Up until today, I've usually been pleased with the responsiveness and treatment. However, today I…read morearrived at the drive-through window and the vehicle in front had just pulled out. The woman walked off without acknowledging us at the window. I figured ok there's someone at the counter, so I can wait a couple of minutes. 10 minutes later, still no acknowledgement and the woman walked past the window several times. Definitely cold outside, but no such thing to say "we are backed up, could you come back later, etc"... nothing .... I was there to pick up 2 Rx after receiving a notification from the pharmacy. So will try again tomorrow, but I certainly hope it is a different person than the one today.. Follow-up Friday Jan 5.... drove up to the window, one car in front, then I pulled up, got immediate attention, order was filled, person at window was very pleasant, and this is the type of customer service I've been use to... so I figure, might have been a new person the other day or maybe they were short-handed.... so today my review would be 5 stars.... so I'm upgrading the numbers above...

I love this place. Of course IF you are all INTO waiting a couple hours then head on out to W*****t…read moreor W***g***ns and catch a nap in the car or something. But if you are Like me and used to small town fast sweet service then - Sister! This pharmacy is for you!!! I much much prefer doing business with real small town people who know me and appreciate my business AND take the time to check my meds and remember me from each time I visit. Very fast. Very efficient and cost the same. AND very close!!! I stand amazed when I see all the people sitting in chairs waiting at some huge places as those I mentioned. I detest waiting. If you concur check them out!!

Last week I needed a backup battery for my portable oxygen generator, Ashlynn was extremely helpful…read morein securing one for me. Her professionalism and relentless pursuit is greatly appreciated! David

Super friendly and super fast! I was visiting my family and…read morehad forgot one of my meds at home and this place called my outta state pharmacy and had my prescription refilled there in under 10 minutes

If your someone they like sure they show them respect but if you have been singled out in the…read morecommunity which i am and the people here are ruthless. The employees will make the environment even more hostile they push their power over me and makes it impossible to feel safe in the store i get nervous and prepared for the judgement and games. Ive had trouble with deliveries, in the pharmacy and people cancelling orders just so i have to start over ive been marked at checkouts and had items i try to buy denied because at the time i had food stamps. Meanwhile a drunk they all love buys cooking wine on food stamps every month bottles of them i was just trying to buy a pumkin and gourds which i was planning to eat over the holidays. I hate to have to enter and my daughter does too...

I've lived here for 12 years and have been using this Walmart's pharmacy from the start (except…read moreonce). Every experience I've had with the pharmacy's staff has been great. I've seen them so busy at times that I wonder how they do it and still maintain a calm and pleasant demeaner. I for one, will not change pharmacies. As for waiting in long lines - depends on the time. I had a prescription filled once at the Walgreen's pharmacy - now THAT was a long line and a long wait. If you don't want to walk around the store waiting for a prescription to be filled when they're busy, just sign up for text messages. It's great. They send me a text whenever I have a prescription ready. Then I can pick it up at the pharmacy during the less busy times. No lines -no waiting.

There were a couple of things I didn't understand about this Walgreens that has happened at other…read morechain pharmacies by the same name. On both July 20 and 21, 2025, we went here for some items we needed. One side of the entry doors remained blocked both visits. I was always the first to greet employees. Nonetheless, I'm always grateful that Walgreens has their own private label that sells cheaper OTC (over-the-counter) drugs.

I have been running all over town trying to pick up my prescriptions, and I still don't have them…read moreboth. The Walgreens closest to my end of town just texted me that they received my prescription, nothing else. The next day (yesterday) I went to pick it up, only to find out they were closed for the 4th of July. I went back today only to find that the pharmacy has at some point started closing on weekends, but I could drive out to another Walgreens across town and get it. I did, and after waiting forever they told me they only had one of them, but I could get the other at yet a third location. So here I went across town again, only to be told that no, they didn't have it. I'm changing pharmacies, and I'm telling all my friends. They're all also old with multiple prescriptions. Walmart corp. lost money last year -- maybe they should cut their CEO's salary and reinvest in their stores. In the meantime, they'll get no more business from me.

You are treated as a person here not just as another customer or a number. The entire staff are…read morecompetent and professional and these attributes are found at virtually all pharmacies. The things that make this place truly exceptional are the entire staff are caring, friendly, courteous, accommodating and appreciative of my business. I was soon greeted by name when I came in and everyone is always very helpful and patient with my questions and they truly care about my health and my concerns. They are prompt and always provide EXCELLENT SERVICE, they don't talk down to me and always explain things to me in a way I can understand and they actually LISTEN to my questions and concerns and address those questions and concerns completely. I highly recommend this business.

Another positive shopping experience here today. The staff is very friendly and the manager Sam is…read moreespecially nice and informative; they price match and can fill maintenance prescriptions easily here. Also, they have a nice coffee shop! Oak Park pharmacy really does provide excellent customer service...with a smile! :)

Great pharmacy and staff. Very professional and willing to help. I have used them for many years…read moreDelivery available for $5 which is well worth it. Highly recommend them.

This use to be a first rate pharmacy until Tm Finley sold it. It is now the worse run business we…read morehave ever dealt with. We kept staying with them because they kept saying things were going to be straitened out. It has only gotten worse. And most of the help is very rude and unprofessional. We closed our account today and I hope Mr Finley has the good sense to Quit letting them ruin his good name

I love Hometown pharmacy!!! I have been a customer for a couple years now. I did try and move to…read moreanother pharmacy because it was closer to where I live and has turned into a disaster! not gonna name drop ( HARPS PHARMACY!!!!!!!!!) OPS I did it lol. Anyway to many bad things to name that has happened to me and my wife there. OK enough about them! sorry had to vent! Now HTP is the absolute best pharmacy I have ever been to in my life! No Joke!!! They really know what there doing there! Always fast service, friendly staff, low prices on everything in the store. its just an all around Awesome place to go for your healthcare needs!!!!!! I love this place! Thank you to all the staff and everyone involved in making HTP the best pharmacy in hot springs! :-)

This is the worst pharmacy I've ever been to We were out of…read moretown and they basically told us that he wasn't going to make any phone call to help us refill a rx that we ran out of while on vacation They were even rude while standing there ignoring us We went down the street to Walgreens and they were so helpful. Boo on Walmart