Got the very best prescription for my progressive lenses than I've had in years from Dr. Heinemann…read more Great glasses, I'm VERY pleased!!

From the owner: Our office focuses on eye health. Comprehensive eye exams, glaucoma test, refraction, contact lens…read morefitting, contact lens trials and ordering. We're next door to Success Vision Express so you wont need to go far to get the best fitting eyewear for your lifestyle.

I completed treatment for dry eyes with Dr. Brogdon in Little Rock. The office staff, nurses and…read moreDr Brogdon were all very courteous, professional and showed me nothing but kindness and respect. My dry eye problem was improved to the point I was able to have my cataract surgery. I had cataract surgery on both eyes over a 2 week period (community care referred from the VA). It was the most positive experience that I have ever had in a medical environment. I saw staff and doctors in both the Hot Springs and Little Rock clinics and the Little Rock Surgical Center. Everyone I came in contact with showed extraordinary professionalism, compassion and such a personal feeling of attentiveness. I would definitely call this clinic a "best practice" model from start to finish. Thank you to all involved in my care, Karren Blankenship

Concerning Experience and Pressure for Unnecessary Surgery…read more I had a two‑hour exam here in December 2025, and the experience left me very uneasy. Despite having a large office, there were no ophthalmologists on site. After the exam, I was told I had "severe" nuclear cataracts and needed to have both lenses removed urgently -- before Christmas -- and that I would have to travel to Little Rock because they had no ophthalmologists locally. I was also told LASIK wouldn't work and that the surgery was invasive, which added to the pressure. The urgency they pushed did not feel right, so I requested my records and sought a second opinion. They initially refused to send my records to the ophthalmologist in my own town, and the doctor there had to call them himself to get them. My second exam (also two hours) showed something very different: only mild cataracts that are completely normal for my age, excellent eyesight, and absolutely no need for surgery. The ophthalmologist told me, "If it isn't broken, we're not going to fix it." Based on my experience, I felt pressured toward an unnecessary and invasive procedure. I encourage anyone who receives an alarming diagnosis here to get a second opinion.

By far the best eye doctor I have ever been to!!! The entire staff is friendly and extremely…read morehelpful. The prices on frames were much lower than I anticipated, and the selection is quality. And I love the character of the store.

My eye doctor, Dr. Carnie at Holt Eye Clinic, provides outstanding eye care. She is thorough and…read moreexplains things in a way that's easy to understand. The staff is excellent and appointments are generally on time. I highly recommend this practice.

Honest, Thorough, and Trustworthy Care…read more I saw this ophthalmologist for a second opinion after another clinic told me I needed urgent cataract surgery. He spent a full two hours examining my eyes and reviewing the records he had to personally request from the first clinic. His assessment was completely different -- and far more reassuring. He explained that I have only mild cataracts, actually fewer than most people my age, and that my eyesight is very good. He told me plainly that nothing warranted surgery and that I should just use readers when needed. I appreciated Dr. Jeff Holt's (and staff's) honesty, his calm approach, and the fact that he didn't try to push any unnecessary procedures. It's rare to find a doctor who takes the time to explain everything clearly and prioritizes what's truly best for the patient. I'm very grateful I went to him.

observed the doctor is the one and only licensed professional there. Arkansas requires licensed…read moreopticians. Ramer Eye Care does not employ credentialed staff

My husband was trying to just get a new reader lens put into his sunglasses since the lens got…read morescratched. However, they refused to order a new lens because it had been a little over a year since his eye exam. He had contacted them a couple months ago to get a new lens put in. They sent him a payment option but he forgot about it and did not order the new lens at that time. He didn't need a new eye exam because he has 20/20 and just needs reader lenses. Anyway they are losing his business, my business and the business of our kids.

I really enjoyed working with the entire staff. They are…read morevery knowledgeable and courteous.

Didn't even want to give this poor excuse for a business even one star! Nasty staff, they treated…read moreme with disrespect and uncaring behavior. Old grumpy ladies plus one woman who falsely accused me of idk what after all I asked for from one of the old woman was the piece of paper I wrote on. Then to top it off this same old woman at front desk harshly and meanly with a tone that would kill says "Sit down!" With a very evil look on her face. Extremely nasty people. Probably wake up that way.Lol Terrible customer/client service! The miracle was that as I was arriving at an appointment on Thursday afternoon I received a phone call that the same exact glasses I wanted arrived. Took my business elsewhere and they are the nicest, most pleasant people one would ever want to meet! Ladies at new place made my day. I instantly in a NY minute cancelled with Sellers. Everything works out the way it should. Yay! So happy!

