he looks and reads my license plate into his ear piece! I can't make none of this up, everything is 100% true. Now I feel SUPER THREATENED, UNAPPRECIATED as a customer, and like i am now Walgreens #1 enemy. This was the worse experience of my life. I called and reported to corporate, no response yet but it's still day 1. If I don't hear from corporate I plan on reaching out to my social media influencer friends and I'm going to pay them to negatively blast this store about my experience. We going to make you go viral Cathy and hairless chubby caucasian guy, hope it was worth it. Walgreens please do better with who you choose to be a MANAGER OF THE STORE! read more

I went in this location today to grab a card and gift bag. I forgot my debit card in my car so I told the cashier that I'll be right back. This man had the nerve to have an argument with me saying that he had to get the transaction voided and was highly upset about something his manager can just come swipe there employment card to void in 5 seconds. I was shocked and was going to turn around to pay but I just drove off to dollar general where the employees are nicer and cheaper as well. I worked for a similar company when I was younger and would never talk to customers like that. Highly unprofessional. read more

They desperately need to have more pharmacists working during shifts or another phone because each time I call the pharmacy, I have had to wait 20 minutes or more for someone to answer, then get placed on hold for another 20 plus minutes. read more

This is seriously one of the best Walgreens I've ever been to! The staff were so helpful, cheerful, and nice! The store is clean and organized. The bathrooms were clean too! They even spoke happily on the intercom to offer options for checkout when the line was a little long. It's been a good experience every time I've gone! read more

Well..not always friendly. Today's cashier had a condescending attitude. Was kind of shocked about it.

Limited products in the store is the only reason it's not 5 stars. The staff is wonderful.

Well, i really dont know what to say.. Its your typical walgreens.. It never appears to be very busy but the parking lot is always full.. The employess at this particular one are never very enthusiastic but.. They are always quite friendly.. I come here often with the girlfriend.. Lol i gotta admit, i do like the "as seen on tv" section... Lol and in the summer time, this place is a great spot to walk in an cool off. I think they must keep ac set on 65 lol read more

Incredibly nice, the woman at the pharmacy was so sweet and helpful. But just warning anyone who is stopping for a bottle of wine.... THEY DON'T SELL ANY! I know, its shocking. I mean I know they are not known for their wine selection but I was planning on picking up some while getting a script filled. read more

I was surprised the store was open on Christmas Day ! Just made a quick stop to get some Christmas stocking items / they had extra staff working on different counters so people don't have to wait ! Very polite and joyful service ! I live in this area and shop here often , nothing else around was open ! Thank you guys ! Marry Xmas read more

Worst customer service ever, They make you wait forever at the drive thru. If they could at lease acknowledge they your there. After 6 pm is the worst. You can see them thru the glass and know their not busy just playing around, very rude customer service each time. read more