After 10+ years of coming here, I will not be returning.. Hopefully it reaches the new eye Doctor,…read moreDr. Bailey. He should know of his employees attitudes because they are driving loyal customers away. Dr. rose would be ashamed. I loved this place so much so that I drive 2 hours to still come here specifically. However, I'm appalled by the very rude service from today, by not just one lady, but two. I was told I could come in whenever to get my glasses and get them fitted, just not during 12-1. And then they got upset with me that I came in at 10:30. I left. When I called to tell of my displeasure with the way I was spoke to, the office lady then started getting rude with me and having an attitude as well. I do have the full thing on video, thankfully, so anyone can see that I was very professional about it, like they should have been. If they got a new office lady and a new optician or tech (whichever she is) then I'd consider coming back. The other lady I spoke to was nice about the whole thing, although she tried make excuses for their behavior by saying there was a miscommunication. And if that's so there is absolutely a nice way to approach that. I was told I could come in at any time but they just wanted to put me on the schedule for that morning so they know to expect me at some point that day. So she told me she'd put me down for 9:30 but I could be however late, it didn't really matter. Don't tell me that, if when I come in I'm met with a hostile environment by another worker. Not just that but first they tried to just hand me my glasses at the door and send me on my way. When they knew I was gonna come in for a quick fitting. On a side note I was suppose to be called when my glasses arrived and I had to call up there to find out they came in. I didn't even care about that so much, just the rudeness of the employees. I mean the one who does fittings has always been unpleasant and never friendly but she's never been straight up rude and mean to me until today. And that doesn't deserve second chances. I'm so upset that I just lost my favorite eye clinic. But that behavior is unacceptable and very unprofessional.

What a horribly ran clinic. I was so happy to get my 85 year old father in law an appointment that…read morewasn't months out. When making the appt the lady was quite helpful and I gave her his insurance information and pertinent information over the phone. I was unable to take him to the appt so my husband took him today. They showed up on time. They were handed a bunch of paperwork to fill out- much of what I had already done over the phone. Then they told him he was responsible for an uncovered service. My husband was not prepared for that so he called me to ask about it. They had me on speaker phone and I was explained that they failed to confirm his benefits before he arrived and ultimately I agreed to have them bill us. Then, because now they had wasted so much time they said he was late and on top of that, the Dr no longer wanted to see him because he called me and "questioned" her practice. My husband was extremely upset, my 85 year old father in law was not seen, and this was after 30 min of time wasted just driving there, rescheduling his home health to accommodate and then wasting another half hour there while they confirmed benefits even though that should have been done at the time of scheduling. Any business should be forthcoming about monies owed. It is sad that a clinic would treat a senior citizen like this and his family for that matter. Go elsewhere. There had to be a reason this was the only clinic that could get him in within a couple months. Now it all makes sense.

I was a new patient and was examined. I came back to get my glasses and realized the prescription…read morewas so wrong. They made an appointment for me to come back, however, I couldn't be worked in until 3 weeks later. When I came back the staff realized the prescription was way off. Instead of being apologetic, the doctor and staff acted like it was my fault. The dr also made sexist jokes while examining my eyes, saying women don't know how to drive when I said I can't see in them to drive, as well as it was probably my hormones. One staff member even asked if I had an eye injury since the last time I was there. They couldn't believe the huge error. I waited 7 days for my glasses, only to be called and told the lab made a mistake and they had to be redone. I was aggravated as it had been over a month and asked the manager if they could expedite it. She said of course. She pointed out it was the lab's fault and I said the doctor's fault to begin with. Did she expedite? Nope. I was called today that my glasses were in. I came to get them and was met at my car (Covid going on). I was handed a bag with my glasses and she walked away without even seeing if I needed an adjustment. I called them from the parking lot and let them know they were loose (covid) and she said I could come in. The lady who adjusts glasses worked on them. She was finished and I walked out, saying thank you. Return response back a hateful BYE. The glasses seem to be right, but they didn't even check to see if I could see better. I can't believe an optometrist runs a clinic like that.

Left one star in order to leave this review by no means does this "doctor" deserve even one. Not…read moreonly was he rude but he is writing FALSE prescriptions. October 19th I left in tears with a prescription I knew was no good, I then went to a different eye doctor to get ANOTHER eye exam which to no surprise was extremely different than what Van Smith had wrote to the point the other eye doctor was concerned. I returned today November 1st with proper proof and wearing my correct glasses to see if he'd acknowledge his wrong and refund my $89 but not only could you hear him yell "No" to his assistant through his door he wouldn't even come out of his office to explain himself. So much more to write but I'll save that for the board. GO ANYWHERE BUT HERE!!

the lady working the front desk desk was fantastic. but Dr. smith is a complete idiot and a real…read morejerk. would not recommend. I'm only giving one star because it's required. I would give negative 5 stars if I could.